I spoke to the manager regarding my roommates ability to check-in early because I was still in route to Memphis. That fell on deaf ears. I guaranteed this room in February; called the hotel on May 16 while I was in Detroit waiting on my connecting flight to Memphis to allow them into the room. They were not allowed to... More

The free breakfast was excellent and the location was good for getting to an early flight out of Memphis. However, the accommodations were dated and the staff was not friendly. Therefore, it was a good place for a one-night sleep and eat, but you can do better for an extended stay.

We stay at Marriott properties often. The desk clerk was friendly and helpful but rooms were blah and not sparkling clean. Breakfast was minimal and service staff seemed sad to be working. I did not receive rooms I had asked for

If you don't mind jumbo jets flying overhead ALL night, then go for it. Otherwise the property is ok. I will never stay there again. The A/C units outside were also quite noisy. The area has everything you would want otherwise.

We flew into Memphis Airport and after a 7 hour trip, we wanted a nice place to relax and sleep before a long next day. This Residence Inn was a really good choice. I usually try to find a Residence Inn while traveling as we like to have a kitchenette and more room than a regular hotel room. We booked... More

Let me start by saying I've practically lived in Marriott Hotels for over a year because of my career. I made my reservations at this hotel a good month and a half ago and also stated I would have a late evening check-in. Upon arriving I gave my name and credit card to the desk clerk. She runs my card... More

The hotel facilities and staff were fantastic. Could not do enough for us. The shuttle service was excellent and the additional runs into Graceland made Elvis week all the more enjoyable and affordable. The breakfast each day and surprise Dinners Mon-Thurs were also a huge bonus. It's in a great locale, lots of eateries and if you want value for... More

I booked our hotel on the Marriott site, then called Marriott direct for specific ADA needs. I wanted to make sure we had a Roll in shower. The Marriott ADA desk checked with the hotel. They sent the housekeeper to the room to ensure that the room had a roll in shower. When we arrived there, there wasn't any single... More

This Residence Inn is in a nice area that feels safe, right off the highway, and close to many places to eat and a mall. I stay in many Residence Inns a year, and I would say this one was about average or slightly above average as far as the hotel and service is concerned. Hotel felt newer, with the... More