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All 19 Southfield hotels

The Westin Southfield Detroit

4.0 of 5
1500 Town Center, Southfield, MI 48075
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The Westin Southfield Detroit
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Ranked #3 of 19 hotels in Southfield
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263 reviews from our community

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Melbourne, Australia
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

I stayed here on a side trip to Detroit on the weekend of 15/16 June 2013. It was a very long way from the CBD and if I hadn't already rented a car the Taxi fare would have made it very expensive indeed. The receptionist (Barbara?) was unaccomodating at best. I was sent down to the business centre to look... More

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Lexington, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 May 2013

I stayed at the Westin for my counsin's wedding. The room was clean, but it reeked of chlorine, and the air conditioner was broken. The true problem was the staff. They were all rude and unaccomodating. I arrived late to the wedding due to oversleeping (1 p.m. ceremony followed by 6 p.m. reception), and as a result, my fiance and... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review
3 June 2013

We are sorry we did not meet your expectations of this event and apologize for the inconvenience of asking you to provide your identification. Proper identification is required by all guests under the age of 35. And to ensure consistency among our staff we will cover this topic in upcoming departmental meeting. Thank you for your gift of feedback. It... More

Hoboken, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 May 2013

Rooms were nice, very clean, smelled fresh which is not always the case. thought the service was very friendly, helpful, and efficient. Always fully staffed...no annoying housekeeping calls in the morning. Restaurant was decent, altough don't order seafood, they overcook it all-around. Room service was well priced but slightly disappointing. Wasn't very hot by the time we got it. No... More

Was this review helpful? Yes 1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review
28 May 2013

Thank you for sharing your recent experience at The Westin Southfield Detroit. While we’re very happy to learn that the service levels you received from our Associates met your expectations, we do apologize that certain aspects of your stay did not meet your needs to the fullest. We appreciate your comments as it will help us to improve future stays... More

Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013

I have been staying at this hotel for 4 months now and it's time for a review. The rooms are dark and offer views of a parking lot on one side, highway on the other. Must have offered smoking rooms in the past, as half of them have lingering smoke smell. Beds are comfortable, as is the case with all... More

Was this review helpful? Yes 1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review
20 May 2013

Please allow us to convey our deepest apologies that your recent extended stay at our hotel did not meet your expectations. We are very concerned to learn of the many inconveniences you encountered, as it is our top priority to ensure that we provide restful and refreshing accommodations for all of our guests. Thank you for providing us with this... More

Goppingen, Germany
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013

The location of the hotel is pefrekt to reach the highways and the airport. In the area there are some good restaurants.Hotel staff is very friendly and professional. The rooms are spacious and clean. The breakfast is ok and the bar in a sophisticated atmosphere to take a nightcap. For me, the first choice in Detroit.

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review
13 May 2013

It’s great to hear that The Westin Southfield Detroit is your first choice of accommodations when you are in the area. We are very happy that our convenient location and attentive Associates create such a refreshing stay for you and we look forward to having you stay with us again. Thank you for your gift of feedback. Stay well. More

Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

I have stayed here about 7 nights from April - May 2013. The hotel is by all means nice enough, with clean rooms and all the usual Westin features. The Starbucks in the lobby is convenient (although somehow manages to be not as good as a "real" Starbucks). The restaurant menu is limited and a bit expensive, but not vastly... More

Was this review helpful? Yes 1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review
13 May 2013

While we’re very happy to read that, for the most part, your recent stay at The Westin Southfield Detroit was enjoyable, we are disappointed that every aspect was not what you expected. We do apologize that you were inconvenienced at any time during your stay and are glad that you informed our Associates when it happened. It would be our... More

pittsburgh
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed here for business for my first time in Detroit. It was a beautiful hotel, clean, nicely kept and the staff was so nice. Everyone went out of their way to help me out. It was a short taxi ride to restaurants and the restaurant bar inside was pretty good. I felt safe at the hotel and would definitely stay... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review
13 May 2013

How wonderful to hear that your recent stay at The Westin Southfield Detroit was so satisfying. We strive to give our guests the most exceptional experience each and every time and hearing that you received gracious service from our Associates makes us very happy. Please come and stay with us again soon and until then, be well. Thank you for... More

New York City, New York
1 review
5 of 5 stars Reviewed 30 April 2013

I've been staying in this hotel almost every single week for a year now, and I have had an amazing stay for almost every single stay. When I walked in the door Adam greeted me and was able to help me with my bags and give me directions around the local area. The person at the front desk was also... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review
7 May 2013

It has been our pleasure to have you stay with us at The Westin Southfield Detroit throughout the past year and we hope to continue providing you with the outstanding service you have come to know so well. Thank you for taking the time to share your gift of feedback with us and for being our valued guest. We will... More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 21 April 2013

We were staying at the Westin for a convention and my company had a booth in one of the halls. We had a power issue and were in a time crunch. The staff from AV, maintenance and banquet, were right there to take care of our needs and pitch in above and beyond the call of duty. They fully participated... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review
23 April 2013

It certainly sounds like every aspect of your experience at The Westin Southfield Detroit exceeded your expectations and we are truly grateful for your gift of feedback. It’s a pleasure to receive such high praise for our Associates and accommodations and we will be sure to share your comments with them. Our Associates work exceptionally hard to make every guest... More

Columbus, Ohio
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 April 2013 via mobile

It was a very nice hotel. Nice sized gym and the bar in the hotel was fun to watch a game at. We were there for a wedding so I did not utilize the business center but the rooms were very clean and modern. Nice pool as well.

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review
23 April 2013

Thank you for your kind review of The Westin Southfield Detroit. It is so nice to hear that you were pleased with many of the amenities we offer, from our relaxing indoor pool to our fully equipped fitness center. For future visits, please don’t hesitate to take advantage of our Concierge’s vast knowledge of excellent places to visit while here.... More

 
 
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Additional Information about The Westin Southfield Detroit

Also Known As:
The Westin Southfield Detroit Hotel
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Westin Southfield
Southfield Westin
Address: 1500 Town Center, Southfield, MI 48075
Phone Number:
Region: United States > Michigan > Southfield
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Southfield
Price range (per night): $124 - $229
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 
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