Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Sonesta Simply Suites Detroit Troy

Traveller (71)
Room & Suite (45)
Dining (1)

View prices for your travel dates

Fully refundable before Sat, 30 Mar
Get rewarded with One Key
AU$170
Official website

AU$150
Book directly with the hotel
Official website

AU$150
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#3 of 18 hotels in Troy
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
When you're away from home, you want peace of mind. You want to relax in all the ways you would at home. That's the inspiration behind Sonesta Simply Suites. In the warm, nurturing atmosphere of our Troy hotel, you'll nestle into that feeling of comfort that comes from knowing you're well-cared for. We're contemporary, yet snug and cozy. Highly attentive, yet simple. It's our authenticity that sets us apart. And it's our genuine desire to create a worry-free experience that lets you … be you. Just like home. Refreshingly simple, at a refreshing price. Welcome to Sonesta Simply Suites.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Parking
Wifi
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Desk
Dining area
Housekeeping
Seating area
Kitchenette
Microwave
Flatscreen TV
Sofa
Telephone
Refrigerator
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English
Hotel links
Special Price:Goodbye Winter.

Location

2550 Troy Center Dr, Troy, MI 48084
383Reviews9Q+A83Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 260
  • 78
  • 19
  • 16
  • 10
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
PvTravelQueen wrote a review Aug 2023
Sun Prairie, Wisconsin97 contributions26 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
We stayed here for a quick overnight passing through town & were very happy with our stay. The rooms were clean & comfortable, all we needed for one night. The one thing that was annoying was the girl that checked us in that acted like we were 5 & couldn't read as well as "blaming" me for having a mark on the reservation that looked like a middle initial? It was very odd and I still don't understand what the issue with that was. The towels were also in need of an update. They were clean, but thread bare & had strings hanging out all over them.
Read more
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tamarac751 wrote a review Oct 2021
12 contributions4 helpful votes
5.0 of 5 bubbles
We have stayed at many of the big name suite hotel chains (Embassy Suites, Hampton Inn and Suites, Country Inn and Suites) and this place ranks right up there with them. Very clean and comfortable. The 1 bedroom suite is spacious, and the kitchen is well equipped for longer stays. The pump containers of body wash, shampoo, and conditioner in the shower is unique. No complaints here.
Read more
Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer V wrote a review Aug 2021
1 contribution
5.0 of 5 bubbles
We stayed at this hotel for 63 nights. The room was updated, clean and well equipped for anything we needed. We stayed on the second floor and only occasionally heard anyone above us. We never heard any noise in the halls, or rooms next to us. The free laundry facility and gym were a life saver. The manager Paula was superb in extending our stay several times. The location is great, near Somerset Mall, I75, and a ton of restaurants for all budgets. All of the employees that worked the desk were very friendly and accommodating, anytime we needed anything. This was a perfect, no frills hotel.
Read more
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FrequentFlier1 wrote a review Sept 2022
Toronto50 contributions35 helpful votes
2.0 of 5 bubbles
This hotel was conveniently located and appeared to have a competitive price. However the hallways were smelly and the outer door was not locked nor was there any security methods being utilized. In the room everything was very dated and also not extremely clean. There are much better hotels in the area and the price paid was excessive for the quality.
Read more
Date of stay: September 2022Trip type: Travelled on business
Room Tip: Also received a charge on my card that was not recognized or authorized from Sonesta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FlyAtNight wrote a review May 2022
Brooklin, Canada3,448 contributions564 helpful votes
2.0 of 5 bubbles
We last stayed here in 2019 when it was Candlewood Suites. Based on that wonderful stay, we booked another 2 night stay last week. It appears that much has changed (in a bad way) since our previous visit, and ownership change.

