The hotel is right across the street from Union Station. It's a working train station and I heard train horns ALL NIGHT, even through my industrial Mack's Silicone Ear Plugs. I was on the quiet (pool) side. Staff was sympathetic but since I was already on the quiet side there was nothing they could do. Air conditioning was quiet. Bed... More

This property has been around a while and is trying hard to let its name carry it. While it is nice and pleasant and well located the rooms are not all that impressive. The rooms do offer the higher end extras, (plush robe, starbucks coffee in room, plush towels and bed sets), for the name and the billing one would... More

I've been staying here a lot. The staff is friendly, the rooms are nice. I usually get the workout rooms and am always impressed with the soundproofing - I never hear the treadmill going in the adjoining rooms. Food is hotel food. Meh. More

Took the train from St Louis to KC and stayed at the Westin. Wonderful location. Checkin clerk asked me to produce another credit card because mine "wouldn't work." Told him it worked 30 minutes ago at another location. He said the problem was with his computer system. Told him to get his problem fixed because that was the card I... More

My wife and I stayed at Crown Center in December of last year, and the entire experience was enjoyable from start to finish. The opportunities for things to do and see are all right there for you in the complex, and the staff of the hotel was particularly accommodating. We were staying at the hotel for a company party. I... More

So enjoyed our stay at the Westin. Great location and personalised service. No need to go outdoors as it's connected to Union Station and a great mall. Heavenly beds are just that and the view is breathtaking. More

We stayed 2 nights in the month of December. Everything was very Christmasy and by the time we went home I was very much in the holiday spirit. The staff was wonderful to us and having all the shops and Union Station nearby without having to get in the car and drive was great. We truly haad a wonderful time. More

We stay here at least a couple of times a year, and always have a good experience. Great Westin amenities, with the fun and convenience of Crown Center and Union Station at your fingertips. The Garden Suites are an excellent value...HUGE rooms for the price. Westin Crown Center is one of my favorites. More

i travel to K.C. often, and always enjoy staying @ the Westin because of the hospitality of all the employees, even if im getting checked in at 1am, always helpful people and a very clean uncluttered environment, and the Heavenly Beds are quite nice end to a long day!! More