As I travel 100% each and every week, I find it amazing this hotel gets anything above a poor rating. I have stayed at many Marriotts East of the Mississippi ALL of them are above in quality and service. First DO NOT expect 'high' speed internet. It is slower than dial up and I have had to opt to using... More

My first trip to KC, MO and stayed here for a week on business. The entire staff that I dealt with, from the valets to room service were great. Friendly and attentive. The lounge was being remodled during my stay but the library provided and acceptable alternative to supply the after work cocktails. It's a great meeting area. My room... More

Perfect location for New Years! We stayed an extra day and took advantage of the fitness center and the pool. More

I stayed at this hotel the last week of January 2012. I was underwhelmed by the lobby since they are in the process of renovations. The front desk staff not very friendly and our service in the restaurant was not very good. The sleeping rooms were nicely appointed and clean, the housekeeping staff did an excellent job. More

I stayed at the hotel on business for a week, then returned the next week again on business, so have spent a grand total of 2 weeks at the hotel and by the end of next month will spend another two weeks here. The hotel and staff are very helpful from the concierge to the bell hops to the maid... More

I stayed at this property in the older tower for a little less than a week on business. Maybe the newer tower is better, but the old tower was tired and in serious need of renovations. For a Marriott property in a convention area, this place needs to be updated. The furniture was all beat up and the tv stand... More

I stayed at this hotel in October 2011 and accidentally left my toiletry bag in the room. I immediately called and the front desk connected me to their security office. They assured me they would mail me by bag and I should receive it in the next few days. After several weeks I called the hotel and was told they... More

I stayed at this hotel for 7 nights in January 2012. I had a room with 2 doubles on the 6th floor. The room was a very good size with lots of storage space and a huge closet. The room and bathroom were spotlessly clean. The bed was super comfortable. I love the coffee maker, I have used one of... More

We stayed at this hotel on January 21, 2012. We accidentally made reservations at the Marriott on the Plaza and the two hotels worked together to get our reservation moved to this hotel that was booked on Rewards Points. When we arrived, the driveway was packed with parked cars. My wife checked us in while the rest of us waited... More