After reading the negative reviews on this website (AFTER I had purchased two nights at this place through a deals/Groupon-type like website) I freaked out a bit because I wondered what I was going to be getting into. We stayed in the annex and the room was clean, updated, sheets clean, towels soft, etc. Room was cleaned/beds made while we... More

the water park is very neat and clean and feels safe for the kids we enjoyed it very much rooms are nice and very up to date we stayed in the seperate building on the west end of the property and I' told that the atrium rooms are even better but a little higher too. all in all I recommend... More

My family and I stayed at this resort last week, from 3/13 until 3/16. For the amount of money we paid and what we were expecting in exchange, we were VERY disappointed. One of the basic services we were, and should, expect when staying in ANY hotel is housekeeping services. The first day we were gone we came back to... More

The customer service was horrifying. My companions and I were very dissapointed with the room and waterpark so we Decided to speak to the manager. After she told us that she had no power, which in case you do not know managers can do everything, we left. We came back to the desk were the manager decided to tell us... More

Be sure and see BOTH Trip Advisor pages: 1) The HOTEL rating page uses the "&" sign; and 2) the ATTRACTION rating page uses the word "and". - Last summer's visit was great but this time was very troublesome. Most disturbing was that this time the levels of chlorine were so excessive that our child (who regularly swims in a... More

The hotel was very basic, there was no mini-fridge or microwave in the room, Did not have any wi-fi signal in the room.We had an issue with the room keys not working when we got there and maintenance arrived quickly. When he couldn't fix the problem we were moved to another room in minutes. On the plus side, the kids... More

This hotel was about par for Branson. It is conveniently located just off the strip, with easy access to restaurants and attractions. It was a little pricier than surrounding hotels, but its main draw is the waterpark, which is one of the better indoor ones in town. Being inside, though, you can expect to be overwhelmed with the smells of... More

Stayed in room 4455 (?) this past weekend. The location of the room was great. It was at the end of the building, close to the stairway/overlook and off by itself. As stated in other reviews, the beds aren't very comfortable but the set up is great. Our room had 2 full size beds and a fold out couch plus... More

To tell you the truth I didn't know what to expect. I purchased a deal thu a groupon type of company for a weekend package.This was a gift for my grandchildren ages 3 and 9 for a winter treat. We had been to the waterpark before but had not stayed in the hotel before. We went in the dead of... More