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BEST WESTERN Bandana Square

2.5 of 5
1010 Bandana Blvd W, Saint Paul, MN 55108-5107 (Formerly Holiday Inn Express)
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BEST WESTERN Bandana Square
Ranked #9 of 19 hotels in Saint Paul
3.5 of 5 stars 104 Reviews
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104 reviews from our community

Traveller rating
    28
    28
    16
    17
    15
See reviews for
Families
36
 
Couples
26
 
Solo
12
 
Business
27
 
What travellers say
  • Continental breakfast(4)
  • Pool area(4)
  • Old train station(4)
  • Very nice(3)
  • Desk clerk(3)
Date Rating
Chicago, Illinois
1 review
3 of 5 stars Reviewed 21 May 2012

We have stayed at this hotel about four times over the past few years. Initially, our rooms were very clean, recently decorated and had a very nice, high quality feel to them. Four years have passed, and the rooms feel dirty and need some improvements - stained carpets, cigarette burns on mattress, and run down furniture. On the plus side,... More

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Cincinnati, Ohio
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 May 2012

My wife took me to St. Paul and Chicago for my birthday this last weekend. The Best Western Bandana Square was convenient to the train station and the historical train motif was great. The rooms...we had two...were clean and the breakfast, though not a hot breakfast, was pleasing. Negatively, it was a bit pricey and Spartan when compared to the... More

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Minneapolis
1 review
1 of 5 stars Reviewed 27 April 2012

I stayed here for a business trip. On a Thursday night, the hotel was relatively low-key, but having a room on the pool is an absolute nightmare if you need to sleep early (I need to wake at 3 am for a flight, but the pool is open until 11 pm and people are not very conscious of the guests... More

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James Gray, General Manager at BEST WESTERN Bandana Square, responded to this review
30 April 2012

Thank you for your Trip Advisor Review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I would like to apologize for not exceeding your expectations. At... More

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Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

I was a little hesitant to stay here since it's not in a cute neighborhood or in a bustling shopping/restaurant area, but decided to take a chance since it looked so charming! And it did have lots of character, which I loved. The old train buildings were in tip top shape, and were really lovely. The train motif existed throughout... More

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James Gray, General Manager at BEST WESTERN Bandana Square, responded to this review
30 April 2012

Thank you for review! First let me say that I am sorry for the experience that you had at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for... More

Appleton, Wisconsin
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 April 2012

Nikki and Tina at the front desk were very helpful. I booked my stay through Expedia and the hotel hadn't received my information when I arrived to check in. I also had to shorten my stay by a day, but that wasn't a problem. The hotel was comfortable and had character. The pool was just the right size for my... More

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Show Low, Arizona
1 review
5 of 5 stars Reviewed 17 February 2012

I stayed here for a business conference, and was surprised by how great the customer service was. The room was very comfortable and the hotel itself is just lovely. More

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Boylston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 January 2012

I stayed here for business, and was really appalled at the condition of the room. I travel for work about 50 nights a year, and this was the worst room condition I've ever seen. The carpet had huge stains etc etc. The next time I was heading to the area on business I made a reservation, and then cancelled when... More

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High Wycombe, United Kingdom
Top Contributor
68 reviews 68 reviews
Reviews in 54 cities Reviews in 54 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 4 January 2012

It's the decor of this hotel that makes it stand out from most other Best Western properties. The hotel is in a converted train depot, which makes the communial areas very unique. There is also a big locomotive right outside the hotel. Aside from that, the hotel is pretty much like any other. Check-in was fast and efficient. Parking is... More

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Bismarck, North Dakota
Senior Contributor
39 reviews 39 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

We loved this unique hotel (former train depot) where you can still see the tracks in the ground. It was very reasonably priced for a place that close to both Minneapolis and St. Paul attractions. Yes, it is in an industrial park but who cares if it is very quiet and one has a car. It was actually cheaper than... More

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Ventura
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 29 October 2011
1
person found this review helpful

With all the positive reviews of this hotel, I was expecting a better experience. Unfortunately, the rude clerk at check in marred our stay. I felt as though I was imposing on her by suggesting I wanted to check in and by asking a couple of questions. Although the hotel has character, the location does not. It's basically in an... More

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Additional Information about BEST WESTERN Bandana Square

  • Bandana Square Best Western
  • Best Western Saint Paul
  • Saint Paul Best Western
Address: 1010 Bandana Blvd W, Saint Paul, MN 55108-5107 (Formerly Holiday Inn Express)
Price range (per night):* 92 AUD - 220 AUD

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