Some observations:

1. I requested a room on the upper level, but was told everything was sold out, and was given a room on the first floor facing the parking lot. Just seems strange if the parking lot was never more than 1/4 full, was the hotel really sold out?
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Morgan, General Manager at Sonesta Simply Suites Detroit Troy
Responded 13 May 2022
FlyAtNight I want to apologize for our inability to accommodate your request for a third floor room. Meeting our guests needs is always our top priority. I will confirm for you that all the hotels third floor rooms were in fact occupied. We are an extended stay property and 80% of our guests stay with us for thirty or more nights. Many of our guests are travelers from out of state or even other countries. They do not have their own vehicles here instead they use outlets such as Uber, Lyft, and work shuttles for their transportation needs. This results in fewer vehicles in our parking lot than we have rooms occupied. I will remind you that just as when the hotel was a Candlewood, all of the rooms in the hotel face a parking lot. The staff and I are very sorry that you did not feel we deserve a better review.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PBnJ wrote a review Apr 2022
Toronto, Canada26 contributions29 helpful votes
2.0 of 5 bubbles
Booked this hotel for our first cross border shopping trip after Covid based on the rating. And it was gross and run down and not what we wanted at all.
Our studio room had peeling paint on the toilet seats, as if someone had poured acid on them and the hotel never changed them. Stains on the pillow cases and blankets.
My parents one bedroom suite smelled of cigarette smoke! Strange in a non smoking hotel. But one day as we returned noticed people clustered outside smoking near the exit doors and their room. Maybe that’s why? Unpleasant. As the booker of hotels, I felt bad subjecting them to this one.
We requested rooms on the highest floor and quiet. Given rooms on the first floor right next to parking lot.
On check in, front desk lady quite rude to customers right before us. Asians that were wearing masks. Bad vibes; anti Asian hate during covid?
And never anyone at the desk when we came in and out. Perhaps short staffed from Covid? Not sure
Don’t waste your valuable time and money at this hotel. Book elsewhere!
Read more
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Winky306 wrote a review Sept 2023
Southfield, Michigan21 contributions4 helpful votes
+1
2.0 of 5 bubbles
Friendly staff
Rooms were okay could be cleaner.
They need to do a thorough cleaning. Gigantic potholes in parking lot which aren't visible at night. Laundry room is available and free coffee. You have to bring your linen to front desk to exchange.
Read more
Date of stay: September 2023
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HaveRiceWillTravel wrote a review Dec 2013
Honolulu, Hawaii41 contributions22 helpful votes
2.0 of 5 bubbles
Stayed overnight for a hotel promotion last weekend. Convenient location, great value, room was furnished with everything I needed, I had a good sleep, but the poor customer service at the front desk will make me hesitate to come back to this Candlewood. During check in and check out, I was just a number to be processed. No acknowledgement of being a IHG Rewards Club member, just the basics, "please initial and sign here, elevators to your right, room is XXX, WiFi password is XXX". Check out was even worse she didn't even speak at all, just gave me my receipt. Getting my receipt slipped underneath my room door would have been more personal! If this was the customer service I got as a Platinum club member, I shudder to think what they would have said if I had an issue or reported a problem. Find someplace else that appreciates IHG Rewards Club members!
Read more
Date of stay: December 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGCare, Guest Relations Manager at Sonesta Simply Suites Detroit Troy
Responded 27 Dec 2013
Dear HaveRiceWillTravel, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vej248 wrote a review Apr 2018
Southfield, Michigan2 contributions6 helpful votes
1.0 of 5 bubbles
On 4-16-18 Monday morning as I was coming off the elevator from the first floor to the second floor. When the elevator door open up a big white man with a Candlewood shirt on(I know his name is Robert now). Stood in my way blocking me from getting out of the elevator. I step around BIG ROBERT. Robert then said in a loud mean voice twice ARE YOU SURE YOU ARE ON THE RIGHT FLOOR. I said yes. Robert was rude and had a nasty attitude towards me for no reason. He was disrespectful to me. Robert try to intimidate me by standing in front of me. Someone needs to set Robert straight.
Read more
Date of stay: April 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Sonesta Simply Suites Detroit Troy
Responded 4 May 2018
Hi vej248, I'm sorry to learn about your unusual encounter with one of our staff. This is certainly not what we expect to hear nor the impression we'd like to leave any of our guests. Your feedback is important and will be shared with the team for this to be looked into. Thanks for taking the time to share your experience and for choosing us for your lodging needs. Do know that I've reached out to you privately to get more information. Regards, Jillian I Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James L wrote a review Jan 2017
Cathedral City, California12 contributions17 helpful votes
1.0 of 5 bubbles
First impressions were nothing unusual. I stay in a lot of bed factory hotels so know what to expect.

