Our stay was awesome! My family loved the pool and waterslide. We also loved the ping pong table the only con was that the internet went out on the second day and throughout our whole trip. There was a bunch of fun places nearby. There is really nice staff and beds that will make you go to sleep early in...
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Reviewed 8 February 2012
Thank you so much for taking the time to write about your recent stay with us. We really do appreciate it when our guests reach out to everyone to tell them about Caribou Highlands Lodge. We are so happy that you and your family enjoyed the pool and waterslide. We apologize for the inconvenience of the internet going down, the...
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I don't think this resort was worth the money. We decided to spend a little more to have the ski in ski out accommodations. The slope to the lift was not what we thought it was. I know some of that had to do with Mother Nature, but the price of the condo was not adjusted based on the ski...
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We are sorry to see that your stay with us did not meet your expectations, it is our goal that every guest experiences a level of service and accommodations that exceeds expectation and we apologize to you for not meeting that goal. I have forwarded your comments onto all departments for correction. If you’ll give us the opportunity to make...
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The wooden floors will keep you up all night with the guests upstairs walikng across their floors, the requests from the staff to clean your room or for towels the next day, fall on deaf ears.
The location is awesome, the wait staff at the retaurant and bar are great, but if you want anything to do with your room...
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Thank you for taking the time to post a review and give us your feedback. I am so sorry that the level of guest service did not meet your expectations. I have already had a discussion with my front desk staff to make sure they are following up on all guest requests. We don’t want anyone’s requests to go unanswered....
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We had stayed at Caribou Highlands some years before and remembered it fondly. We were not disappointed although it is beginning to show a little wear, here at the end of the season. Check-in was fast and without any hassle. The room was clean and pretty much ready. In fact, we could have used an extra dishwasher detergent and a...
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Thank you so much for taking the time to write about your recent stay with us. We really do appreciate it when our guests reach out to everyone to tell them about Caribou Highlands Lodge. I am so sorry that your stay did not meet 100% of your satisfaction. I have forwarded your comments onto all departments for correction. We...
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For Lutsen skiing, the convenience to the slopes, restaurant, parking, rooms is ideal. It is ski in/ski out, but depending on if you are in the lodge or condos can be a bit of a walk still. On the first day, you need to take the shuttle to Lutsen to get your lift tickets. Caribou Highlands is below the ticketing...
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Thank you so much for taking the time to write about your recent stay with us. We really do appreciate it when our guests reach out to everyone to tell them about Caribou Highlands Lodge. It is our goal that every guest experiences a level of service and accommodations that exceeds expectation and we apologize to you for not meeting...
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Went for a ski trip, our townhouse was wonderful, clean and big supply of towels, the wood fireplace was wonderful after a day of skiing. The only negative was the the amount of soap for the washrooms there could have been more, I usually bring my own but there are others who don't and what was left for us would...
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Thank you so much for taking the time to write about your recent stay with us. We really do appreciate it when our guests reach out to everyone to tell them about Caribou Highlands Lodge. We pride ourselves in the quality of hospitality service that we provide and we look forward to welcoming you back again and again.
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We had a very nice stay. Room was clean and comfortable. Sheets were very nice, which is important to me. Staff was extremely helpful and friendly. Love the free shuttle to and from Papa Charlies. Never had to wait more than a couple of minutes for it to pick us up.
The only negative was that there is not 24/7...
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Thank you for sharing your positive comment about your recent vacation at Caribou Highlands Lodge. We hope the memories you made here last a lifetime – or at least until you come for your next visit. We look forward to seeing you again at Caribou Highlands on Lutsen Mountain.
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Took some teenagers to lutsen to snowboard as a reward for a school year of A honor roll. Check in was quick and efficient. Room was exactly as described. The kids thought it was great fun that there seemed to be loose change scattered around in our room, it made me wonder how well it was cleaned. We found a...
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Thank you so much for taking the time to write about your recent stay with us. We really do appreciate it when our guests reach out to everyone to tell them about Caribou Highlands Lodge. We are so happy that your students had a great time while they were here. We pride ourselves in the quality of hospitality service that...
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Someone We Know Has A Condo Up At Caribou Highlands. It Is Really Nice They Added A Waterslide. Lots Of Kids. Also There Is A Nice Restruant. I Reccomend Going To The Alpine Slide And Papa Charlie's Restruant. Also Has A Blockbuster-like Thing Where You Can Rent Movies For Free.
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Reviewed 15 May 2012
Thank you for sharing your positive comment about your recent vacation at Caribou Highlands Lodge. We hope the memories you made here last a lifetime – or at least until you come for your next visit. We look forward to seeing you and your friends again at Caribou Highlands on Lutsen Mountain.
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I visited here back in October to see the fall colors. The hotel was an awsome spot to stay. The rooms were clean and comfortable. The location is perfect to take the gondola ride and see the fall colors. The staff were friendly and cooperative.
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Thank you so much for taking the time to write about your stay with us. We really do appreciate it when our guests reach out to everyone to tell them about Caribou Highlands Lodge. We hope the memories you made here last a lifetime – or at least until you come for your next visit. We look forward to seeing...
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