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Holiday Inn Minneapolis Arpt SE - Mall Area

3.5 of 5
2700 Pilot Knob Rd., Eagan, MN 55121 (Formerly Crowne Plaza Airport / Mall of America)
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Holiday Inn Minneapolis Arpt SE - Mall Area
Ranked #9 of 15 hotels in Eagan
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    6
    7
    6
    0
    1
Date Rating
Denver, Iowa
Senior Contributor
40 reviews 40 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 18 May 2012

This is an older property...deceiving from exterior. Our air did not even cool the room...bedspread was ripped and lumpy. Not impressed at all. More

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Waterloo, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 May 2012

We used the park sleep and fly package. Had absolutely no problems with parking. And the shuttle driver to the airport was more than helpful, the best we have ever had actually. The restaurant/bar was great and had a very friendly staff. Good price for the room and parking, wll definately stay again when the need arises!! More

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Augusta, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2012

I've been staying at this hotel for almost 4 years now. The staff is extremely helpful and their shuttle to/from airport and Mall of America is awesome. They are renovating the hotel this year (2012) but don't let this deter you from staying at this wonderful establishment. More

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See 2 more reviews by Rick M for Eagan
Senior Contributor
37 reviews 37 reviews
Reviews in 26 cities Reviews in 26 cities
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed 19 March 2012
1
person found this review helpful

We needed a hotel for park n fly. We chose this hotel based on the cost and location to the airport. The hotel is a very clean, pleasant place. The people were nice. The restaurant had good food and drinks. Because we arrived on a Saturday night and there were tons of people in town, there were no parking spaces... More

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IHGCare, Guest Relations Case manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review
16 April 2012

Dear wisconsinlady, Thank you for staying with us and leaving a review. I am glad to hear you enjoyed the hotel. Thank you for the feedback. We strive to make sure every guest has a wonderful experience here and greatly appreciate the feedback if they don't. I sincerely apologize for the problems you encountered with the parking lot being full.... More

Pardeeville, Wisconsin
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 27 February 2012

We stayed at this hotel while visiting the Mall of America with our children. It was located perfectly - easy on/off and only 10 minutes from the Mall. The room was of average size and clean. The pool was nice and the water temperature was great. The pool could use bigger towels though. We did eat breakfat at the restuarant.... More

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See 2 more reviews by Jessica871 for Eagan
Saint Paul, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 21 February 2012

I stayed at this hotel for three nights. I thought my room was nice and very clean. The carpet looked brand new and was a nice warm brown/tan, not the usual ugly maroon or green you find in most properties. I saw reviews on here that said the rooms had old tube tvs - but mine had a very nice... More

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Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 18 January 2012

Staff and service were very good! They went out of their way to help me with breakfast items for an early morning flight. Shuttle driver John was quick to provide information about a local business and even made a call for us. Bar area seemed busy with regulars? Room was clean. Could hear planes until about 11 pm - may... More

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London
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 14 January 2012

staying here on biz trip, really helpful staff like the rest of the reviews, shuttle a real bonus, and foods good. Rooms comfy enough and free internet, cant fault it. pool looks good but its snowing outside....going to the mall today. Would return just because of the nice attitude of staff Jying, Samantha, Stephanie and Gina and a good bartender... More

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Duluth, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 January 2012

I frequent this place often for Stay and Fly when heading out of the cities. The rooms are not the most exciting, nor is the restaurant, but the service is just impeccable. From the shuttle driver to the bar staff, you will return time and time again. You can get a ride from the shuttle pretty much anywhere in the... More

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Buxton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 December 2011

After reading some reviews I was aprehensive about making a reservation, pleased I did as hotel was good, staff friendly and helpfull, good location with free shuttle to Mall of America and Minneapolis Airport. One bit of advice; at airport no coutesy phone for hotel shuttle, however hotel shuttle is scheduled at the airport every half hour so no real... More

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Additional Information about Holiday Inn Minneapolis Arpt SE - Mall Area

  • Crowne Plaza Eagan
  • Crowne Plaza Hotel Eagan
Address: 2700 Pilot Knob Rd., Eagan, MN 55121 (Formerly Crowne Plaza Airport / Mall of America)
Price range (per night):* 88 AUD - 153 AUD

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Holiday Inn Minneapolis Arpt SE - Mall Area
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