That's really all you need to know. We got in late after a trip, came in, the parking lot was almost full, but not with other guests, but club patrons. When we tried to check in we tried 5 different keys and none of them worked. At that point we gave up and decided to just keep driving. As we... More

The other reviewers are all totally correct. I forgot to check before I went. But I just couldn't do it. I saw (and smelled) the room and left. Don't think you can rough it there. It is better to sleep in your car.

Don't even darken the door. It is awful. Should be closed down! Everything was sub-sub-standard from the room to the service. Don't stay here ever. Mold in shower, tub wouldn't drain. Entire hotel smelled. Holes in the walls, no iron in the room. Had an ironing board but no iron. Bugs, Bugs, Bugs. They should be ashamed to rent these... More

This hotel should be closed down. I didn’t know if I was really at this hotel or have a nightmare. I was attending a family reunion when I attempted to stay at this hotel in June 2012. We changed rooms 3 times before leaving the hotel and getting our money back. One room had a dead mouse on the floor,... More

I attended a seminar at the Regency in August 2012. The lobby area seemed ok. There were three members of staff standing at the front desk to the left. None bothered to even acknowledge my presence. I had to ask someone else where the seminar was. The hotel smelled horrible. The rooms we were in had mold, real mold, growing... More

First glance from outside is not bad looking. Nice lobby, friendly reception!!! Walk down halls and OMG!!!! Flat out disgusting. One look at my room and I wanted to vomit from the smell in the room. Sheets and linens had stains you didn't need a blacklight to see. Bathroom had 4 small cockroaches that came out of ceiling vent. I... More

Reading All The Comments My Stay Was Wonderful Clean Rooms, Staff Was Kind And Friendly. Housekeeping was Great.. I Will Be Staying Here Again The Next Time I'm In Jackson

The maintenance guy is plunging the sink right now! We asked for a nonsmoking room, but you can smell the tobacco and everything else in here, even after spraying the room down! There are cigarette burns on the comforter. The toilet had rust water ON THE SEAT. I hope it was rust water. And this is the SECOND room! The... More

the only reason I'm rating this as a "1" circle is because there isn't a lower choice! how should I begin: with the guest services person at the front desk spitting into a cup "because she is pregnant"..or how about bugs on the plates, uncooked chicken..or...here's a good one: a previous guest's wet, dirty towels balled up on the floor... More