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The Roberts Mayfair

3.5 of 5
806 Saint Charles St, Saint Louis, MO 63101 (Formerly Wyndham Roberts Mayfair - A Historic Hotel)
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The Roberts Mayfair
Ranked #87 of 119 hotels in Saint Louis
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188 reviews from our community

    Trip type
Traveller rating
    18
    43
    33
    48
    46
Date Rating
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

Excellent location, service and food. Awesome location for Six Flags, Grants Farm and everything else in between. A separate sitting room while the kids go to sleep, and have fun as adults do on vacation. Major plus.

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Worcester, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

We stayed here at the end of April 2013 while attending an event at the America's Center/Edward Jones Dome. The place was clean, the staff was friendly, and the rooms were generous/large. As a Historic hotel, it was missing some of the amenities of more modern hotels. There was no breakfast/food/bar in the hotel, the elevators were somewhat slow, etc.... More

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Nashville, Tennessee, United States
1 review
2 of 5 stars Reviewed 29 April 2013

My husband and I stayed at this hotel for 2 nights. The first night we had major noise issues with the guests in the room next door. When we tried to call the front desk, 1 phone in the room was not plugged in and the other one just received a busy signal. I had to use my cell phone... More

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3 of 5 stars Reviewed 19 April 2013

I stayed one night for the Cardinals game on Saturday April 13, 2013. The room was not quite ready around 10am which was fine. Went to the Cards game then went for dinner. checked in around 4pm. Went to my room. VERY DIRTY!!!! The walls were filthy the tv stand was right against the bed area. You could not move... More

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Wheatland
1 review
1 of 5 stars Reviewed 17 April 2013

Stayed at this hotel in April and was not impressed with it. Had to change rooms three times because our bed sheets were not clean. There was dried blood on the bathroom floor. We were told there were vending machines on certain floors and when we went to each floor there were none. Told us to go to hotel next... More

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Peter A, General Manager at The Roberts Mayfair, responded to this review
7 May 2013

Dear Guest, Thank you for taking the time to comment on your recent visit to the Mayfair. We value feedback from all our guests, and strive always to improve the guest experience. We do recall your visit with us, and had already noted your experiences through the comment card you had filled out. We have since taken steps to insure... More

Alabama
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 April 2013

A prime example of why we need reviews. Chosen by my company as a three star hotel off Hotwire. Nicely appointed old hotel. Smooth checkin, nice small room with all that is needed for a short stay except microwave and fridge. Good closet space. Wireless was intermittant. SD tv although large was situated in a cabinet in the middle of... More

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Peter A, General Manager at The Roberts Mayfair, responded to this review
7 May 2013

Dear Guest, Thank you for taking the time to review your stay with us. It is through feedback such as yours that we are able to identify areas for improvement. We do apologize for the discomfort you experienced with the climate control in your room. Your stay happened to coincide with unseasonably warm weather in St.Louis, and the hotel had... More

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 25 March 2013

It wasn't the best place I have stayed, nor was it the worst. No microwave or fridge, which was not advertised, so no surprises there. The Wireless internet was not very good or strong. Most of the channels did not work on the tv. But, the bed was comfortable and the room was clean. However, when I checked in the... More

Was this review helpful? Yes 1
Peter A, General Manager at The Roberts Mayfair, responded to this review
7 May 2013

Dear Guest, It would definately seem that our front desk and accounting team did not perform up to expectations during your stay. We strive to make each guests visit to the Mayfair memorable, and we do aplogize for the errors on your billing. I completely understand your frustration, and if at this time you have not had the problem resolved,... More

Davidsonville, Maryland
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 13 March 2013

Overall the hotel was average. Clean, up to date furniture etc. Location itself is noisy so you can't expect miracles. The important thing are the details that are hard to find on their site. Don't get me wrong. There is nothing misleading on their site, just things you don't know till you get there. 1. No fridge or microwave in... More

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See 3 more reviews by Les F for Saint Louis
Peter A, General Manager at The Roberts Mayfair, responded to this review
2 April 2013

Dear Les, As always, we appreciate you taking the time to review your stay with us as this gives us the opportunity to respond to the needs of our guests. We regret your disappointment with the lack of refrigerators/microwaves in the rooms. As you mentioned, we do not include those amenities in our rooms, though microwaves are available for public... More

Manchester, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 February 2013

I stayed at the Roberts Mayfair on Saturday February 16. My friends and I booked two King bed rooms online, since it was the cheapest option. We were just staying downtown so we could go to a few bars and not have to worry about driving home or paying a lot to take a cab all the way to west... More

Was this review helpful? Yes 1
Peter A, General Manager at The Roberts Mayfair, responded to this review
25 February 2013

Dear Valued Guest, On behalf of the team here at the Mayfair we would like to say how delighted we are that your visit with us was a memorable one! We strive to make each guest feel special, and truly appreciate your taking the time to let us know how we're doing. If your travels ever bring you back to... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 February 2013

Well, I was hesitant to stay here because of all of the negative reviews, but I got a good deal on priceline so we gave it a shot. I was traveling with my husband and 2 young boys. The location was great. We were in town for the boat show at the Edward Jones Dome and we were literally accross... More

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Peter A, General Manager at The Roberts Mayfair, responded to this review
20 February 2013

Dear Valued Guest, We truly regret that your stay at The Mayfair was not completely enjoyable. Unfortunately the night of your stay (Saturday) also co-incided with Mardi Gras, (St.Louis has the 2nd. largest in the country). Regretably it would seem that some of the festivities may have spilled out of the streets and into the room next to yours. As... More

 
 
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Additional Information about The Roberts Mayfair

Also Known As:
Wyndham Roberts Mayfair
The Mayfair Hotel St Louis
Wyndham Saint Louis
Saint Louis Wyndham
Address: 806 Saint Charles St, Saint Louis, MO 63101 (Formerly Wyndham Roberts Mayfair - A Historic Hotel)
Region: United States > Missouri > Saint Louis
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 119 hotels in Saint Louis
Price range (per night): $102 - $177
Hotel Class:3.5 star (3.5*)
Reservation Options:
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The Roberts Mayfair
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