The first room I was given at check-in smelled awful. The friendly receptionist was happy to move my to another. The second room looked OK, so I dropped my bags and went out for dinner. On returning I discovered the bedsheets were scattered with hair. Friendly receptionist offered to change the room again, but by now I had lost all of what little enthusiasm I had for the Candlewood Suites and wanted to leave. The friendly receptionist became less friendly and refused to refund my first night's stay. I left anyway.

I had hoped for more given that it's part of IHG, but the old adage remains - you get what you pay for (this place is cheap).
Read more
Date of stay: January 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from YoYoManDTW, Director of Sales at Sonesta Simply Suites Detroit Troy
Responded 25 Jan 2017
James L, First of all thank you for taking the time to review our hotel but thank you even more for your business. We really appreciate you letting us know that our hotel has some challenges and we will definitely take this review and turn it into a learning experience for our staff. I would love the opportunity to make a wrong....right if you would be so kind as to reach out to me via email at kevin.dombrow@ihg.com and I will do what I can to wow you. Again I cannot apologize enough for the experience you had and please allow me to make it right. Kevin Dombrow Director of Sales
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…
Olde_biL wrote a tip Sept 2023
Markham, Canada1,112 contribution123 helpful votes
2.0 of 5 bubbles
"Watch out for the enormous hole in the driveway, it might damage your vehicle. Be especially careful at dark or during rain."
Read full review
FrequentFlier1 wrote a tip Sept 2022
Toronto50 contributions35 helpful votes
2.0 of 5 bubbles
"Also received a charge on my card that was not recognized or authorized from Sonesta"
Read full review
Citallwic wrote a tip Aug 2018
Columbia, South Carolina9,123 contributions860 helpful votes
5.0 of 5 bubbles
"Room 130 is close to the hospitality/laundry/fitness rooms as well as a back door. Smokers cluster near the window at times"
Read full review
cliffsiler wrote a tip Dec 2017
Euless, Texas598 contributions135 helpful votes
4.0 of 5 bubbles
"Call Ahead...they're usually booked up."
Read full review
kaoerrr wrote a tip Aug 2017
Gibraltar71 contributions21 helpful votes
5.0 of 5 bubbles
"Parked cars may shine headlights into room on ground floor"
Read full review
…
Not the right property for you?
There are more places to choose from in the Troy area.
PRICE RANGE
AU$131 - AU$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites detroit - troy hotel troy, candlewood suites troy, candlewood troy, troy candlewood suites
FORMERLY KNOWN AS
Candlewood Suites Detroit-Troy
LOCATION
United StatesMichiganTroy
NUMBER OF ROOMS
118
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SONESTA SIMPLY SUITES DETROIT TROY (AU$131): 2024 Prices & Reviews (MI) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Sonesta Simply Suites Detroit Troy
Which popular attractions are close to Sonesta Simply Suites Detroit Troy?
Nearby attractions include IRC @ TG3 (0.6 km).
What are some of the property amenities at Sonesta Simply Suites Detroit Troy?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Sonesta Simply Suites Detroit Troy?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Sonesta Simply Suites Detroit Troy?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sonesta Simply Suites Detroit Troy?
Conveniently located restaurants include The Melting Pot Of Troy, Granite City Food & Brewery, and Kona Grill - Troy.
Are there opportunities to exercise at Sonesta Simply Suites Detroit Troy?
Yes, guests have access to a fitness centre during their stay.
Is Sonesta Simply Suites Detroit Troy located near the city centre?
Yes, it is 0.7 km away from the centre of Troy.
Are any cleaning services offered at Sonesta Simply Suites Detroit Troy?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sonesta Simply Suites Detroit Troy?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Sonesta Simply Suites Detroit Troy?
Many travellers enjoy visiting Cranbrook House and Gardens (7.0 km) and Troy Museum & Historic Village (2.4 km).
Is Sonesta Simply Suites Detroit Troy accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.