I paid extra for a room with a whirlpool tub in it. My wife and I were extremely tired and thought it would be a great way to relax. Well that was the only good thing about the room. First you climb 6 flights of stairs to the 3rd floor. Then when you enter the room you are greeted by...
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We are extremely sorry that we did not meet your expectations. It is important to get feedback about a guest stay, the good and the bad. We will take this information and make the improvements that are needed. We are already in the process of getting the window fixed and new blinds put up in this room. I understand that...
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As I explained in my review of the Best Western in Tucumcari, NM, my husband and I are in the process of weaning ourselves off of the less expensive Wyndham motels as they have become very unpredictable as to quality. Many of the Day's Inns and Travelodges have sleazy blankets and threadbare linens. Some have had such things as cigarette...
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I would like to take the time to thank you for your revew. It is important to learn how our guest felt about their stay with us. It gives us the opportunity to make any necessary changes or to take pride in the things guest really enjoy, like our cookies at check-in. I did notice that you thought the room...
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Although I haven't been to very many hotels, this one is by far the best. I will admit I was very skeptical of it seeing as how it wasnt a top dollar hotel and when it come to fairly reasonable hotels you don't hear very many good thing about them. But after arriving to my room I found myself to...
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I would like to thank you for your review. It is important for us to recieve feedback from our guest and make improvements if we need to. We are glad that your enjoyed your stay and found it to be relaxing. We hope that you will relax here anytime you come through the area and we look forward to any...
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The hotel was good and the staff was very friendly. Was one of the better hotels that we stayed at along our trip to California. If we pass back through Joplin then we will definitely stay here again. Also, breakfast was a little more then we expected for the good rate that we got. It was more then just some...
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I would like to thank you for taking the time to tell us about your stay. We value all the feedback that we can get from our guests. I hope the rest of your trip to California went well and would love to have you stay with us agian next time you come through Joplin.
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Stayed here while visiting relatives for a few days. The beds were extremely saggy and uncomfortable. In fact, I am writing this now at 4:00 am because I simply cannot get to sleep. My back feels like I have been trying to sleep in an ill constructed hammock, resulting in sciatic pain all the way to my feet. Other than...
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Thank you for your review on your stay. It is helpful for us to know what our guest thought about their stay, we will utilize your review to help better the stay for future guest. We are extremely sorry that you did not have a good night sleep on your bed. I hope that we can have another chance to...
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We are truck drivers and we are in Joplin once a week and we always chose this hotel not just for the personable atomsphere but because they are pet friendly. They have always greeted us with a smile and a Hi. When we check out they always tell you to have a nice day or weekend which ever they case...
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Thank you for your response and we do appreciate your loyalty to the hotel. It is our previlage to consider you part of our family here and we always look forward to your stay with us. Your review is helpful, by letting us know what we need to improve or what we are doing right. We will see you on...
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We spent a night in the BEST WESTERN Oasis Inn & Suites in Joplin, MO.
The Hotel needs renovation, the carpet was dirty. We found rests af petfood on the carpet (it is a "petfriendly" hotel).
The rooms are old and noisy, we slept not well.
The breakfast was poor, the fuse blows several times, so that we can`t use...
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Thank you for taking the time to tell us about your stay with us. On behalf of our entire team we are extremely sorry that we did not meet your expectations. It is very important for us to know what improvements we need to make and what features a guest like. I do hope that we could have another chance...
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This hotel is always very clean, the service is always friendly and very accommodating. They treat you like a friend, an not just another person passing by. I dont eat breakfast, but they have a better breakfast than most, (more than just cereal). you wont regret your stay!
I would like to thank you for taking the time to tell us about your stay. It is important for us to get all the feedback about a guest stay. Whether it is good or bad, it helps us to improve our hotel. I am glad that you enjoy staying with us and we can't wait for your next stay...
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not a good choice in joplin, very awkward access into hotel from highway. very dangerous to cross over street to restaurants no cross walk. unfriendly/ could not care less attitude person at check in. old small rooms sort of renovated but the whole building is very badly constructed - if you are on second floor, the outer balcony and whole...
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Thank you for taking the time to tell us about your stay. We are extremely sorry that we did not meet your expectations. It is important for us to make every guest happy and I hope that we could have another chance to do the same for you. We will utilize your review to make necessary changes to better serve...
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We decided to stay at a Best Western b/c we had such a great stay at the previous Best Western. This one I did not care for. The room was marked non-smoking but smelled smokey. We were glad to see they had a refrigerator in the room however it was not plugged in and was very moldy inside. That is...
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