Great location, very old hotel,the worst I've ever being for this price, breakfast 16$for adult,8 for kids, small old pool. Everything is so old. Under renovation. No plans at Crown Plaza- no Sheraton

The room was booked using Expedia for a king room. Apparently that only holds if it is conveniently open. Eventhough I paid the same price that everyone else did. The front desk staff was very rude. I felt like an inconvenience simply because I booked through another site. Very disappointed overall. The elevators were very crowded and caused delays. I... More

I stayed at this property this week, for two nights. There is a significant renovation project going on at the hotel, so be aware of that. As a result, upon arrival, the cab dropped me on the street, directly in front of the well-utilized smoking area. As I walked through the haze of cigarette smoke into the hotel, I couldn't... More

We checked in on Saturday, May 19th. Check-in went smoothly and the valet was great. When we got to our room, everything looked clean, but we noticed a plastic bottle cap and bobby pin on the floor in front of the dresser. Not a big deal, maybe housekeeping forgot to run the vacuum over the floor. In the morning we... More

This hotel will start a major renovation starting next week. I stayed there last week. The staff was primarily fabulous. There was one little episode but they took care of it quickly, efficiently and with a smile. The room was clean and comfortable,. There could be better lighting near the full length mirror. The pool needs to be serviced. It... More

My Family, including my 95 year old Grandmother who is wheelchair bound, stayed here for Thanksgiving. We had people in from Wichita, NY, IN and OH. I had the task of picking the hotel and coordinating it all. I chose this hotel and cannot say enough good things about the staff here. Larry, Tammy, Patrick and Rose in particular were... More

My husband and I have been staying at this property on a regular basis for several years. We went this past weekend and were VERY disappointed. Having a young child, the highlight of staying in a hotel is the pool. However, the pool was FREEZING and DISGUSTING....While hotel staff blamed it on rock fest (that was the previous night) I... More

4 of us stayed in the Sheraton during Rockfest 2012 and everything was great. The hotel was only blocks from the event, quick check in, the room was comfortable with a great view of the city. The pool was clean, food was good and just a few blocks from the Power and Light district and not far from the Farmers... More

Won another weekend at the Hyatt and called to try to confirm a room with two beds. The operator couldn't have been more rude and less accommodating. That stated, the stay at the hotel was much better than the last time. Still it isn't a 5-star hotel, but is a decent 3-star. Our stay was nice and uneventful. As last... More