Great welcome by desk staff. I was welcomed as a Choice Hotel Elite Member and given a welcome bag of goodies. The hotel looks old from outside, but is remodeled on the inside. Our room was brightly colored in a peach color, with a neon green bathroom. The decorations has a contemporary flair to it. If you are travelling with... More

you have a certain employee that I must say went well beyond her call of duty her name is April and she made our stay the very best it could be .we needed to be close to the CHSL for a baby having heart surgery so we were not here on a pleasure trip. April made us feel like we... More

The hotel was perfect for us. We needed a place to stay for 5 nights in the Central West End that was pet friendly and not outrageously priced. The staff was very friendly and accommodating. The room was clean and beautifully decorated, bathroom a bit small but immaculate, bedding very comfortable and housekeeping staff available every morning to answer our... More

When we checked in we were greeted by April at the front desk and she was excellent. Extremely friendly and happy to help in any way. The beds were very comfortable also. My biggest complaint was it was hard to find parking anywhere besides the under ground garage and there is no way into the hotel in the garage. You... More

I've never felt compelled to write a review of a hotel, until this one.I am a Choice Privileges member and ONLY stay at Choice hotels, such as this Comfort Inn.Upon looking at the hotel online, I was pleasantly surprised.It looks very trendy, which gives the appearance of a very nice hotel.There were many things about our 1 night stay we... More

First let me say the front desk staff was very good. Helpful and friend. Problems: One of two elevators not working. Ice machine on the 2nd floor was not operational, and wasn't even turned on. The distance from the lobby to the 2nd floor room we had was as far as humanly possible away inside the building. Seriously, it was... More

Ican't say enough about Kit and April. I showed up as an emergency reservation because my father was about to die in the hospital down the street. Kit greeted me and I told him my situation and I was met with compassion and concern and outstanding hospitality. Any other thing that was needed was handled by April at the front... More

This positive things to mention: nice value, good location in a good neighborhood, and a really good free breakfast buffet. The staff was also friendly and mostly helpful. The hotel also features great parking that is free and the wireless worked well. The larger challenges: the stay was noisy at times and the room had a few small repair issues... More

When My fiancé and I pulled up we noticed rooms with balconies that had personal furniture on them. It looked like people were living in them. When we checked into this hotel we were told to not move the car bc there won't be a safe spot when we return. Both elevators were not working properly. One was not working... More