These people need to get serious about noise control. We needed connecting rooms because we had a 3-year-old with us. We were only staying one night, envisioning fun in the pool, a quiet dinner in the attached restaurant, and then early to bed to be ready for a family dinner next day.
Ha!! Yes, you would expect a little noise...
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Dear Guest:
We apologize that we were unable to live up to our high quality of standards and exceptional customer service in which we take great pride in offering our guests. We sincerely apologize for the noise and the perception that our staff member did not seem to care. I promise you we do care. I have spoken with my...
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