We checked in late at night after a long day in the car. Got a room with 2 queens so we could stretch out. My husbands bed had hair and crumbs in the sheets which did not appear to have been washed. We stayed in the one bed as we were exhausted and the night clerk was away from the...
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Cleanee than other Super 8's8 I've been at, but I was repeatedly woken up by my snoring neighbor on one side, a girl on her phone on the other, and use of the vending machine outside my door. The room also lacked an iron & board, which makes ironing clothes for work travelers not possible.
Clean room, good breakfast
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Dear la-sales,
Thank you for your comments regarding your stay at our hotel. I apologize you did not have a very restful sleep while you were here. I understand how frustrating that can be. We appreciate the compliment to our clean rooms. I will inform the housekeepers of what a great job they are doing. Although we do not supply...
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Was very pleased with the stay. Had visited other properties when in business trip and found this hotel to be very clean and friedly. Staff was very welcoming. Room were clean. Nice Breakfast to start the day. Will recommend ths Hotel to friends and Family. Will stay again.
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Dear TPel,
As the Manager of the property, I would like to thank you for your kind words. We appreciate hearing about the good experiences of our guests. I am happy to hear that you were comfortable and enjoyed the free Superstart breakfast.
We look forward to your return trip the next time you are in Fergus Falls, whether it...
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When my husband and I stayed there it was very clean and quiet. The receptionist who checked up in was very friendly! She was able to answer all of our questions and was very efficient. The bed was VERY comfortable!! I have a hard time sleeping in hotels because of the beds so I was very excited and happy when...
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Thank you for staying with us for your weekend get away. We are happy to have you any time!!
Hotel Manager,
Erika Diede
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My husband and I have stayed at many Super 8s in order to save money and also because they are frequently found in the small towns we visit. I fully realize Super 8 is a low end brand, but this is one of the worst we've ever stayed at. At check in, the customer service guy at the desk was...
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Dear SarahMlps,
As the hotel general manager I would like to apologize that your stay was not up to your standards. As to the front desk agent trying to "give" you a lower end room than you reseved; all of our rooms are standard rooms. Wheather they have one queen bed, 2 queen beds or a king size bed, they...
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I reserved a room at the Fergus Falls Super 8 for the weekend of 6/17-6/19 so I could attend a family reunion.
Friday night the music from a room on the second level boomed until after midnight. Calls to the front desk eventually got it quieted down.
Then returning to the room on Saturday night we discovered our room had...
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Dear j_d005,
As the property General Manager I would like apologize for the confusion and inconveience you endured over your weekend in Fergus Falls. Most guests do not make a habit of removing their belongings from the room unless they intend on not returning. So your credit card had been refunded for Saturday night, and the room was rented to...
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stayed there in aug 07 as we was in town for the rodeo, cost $60 for a basic room was clean and ok the girl on reception could of been more helpful when i asked to borrow a bottle opener she replied we dont have one that i find hard to believe.
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