Our arrival to the hotel started with being ignored by the front desk clerk while he sat on the internet for 3 minutes until I banged on the counter to get his attention. After check in he let me struggle with a toddler and infant while getting the luggage carrier cart through the doors, the very least he should have...
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Ashley I am so sorry to hear about the problems you had while staying with us. Our front desk clerks have all been recently informed on what is to be expected from them as for customer service and that the behavior displayed to you will not be accepted. Also we have been working closer with housekeeping and maintenance to be...
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