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Sheraton Suites Country Club Plaza

3.5 of 5
770 West 47th Street, Kansas City, MO 64112
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Sheraton Suites Country Club Plaza
Ranked #48 of 109 hotels in Kansas City
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238 reviews from our community

Traveller rating
    49
    92
    48
    31
    18
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Families
45
 
Couples
58
 
Solo
19
 
Business
72
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

We stayed at this property last week when we visited Kansas City to attend a concert. Issues with our room included the bedroom smoke detector hanging off the wall in a plastic bag, a moldy faucet fixture in the tub/shower, and ratty, obviously worn out towels. Not what we expected for the price.

Was this review helpful? Yes
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
8 May 2013

Hello msmagenta! Thank you for taking the time to post a review regarding your experience on TripAdvisor. We always appreciate feedback on how we did in your eyes. I am sorry you found your suite in such disrepair. This is definitely not our goal and I apologize for providing that experience to you. Please feel free to contact me to... More

Jacksonville, Florida
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 30 April 2013 via mobile

Very good value, pretty rooms and the neighborhood is very nice,but its not really near downtown. It helps to have a gps to find it. Loads of upscale restaurants and shops in walking distance. Finding the lobby and getting parked can be a problem

Was this review helpful? Yes
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
2 May 2013

Hello travlinman1946! We appreciate your feedback regarding the Sheraton Suites- Country Club Plaza. Thank you for taking the time to share your experience with the TripAdvisor community! I am so happy you enjoyed our Country Club Plaza location. The restaurants and shops of the Plaza are right outside our front door. Thank you for staying with us! We hope to... More

Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 24 April 2013

The hotel was clean and the staff was courteous. However, my shower/bathroom water was lukewarm at all times and the tub was stained and needs to be replaced. The business center was strategically located facing the front door and it was freezing in the lobby. Although they advised that you could print your boarding pass from the business center, the... More

Was this review helpful? Yes
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
25 April 2013

Hello ReviewbyLadyT! Thank you for taking the time to share your experience on TripAdvisor. We always appreciate feedback on the experience we provided and we use your comments to provide a better experience. I am happy you felt our hotel was clean and our staff was courteous. We strive to provide this to every guest, every time. I am sorry... More

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Carthage, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2013

Reserved two rooms and although they could not guarantee that they would be adjoining, we checked in and they made it happen. The suites were very nice and clean and the staff was extremely nice and helpful. When we first checked into the room the heat was on full blast and couldn't be adjusted. We called downstairs, they recommended we... More

Was this review helpful? Yes
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
16 April 2013

Hello TeresaDeardork! Thank you for the wonderful rating and also for taking time to share your experience at the Sheraton Suites- Country Club Plaza with the TripAdvisor community! I am so glad you enjoyed the experience! Thank you for the wonderful comments on the service, cleanliness and value! We always strive to provide a great experience to all of our... More

Los Angeles, California
Top Contributor
125 reviews 125 reviews
31 hotel reviews
Reviews in 64 cities Reviews in 64 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 8 April 2013

I recently spent two nights at the Sheraton Suites. The hotel was clean, quiet and well-priced. It's located in the Plaza area of the city, with all of its shops and restaurants, and is convenient to attractions throughout the area. The staff was friendly and helpful. I would definitely stay here again.

Was this review helpful? Yes
See 6 more reviews by Max G for Kansas City
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
9 April 2013

Hello Max G! Thank you for sharing your experience at the Sheraton Suites- Country Club Plaza with the TripAdvisor community ! We appreciate the feedback about our friendly and helpful staff! I am so glad you enjoyed our location. Being the only hotel directly on the Country Club Plaza, we feel this adds a value to our guest's experience. Thank... More

Greer, South Carolina
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 April 2013

My husband and I stayed here 4/4-4/7. Great location - within walking distance to the Plaza. Lots of options for restaurants! Room was very comfortable . We had a plumbing issue that was taken care of quickly! Went down to swim laps in the pool- the pool temperature was very warm, with lots of chlorine. Wish it was cooler and... More

Was this review helpful? Yes
See 5 more reviews by Travelers0205 for Kansas City
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
9 April 2013

Hello Travelers0205! Thank you for sharing your "Great" experience at the Sheraton Suites- Country Club Plaza with the TripAdvisor community ! Thank you for the 5 star service rating! I apologize you experienced a plumbing issue in your suite, but I am glad our team was able to quickly resolve the issue. Our goal is to provide GREAT service to... More

Saint Paul, Minnesota
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 4 April 2013

The location of where this hotel is: Fantastic! They have a shopping strip that is almost like 5th Avenue or Michigan Avenue. Classy area with brick walk ways and buildings. The customer services at the front desk was welcoming. Parking was a bit expensive. Gallery bar was okay, the breakfast was great. The hotel rooms were nice and up-to-date. I'll... More

Was this review helpful? Yes
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
5 April 2013

Hello Angie H! Thank you for taking the time to share your experience at the Sheraton Suites- Country Club Plaza with the TripAdvisor community ! I am so glad you enjoyed our Country Club Plaza location! With being the only hotel located directly on the Plaza, we feel this adds to the experience we strive to provide our guests. Thank... More

Tulsa, Oklahoma, United States
1 review
1 of 5 stars Reviewed 22 March 2013

just called to confirm reservation #205515130 and found out there's no complimentary breakfast with our suite. what?? pay $200 and no breakfast? doesn't seem right at all. i really hope the room and staff make a better showing when we arrive.

Was this review helpful? Yes
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
8 April 2013

Hello Traci S! Thank you for the review on your reservation! I appreciate you sharing your first review on TripAdvisor with us! I hope you enjoyed your stay. We offer several packages that include breakfast into the suite rate. These can be found our our website or through calling the hotel. Also, we offer a complimentary breakfast in our Sheraton... More

Leawood, Kansas
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 21 March 2013

Not sure what took me so long to write a review of this hotel. I have stayed here numerous times and consider this hotel my home away from home. The rooms are really nice and always clean. We are club members. The morning and evening snacks are always adequate. My only complains are the sheets can be stiff and the... More

Was this review helpful? Yes
See 3 more reviews by Adrienne M for Kansas City
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
22 March 2013

Hello Adrienne M! Thank you for the 5 star review!! We always appreciate our guests sharing their experiences with the TripAdvisor community! We are honored to be your "home away from home". I am glad we met our goal of providing clean, comfortable accommodations in addition to friendly service. Thank you for staying with us! Thank you, Fred DeLaRosa More

Sao Paulo
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 19 March 2013

Nice enough hotel and very large room, but the carpet & furniture is wearing due to age. This is most obvious in the bed. I am usually a great sleeper but woke up regularly throughout the night here due to the very uncomfortable bed(with very worn linen!) and got up with a sore back both mornings, which never happens to... More

Was this review helpful? Yes
See 2 more reviews by Fair_Dinkum_Mate for Kansas City
FredDeLaRosa, General Manager at Sheraton Suites Country Club Plaza, responded to this review
20 March 2013

Hello Fair_Dinkum_Mate! Thank you for taking the time to share your experience on TripAdvisor. We always appreciate feedback on the experience we provided and we use your comments to provide a better experience. I am happy you enjoyed our spacious two room suite and the TVs in each room. Thank you for your comments regarding the carpet and bed in... More

 
 
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Additional Information about Sheraton Suites Country Club Plaza

Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Suites Country Club Plaza Hotel
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
Address: 770 West 47th Street, Kansas City, MO 64112
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 109 hotels in Kansas City
Price range (per night): $152 - $246
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The newly renovated Sheraton Suites Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 
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Sheraton Suites Country Club Plaza
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