The hotel is well designed. The lobby is welcoming and the rooms appointed with modern Hilton finishes. The six pillows on the bed are an extra treat.Very high quality hotel compared to most in Branson. Only downside was the noisy HVAC. In-room in gurggled when kicking on. Also, the lower-numberd room __01, __02, __03, face the toof of the convention...
More
Dear Guest,
I would like to extend my sincerest apologies concerning the HVAC noise in your guest room. I have alerted my Property Operations team regarding your comments. I appreciate you bringing this issue to our attention for it allows us to improve the services we provide to our guests.
Sincerely,
Bill Derbins
General Manager
More
This hotel is a beautiful, accommodating hotel with all the amenities. The food was great, the service was great and a very friendly staff. Our room was located by the elevator and ice machine and we didn't hear a sound. While there our only problem was the elevators were out of order quite a bit and when going to the...
More
Reviewed 7 February 2011
Dear Guest,
Please allow me to apologize for not returning your laundry bag with your clothing. I have reviewed this with my Director of Operations for her immediate involvement but she needs some additional information from you. Please contact her at your earliest convenience so that she may return this item to you. Her information is: Michel Scanlan, (417) 243-3561...
More
This hotel is amazing. Branson is looking a little run down in parts, but this hotel is so luxurious. The lobby is gorgeous, the rooms were large/modern/pretty, the service great, the bedding beautiful, and we hung out with our 2 boys at the pool and in the fitness facility every day we were there. Everything was superb (though the restaurant...
More
Dear Guest,
I am delighted that you enjoyed your visit to the Hilton Branson Convnetion Center Hotel and enjoyed all of the hotel's amenities, especially your suite on the 12th floor. I will certainly pass along your kind comments to our team.
We look forward to serving you again in the near future.
Sincerely,
Bill Derbins
General Manager
More
This is a great choice if you want to stay on the Branson Landing. It is typically less expensive than the Hilton on the Landing, and this one is just across the street. Hubs and I did a valentine overnight here, and got the romance package. The rooms are clean and comfy and on par with what I have come...
More
Dear Guest,
Thank you for selecting the Hilton Branson Convention Center Hotel for Valentine's Day. I am delighted to read that our front desk upgraded you for the inconvenience you expereinced with your room key. I have shared your review with our Director of Food and Beverage for his immediate involvement concerning your dinner expereince. I apologize if the service...
More
Hotel is nice enough, but overall not your best choice for Branson and there are better values, even in the semi-luxury hotel tier. And if you're a Hhonors Diamond member expecting to get a little extra love, forget it.
You will be charged for parking, and breakfast for everyone except the member - $18 for a kid's froot loops is...
More
I know that many high end hotels think it’s ok to charge for parking and internet, but I do not. If it were NYC where no one has a car to park, that would be one thing, but this is Branson. Everyone has one! You can expect to pay for the little things here. Forgive me, but that’s just cheep...
More
This hotel was beyond my expectations...the rooms were lovely and beautifully appointed.
I requested a room overlooking the lake and the landing, which we were given. The beds were very comfortable and the toiletries in the bathroom were high-end. I would recommend this hotel to anyone who is going to Branson, and I would also recommend THIS Hilton above the...
More
Dear Valued Guest:
Thank you so much for your kind words and recommending our hotel to the Trip Advisor community. I would like to apologize though for your expereince at the Hilton Promenade. I will certainly address your concerns with the front desk. They should not have placed you in a room next to a dog especially if occupancy is...
More
This was my first trip to Branson and I thoroughly enjoyed it. My two kids had a great time!! The Hilton was clean, classy and we loved the included breakfast (you have to purchase the breakfast package). The pool was nice also. There were only two problems during our stay...on Sunday there was a loud techno pool party (not kid...
More
Dear Valued Guest,
Thank you so much for your kind comments concerning your recent visit to our property. I was happy to read that you enjoyed the hotel's amenities as well as your guest room. I do hope that you come back to visit us again soon.
Sincerely,
Bill Derbins
General Manager
More
We've had 5 trips to Branson in 5 months, and I think we've found our new favorite place to stay!! Yes, there are some wonderful B&Bs and condos, but if you like the amenities only a hotel can offer, this is as good as it gets in Branson.
The beds are absolutely fabulous -- right up there with the 5-star...
More
Dear Valued Guest,
Thank you for selecting ythe Hilton Branson Convention Center Hotel on several occasions. We certainly appreciate your patronage of our property and your kind comments pretaining to our locations as well as the beds. I have also addressed your constructive feedback with my managers for their immediate involvement. I do apologize that these incidents occured and I...
More
Excellent choice in Branson. Staff had trouble with their computers and it took forever to check-in, but they comped our parking for the inconvenience. (Self-parking is conveniently located just across the street.) Staff also comped internet after we told them our reservations agent had assured us that internet service was included. Staff was helpful throughout, with good directions to avoid...
More
Dear Guest,
Thank you for staying with us this past October. I am pleased you enjoyed your room accomodations and breakfast. I will also recognize the front office staff for taking such good care of you during your stay. We look forward to an opportunity to welcome you back and thank you for taking time to share a review with...
More
If you own or manage Hilton Branson Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
208 Reviews
284 Reviews
175 Reviews
