Firdt of all I have a problem with you chaging my card for the entire stay even before I check in. I checked in at 4 pm and they tried to charge my card at 2 pm. The clerk was rude and unhelpful. I came back later that night wanting o speak to the manager and the same rude clerk...
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Stayed here one night and booked last minute. Front desk check in was fabulous and the hotel was spotless. The room was large, beds very comfortable and very clean. The breakfast in the morning was good and filling. Very curteous staff. I'll stay here again!
Dear Morgan88,
Thank you for telling us about your recent stay. We are so glad that we could accommodate you. We appreciate all of your comments and will pass them on to our staff. They always appreciate hearing when they are doing a good job. Thank you for staying with us. We hope that in the future you will stay...
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Pros: great location to visit International House of Prayer but I suggest you still need a car. There are some restaurants and take away food around but I've been told its not a particularly safe area so it's best to have your own transport. Hotel is clean, staff are very friendly and incredibly helpful, rooms are pleasant and tidy, free...
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Dear casham27,
Thank you for telling us about your stay. We appreciate all of your comments and will pass them on to our staff. Thank you for mentioning your concerns about the lack of a safe in your room. We have passed this on to our management staff. We are always looking for better ways to improve our service. Also...
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My husband and I stayed at this hotel for one night. The hotel is a bit tricky to locate (especially when your GPS dies!) but other than that our stay was just fine. Room was clean and hotel was quiet. Breakfast was just fine.
Dear Holly5_12,
Thank you for telling us about your recent visit to our hotel. We appreciate all of your comments. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope that if you are in the area again that you will stay with us.
Thank you again for your time. We hope that...
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Stayed here 3 night visiting family in area. This is an express holiday inn so no restaurant but there are many excellent choices in the area. Breakfast was one of the better ones of holiday expresses I've stayed at. Each morning there was a different hot main meal which I did not eat but my husband did, there are pancakes,...
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Dear 4vrongo,
Thank you for telling us about your recent stay at our hotel. We are happy that we could accommodate you and your family during your stay in the area. We are glad that you enjoyed your breakfast service. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are so glad that...
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Room was nice, flat screens, fridge microwave, good size room. Checkout was a bit slow. The address for this place does not work with gps, someone should figure this out. Breakfast was soso, there was no oatmeal or granola, which seems like norm for most hotels now and I talk to a lot of travelers who say eating healthy is...
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Dear roadlesstraveledNj,
Thank you for telling us about your recent visit to our hotel. Thank you for your thoughts and concerns. We are sorry that you were not happy with your breakfast. We are always looking for better was to improve the breakfast at our hotel. This is where the guest feedback helps us. Thank you again for mentioning that...
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Front desk not very socialable... Hard bed gave me back pain.. Jacuzzi was luke warm and jets dont even come out the sides to hit ur back!! .. No resturant and only few fast foods around. Not worth the price
Dear AskAZtruckinchic,
Thank you for telling us about your recent visit to our hotel. We are sorry that you were not satisfied with your stay. We are currently looking into your concerns about the hotel staff not being sociable. This is unacceptable. We are also sorry about your concerns about the bed and the jacuzzi we are currently addressing those...
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it is a great place to stay. great pool and friendly people.
Dear leosee,
Thank you for your comments about your stay at our hotel. We appreciate your comments. We are glad that you stay with us when you are in the area. We will pass all of your comments on to our staff. They always appreciate hearing when they are doing a good job.
Thanks again for your time. We hope...
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Stayed here 5 nights. Easy check in clean rooms. This is a newer hotel so everything is up to date. Room was always clean, felt comfortable leaving my belongings out while gone. Good hot breakfast every morning.
Dear snowsavy,
Thank you for taking the time to review our hotel. We appreciate all of your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. We are so glad we could accommodate you during your extended stay.
Thanks again for all of your comments. We hope that you...
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The pros: the rooms were updated, flat screen tvs, located right on the highway for easy access around town, quiet.
The cons:
1. Bad service - front desk agent was rude and curt, two different agents, during four separate encounters
2. Rooms were not ready upon check-in - no towel
3. Rooms were dirty - strange yellow green blob on...
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