I have stayed in MANY hotels. MANY Sheratons. This was the worst Sheraton experience I have ever had. The bed was very comfortable and the housekeeping staff was friendly. That's the only reason they are getting a 'poor' rather than 'terrible'. The rooms and restrooms are awkward and the staff made me feel like I was troubling them every time... More

The Sheraton in downtown Duluth MN is way overpriced and underserviced. Stayed here for business meetings and was really disappointed in the service and employee attitudes. When you spend that much you really expect some great service and the basics. Good luck in getting hot water to the upper floors, could not get a hot shower any day I was... More

Staff was pleasent from check in to check out. Rooms were clean, beds are comfortable. It was nice to see the small added toiletries such as cotton balls, q-tips and a lofa. Located in walking distance to many restaurants, pubs and Wagreens. Great view of the Lake. Only down fall is that many other Starwood Hotels offer free wifi in... More

We just left this hotel after a Sat night stay 4/20. Not impressed. At all. The best thing was the view. And odd at that- out the corner bedroom window room 632. The rooms were old and very outdated. They were stained and gross. I didn't want to sit on the couch and my poor kids had to sleep in... More

We like to stay away from the hubbub of Canal Park and this place really fits the bill. It's walking distance to several nice restaurants and to the Fitgers Brewhouse. It's also nice and quiet. I think they serve a lot of guests who have family in the nearby hospital, so it's less of a tourist destination and is nice... More

Booked this hotel for a winter weekend getaway for my family. When I was doing the online search of Duluth hotels it was the same price or cheaper than most of the hotels on Canal Park. Plus as you will see it is much nicer and much newer than most of the competition. Our experience was great. We were upgraded... More

Stayed here with family for a few days over Spring break. Usually stay on Canal Park, but wanted to try something new. Very nice hotel. Clean and quiet. Staff were very helpful, directing us to local restaurants. Upgraded us to a lakeside room. Would stay here again.

Excellent recognition at the hotel for Starwood Preferred Guest Platinum Members! Always receive an upgrade here (sometimes to a very large suite, facing Lake Superior). Club Lounge is great and well-stocked. The staff here really go the extra mile to make the stay a good one. This is by far the nicest hotel in Duluth.

Wonderful two night stay. The rooms are very classy and exactly what I expected from the sheraton. The free guest laundry was a plus from most full service hotels. The beds were absolutly wonderful they spared no expense on the bed sheets. overall a wonderful stay.