Marriott standards. Excellent service and hospitality. Water pressure in rooms not ideal but sufficient. Menu not localized at all. This chain of Marriotts seem to use the same menu everywhere. Food is average at best, poor at worst. Parking and entering the hotel very poorly designed. Headache every time coming and going. Concierge lounge very good at breakfast. Average at... More

This hotel is OK. Not up to the standards of the price they get. Beds are comfortable and rooms are clean. If you are in town to do business at the Capitol, then location is good. Where should I start.... We had to eat at the hotel, as everything is closed in the middle of the afternoon. That was a... More

Have seen numerous write ups discussing the hotel is 'dated', and certainly you could consider the room decor as such, but we had a room last weekend on the 11th floor. It was very clean, quiet, an excellent view, and the TV was flat screen. I think the service is good and very friendly staff. We ate lunch in the... More

Stayed here for 2 weeks for work. Night staff isn't the friendliest. They charge for everything(getting a package delivered). The area is a little suspect. Had to go back to my room as I forgot something parked in front of hotel and ran into a homeless person. He told me he was HIV positive and the homeless shelter is full,... More

If there were a choice for poor plus, this would be more accurate. The bellman, food service staff, even the engineers were exceptional. Now that being said, you may wonder why I know so much about the engineers. First, on entering our room we met with a loud rushing noise, sounding like the toilet overflowing. Called front desk who didn't... More

We stayed here as a family of four traveling through. We were very impressed with the hotel. It did show its age a bit but the building is in historic downtown so you would expect things to be a bit older. The Breakfast was outstanding and free for children. Overall loved the room, it was very large and very nice.

I stayed at the subject hotel due to a conference. Several items I consider over the limit: Room was $130 but I paid $ 180 due to group rate deadline passing (my fault). But even at $130 it is way overpriced. Due to Government is handy and was where the meeting was. The room was okay, but they wanted to... More

As a PLATINUM level of Marriott's frequent guest program, my rooms are usually always perfect. My preferences (away from elevator & soda/ice machines & no feathers) are always respected - EXCEPT HERE. I had to change rooms, as they put me next to the soda/ice machine and across from the elevators. To top it off, my bed was complete with... More

We travel to Jackson regularly and always stay at this property. The parking is so convenient and the breakfast buffet is always good. The bar offers some food as well. It is downtown, so there are no restaurants within walking distance in the evening, but it is easy in and out. Walking around downtown in the daytime is great, the... More