We had no unpleasant surprises during our one night stay. Our group had two rooms, and we had no complaints.
It is clear that the motel is run down, so the obvious wear of the bathroom tile, sink, and TV did not bother me. If you must have the newest amenities, this is not the place for you. Everything was...
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We appreciate genuine feedback from our guests and are pleased when they have found their stay to be satisfactory. We do serve breakfast and are always focused on excellent service. Thanks to our guests that keep coming back and to new guests that are willing to give us an opportunity to extend our hospitality and services.
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The front (at least) building of this old fashioned motel where I stayed for a week on a very low Priceline bid, is incredibly run down. Soft, sloping floors. Wracked cut-down doors. Exterior walls that shake in the breeze. Hard to believe it hasn't been condemned by the building safety inspection. But in what must have been an heroic effort...
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We do appreciate the positive feedback regarding the staff and the lobby. It is an older hotel and we have done extensive work on the exterior. We sincerely apologize that the room did not meet your expectations. We are in the process of refinishing the doors now that the weather is cooperating. We were glad to note that amidst all...
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I very much enjoyed my stay at Travelodge in Columbia Mo. I was just in town to do a little shopping, and found it to be for the most part convenient and accommodating. While its obvious that hotel isn't a recent build, I think the staff there did a good job keeping it presentable. The staff at the desk were...
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We would like to thank our guest for the positive comments as we try our best to make each and every guest's stay pleasant and memorable. We are especially thankful as generally guests tend to express only concerns and seldom take time to express positive comments. So thanks again.
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did not lke the shower had rust from the celing and the floor had cracks and holes in them
We sincerely apologize for your unsatisfactory experience. We would like to thank you for your input and would like to assure you that the issues in this room have been addressed.
Thank you and our apologies once again.
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I stayed here 10/14/11. I asked to be moved from my first room because of a cricket in the room and the odor. The 2nd room was even worse, and a layer of dust covered everything, including the showerhead. The first room also had mouse droppings under the dresser. (I moved it trying to find the cricket.)
I was with...
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We do apologize for the inconvenience experienced during your stay. Some situations are difficult to contend with such as the entry of small bugs into outside entrance rooms when the doors are opened and closed frequently. We did compensate the guest by refunding the full amount of his stay and believe that we did meet his expectations of a satisfactory...
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The room was musty smelling, and had mold in the bathroom. The pillows and sheets had hair on them from the last people staying there. When we asked for different ones, we was refused, and told they were changed daily. There was used qtips on the bathroom floor. Went to use the ice machine, and it was so dirty, I...
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We apologize for the miscommunication you had with a member of our staff. While all managers and most front desk staff speak fluent and proper English, we do have a few staff members who cannot speak it so well. We believe you may have spoke with a gentleman who works some late evening shifts and he did not get his...
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It was hard to find a room the four days i needed due to many athletic events in town that week. I had a double double room which didn't offer any ammenities. The room was cleaned daily and the internet worked most of the time. I would have liked to pay $39/night, what it was worth, instead of $70+.
Firstly, thank you for staying with us, we are glad you had an adequate stay. Secondly, we are sorry that you feel the price you payed was out of the range for your stay, but prices are subject to change due to demand and availability. Although if your next visit to Columbia is during less events, we can offer you...
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Brought a soccer team up for a weekend tournament and was taken care of quite nicely by the staff. I reserved multiple rooms and had no problems w/ making changes or special requests. Rooms were clean and very cool, which was a major plus during a heat wave!! I will stay again when I have to travel to Columbia.
Thank you kindly for your positive feedback as so often people only take the time to point out the negative. We appreciate your taking that extra step to let us know that we are serving your needs in the manner you deserve.
Try as we might, one hotel cannot be everything to every guest, but we know that even the...
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We stayed here with a large group of families. We were in Columbia for the show me games. Once we drove up to the hotel, we were already wondering what in the world. The service was not good. Very slow and disorganized. After everyone checked into their rooms, we all agreed it was awful. We cranked our AC up b/c...
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We apologize for the poor service you feel you experienced during your stay. We are in the process of updating our Air Conditioning/Heating units in our rooms. All odor issues that were mentioned to the front desk have been rectified. We use an ozone purifying machine in our rooms to neutralize the odor and remove any odors from previous guests....
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We stayed at this hotel with a large group of people and I can guarantee there will be many other reviews from them as well. The hotel is disgusting, our room smelled like mildew and musty. I woke up every morning with a headache from the smell. We slept on top of the blankets because the room was so dirty....
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We would like to take this opportunity to apologize for the inconveniences you experienced during your stay. We have now implemented using an Ozone purifying machine which is made to eliminate odors of all kinds. We use the machine in each room that is cleaned daily. We would like our guests first impressions to be pleasant and positive.
Just like...
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