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Holiday Inn Express Hotel & Suites Kansas City Airport

2.5 of 5
9550 Polo Drive, Intersection I-29 and Cookingham Road at NW Polo Drive, Kansas City, MO 64153
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Holiday Inn Express Hotel & Suites Kansas City Airport
Ranked #17 of 109 hotels in Kansas City
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25 reviews from our community

    Trip type
Traveller rating
    13
    9
    2
    0
    1
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Kansas City, Missouri
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

We were the hosts of a wedding party last weekend, in addition to staying at the hotel. All of our guests were commenting on how amazingly clean and new this hotel is. The breakfast was great, typical HI Express quality. Our wedding guests also were commenting about how good the pool was. About the room, it was great HI Express... More

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Daniel F, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review
15 May 2013

HI-Gold-Member, The staff of Holiday Inn Express and Suites - KCI is happy to hear the wedding went well, and wish the wedding couple a Happy Marriage! I am glad to hear that the wedding guests enjoyed their stay, and that all requests were handled well. We hope to see you in the future! More

Williamsburg, Virginia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 May 2013

When I arrived, the young man at the Desk tried to give me a room on the first floor. As a female traveling alone, I demurred and asked for a higher floor. I was given a beautiful room on the second floor, but that room had feather pillow, something that I can not tolerate. I called to the Desk and... More

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See 3 more reviews by JBClark for Kansas City
Daniel F, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review
15 May 2013

JBClark, Thank you for the review about your recent stay with us. I am glad that there was a satisfying ending to the challenges that arose. Holiday Inn Express brand standard does not require foam pillows, we have the option of Firm and Soft feather pillows that are in all guest rooms. We do try to keep Foam pillows on... More

Kansas City, Missouri, United States
1 review
5 of 5 stars Reviewed 3 May 2013

Recently, our company held a meeting at this property. The sleeping rooms are very comfortable and the decor very refreshing. The meeting room is high-tech, with a ceiling-mounted LCD projector, motorized screen and a sound system. The natural and artificial lighting of the meeting room enhanced the student's experience. The sales manager, Cara Galey, was absolutely wonderful and was very... More

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Daniel F, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review
15 May 2013

KCMeeting, We are very happy that your meeting went well. Our staff works very hard to make sure all details are taken care of and we can assist with any requests that arise. We hope you choose the Holiday Inn Express and Suites for your future meetings! More

Beirut, Lebanon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 April 2013

Very clean rooms, shuttle bus facility is available, good breakfast, very good aminity, wI Fi is good, the reseption staff are very helpfull, new spin and win roller available on front desk to try your chance and you can win point or other, what ever you need like chaving cream, tooth past, comb or thooth bruch they will provide it... More

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Maria B, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review
24 April 2013

AlgierVisit, Thank you for your positive feedback for our hotel! We love to hear that we are making our guests experience the very best that they can be! We look forward to your next stay with us at our brand new Holiday Inn Express & Suites; Kansas City Airport! Thank You! Maria Buckingham Sales Manager More

Omaha, Nebraska
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 8 April 2013

I enjoyed the new decor and appreciated the helpfulness of the staff. The larger breakfast area was very attractive. The only downfall was the crackly plastic mattress cover...did not have a restful sleep.

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Maria B, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review
9 April 2013

Dear wineanddine68105, Thank you for choosing the Holiday Inn Express & Suites; Kansas City Airport! We are so glad that you enjoyed our staff, we like them a lot too! As we are brand new we appreciate your feedback about our mattress covers, we will make sure to make the adjustments to ensure that our guests are getting the best... More

Cary NC
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2013

Beautiful hotel that is close to the Kansas City airport. I've never walked into a hotel before that had a calming atmosphere, but this one did---even with our group of 14. Lovely, clean rooms with two comfortable queen beds with triple sheeted bedding. Large bathroom, and easy living space in the bedroom that includes a comfy chair, desk, chest of... More

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Maria B, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review
9 April 2013

Dear NCMom21, Thank you for staying with us at the Holiday Inn Express & Suites; Kansas City Airport! We are so happy that you love our brand new hotel as much as we do! You are absolutely right, we do have a very calming and welcoming lobby. We have a very unique, modern style all around our hotel that we... More

Kansas City, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 April 2013

Very well maintain. This hotel is in prestine condition. Staff members are very friendly and take time to acually answer any questions I had. (Very Helpful) Breakfast was different that most places ive stayed at. If you're looking for a hotel near KC airport don't hesitate to stay here. You won't regret it.

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Valley, Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 March 2013

I am through Kansas City at least once a month and although I have meetings downtown and then drive through I always stay here. The staff is first rate with authentic customer service. The design of the hotel is dazzling which add the to beauty of the property. On top of it is is a green hotel so they really... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review
19 March 2013

Dear Heatheranne115, Thank you for telling us about your stay with us. We really appreciate all of our business travelers. Thank you for all of your feedback. We are so proud to be a green hotel. It is very important to us. Thank you for mentioning our amenities. We strive as a hotel to provide a clean, safe, and comfortable... More

Minneapolis, USA
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 March 2013

Newer or at least recently updated hotel that is a step above a typical Holiday Inn Express. THe main differernce was the breakfast... very nice hot buffet with superior quality food compared to other HI Express... also cook-to-order breakfast available. I am a member of HI priority Club so my breakfast was free (except for the tip). Staff was super... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review
19 March 2013

Dear akker1, Thank you for telling us about your stay with us. Thank you for your comments about the breakfast service you received. We are always looking for better ways to make this service better. We will pass your feedback on to our staff. They always appreciate hearing comments about their service. Thank you so much for your time. We... More

Kanopolis, Kansas
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 11 March 2013

We visited this hotel when we went to pick my stepdaughter up at the airport. It was close and very easy to get to. The interior decor was a huge surprise to me! It was lovely! The room looked fancy and very nice. The only disappointment we had was that the pool area was very small. It echos very bad... More

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ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport, responded to this review
19 March 2013

Dear sweetpea723, Thank you for telling us about your stay with us. We are so glad that we could accommodate you, and your family. Thank you for telling us your concerns about the pool area. We are sorry for the inconvenience. We will pass this feedback on to our staff. Guest feedback is very important to us. It is important... More

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Additional Information about Holiday Inn Express Hotel & Suites Kansas City Airport

Address: 9550 Polo Drive, Intersection I-29 and Cookingham Road at NW Polo Drive, Kansas City, MO 64153
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 109 hotels in Kansas City
Price range (per night): 105 AUD - 141 AUD
Hotel Class:2.5 star (2.5*)
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Holiday Inn Express Hotel & Suites Kansas City Airport
See lowest price for your stay* (from our partners)
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