Our kids wanted to use the pool but it was not open yet. This was a " Big" let down for my kids as they were in the van for the long ride and we needed they to have some fun before going to the wedding. The next day my kids were yelled at by the young man (Manager) for...
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Thank you for taking the time to post a review about your recent stay at the Country Inn & Suites, St. Paul Northeast. We value all guest feedback and view it as a great way to improve our property’s facilities and services. I apologize for the negative experience that you had on your stay with us and would like the...
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Very courteous and helpful. Clean, new. Will seek out again if we stay in the area. The staff worked hard to solve a logistical problem four our group.
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Thank you for the feedback after your recent stay at the Country Inn & Suites in Vadnais Heights, MN. We look forward to your next stay with us. When you are ready to set up your next group, please contact our Sales Department so we can assist you.
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We stayed 3 nights there, and have nothing much bad things to say about this hotel.
The pool was great, but the slides is only open, Friday evenings, Saturday all day, and Sunday mornings. There seems to be a rule that someone from the hotel staff have to be there the whole time when the slide is open. I have...
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Thank you for your recent stay and taking the time to provide comments about your recent experience at our hotel. We are glad to hear that you enjoyed your stay with us and that you were able to enjoy many of our great amenities, including pool with the weekend waterslide and Be Our Guest Breakfast. It is indeed a state-mandated...
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After reading the RAVE reviews I expected much more then we got. I have stayed in numerous Country Inns and this is definitely a middle of the road hotel.
We we checked in we were given a rate of 89.00 - which was fine- but then when we got the bill the next morning, we were charged 99.00. Talked to...
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Thank you so much for taking the time to provide your feedback of our property. We take all comments and suggestions into consideration when improving our property. I do apologize for the error in room rate that occurred on your stay. If you could give me a call at (651) 483-1625, I would be happy to investigate this further for...
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We stayed during a hockey tournament and were one of several teams staying there. I rate a hotel's success not on the number of problems they have, but on how they HANDLE the problems. Dennis, the GM, took very good care of everything for us! Usually, I never see the GM, but Dennis was everywhere and made sure everyone was...
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Thank you for your kind words about the hotel and the management of the hotel. We do hope you enjoyed your stay and hope to see you again in the near future.
Tyler Knutson
General Manager
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We stayed at this hotel last month in a cold weather and because of cold weather i was little sick. The front desk agent i forgot her name was so nice and friendly as we were checking in we asked for a nice home town restaurant and I said all i want to eat is some soup. She said to...
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Thank you very much for the very kind words about our staff and Bre (Front Desk). She is a great front desk agent. We all hope that you are feeling much better. We are looking froward to see you again.
Dennis General Manager
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My husband and I stayed in this hotel for one night on our way from Winnipeg, Manitoba, Canada to Williamsburg, Virginia. We found it to be a clean hotel with quick check-in and a very comfy bed. We were given a corner room on one of the upper floors and loved this--had a very peaceful stay! Our particular room had...
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Thank you for staying with us again! Thank you for the very kind words about our hotel. Prices change for all hotel during the year as the amount of business goes up and down. Our team here at the Country Inn and Suites Vadnais Heights want to try to make everyones stay the best that it can be. I will...
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I stayed here for 4 nights on business. It was a pleasant stay; a courteous and accomodating staff, clean room, and...for the second time in as many weeks, real oatmeal as part of the breakfast menu. Also, I had to have a package shipped here, and the front desk was great about calling me when it arrived. As other reviewers...
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Thank you so very much for staying with us and you very kind word about our team!. I hope that you enjoyed your time here in the St. Paul area. Our team here is looking forward to seeing you again.
Sincerely, GM Dennis
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We spent a night here during a visit to the MN State Fair. It's a fairly quick drive to the fairgrounds and is located in a quieter area off of 35E. The hotel is newer and our room was clean and quiet. The staff was friendly and breakfast was fine. This was our second time staying here since it opened...
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Thank you so very much for staying with us. I hope that you enjoyed your time here in the St. Paul area. We hope that you enjoyed the state fair also. Did you get enough to eat for breakfast? Everyone here is looking forward to seeing again next year or soon if you will be in the area.
Sincerely, GM...
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I've stayed at this location 4-5 times this year. It's clean, comfortable, and the employees are friendly and courteous. My only complaint is that there is only one treadmill in the exercise room and it's quite a ways away from the TV. Other than that, this is a nice place to stay.
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Reviewed 27 February 2011
Thank you so very much for staying with us and the kind words. I am so sorry but the treadmill can not be moved but we did move the other equiptment around so that no one is blocking your view. I hope to see you again soon.
Sincerely, GM Dennis
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