I'm a Platinum member for a reason. I spend a lot of money and I travel alot. I was originally told that there were Upgrades available, but I called the next day and the manager said it wasn't. When I checked in the day after, there was! Not sure if the manger just told me no to be rude. No... More

We booked in advance to get the discounted rate and were very happy with the hotel. The bathroom was clean and well kept, bed was fine - although another member of our group thought it was a bit hard. Nice flat screen TV and clean linens. Breakfast in the morning was the best part. They had biscuits and gravy, bacon... More

Nice place, clean, quiet, good sized rooms, and queen size comfy beds. The bonus is that they do provide a very nice assortment of breakfast items. Our family enjoyed our stay. More

Traveling for business priority club member. At first it seemed OK. Front desk people were fine. Had issues with the bathroom. Missing bath mat took a pretty good tumble but was OK. Mentioned it may be a good idea to replace the pads that were worn out. Next morning woke up to a horrible smell, toilets were backing up into... More

Great rates if you're a U of MN parent. Easy 5 mile drive from East Bank campus. Room was clean, beds were OK, pillows were all the same, and bathroom was small. We had the King Bed room which was large with an easy chair, desk, fridge & micro. Breakfast was GREAT, there was a lot of variety, with bacon,... More

I usually prefer stay at HI express as I've found them to be nicer than the standard HI. This location is hower, dated... it's not as bad as some of the reviewers mention, but it could be better... (managment..put a desk in the room please...) the room was clean, nice carpeting and the beds were fine...my complaint? Pillows.. these sucked..big... More

I was in town on business (my office is less than a mile from there). I arrived in the early afternoon and my room wasn't ready. I finally got in it at around 4:30 or so. I needed a non-smoking room and they assigned one to me. When I got to the room, it was marked "non-smoking" but the room... More

My first impression of our room was good. It seemed to be clean and comfortable, that is until I turned down one of the beds and found a condom wrapper in the sheets! I went to the front desk and demanded that both of the beds be completely stripped and changed, but the clerk offered to upgrade us to a... More

Being that I usually only stay in a hotel for one night I don't bother to unpack my suitcase. I was disappointed when I didn't find a rack for one in my room. I called the front desk and the girl told me that they didn't have enough for all the rooms but that if I would like one she... More