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All 25 Romulus hotels »

The Metropolitan

3.0 of 5
31500 Wick Rd., Romulus, MI 48174 (Formerly Doubletree)
Hotel amenities
The Metropolitan
Ranked #22 of 25 hotels in Romulus
2.5 of 5 stars 145 Reviews
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145 reviews from our community

What travellers say about this hotel
  • Very clean(4)
  • Continental breakfast(3)
  • Gift shop(3)
  • Ice machine(3)
Traveller rating
    18
    24
    19
    29
    55
Only show reviews for Family (28) | Couples (23) | Business (39)
Date Rating
Mount Vernon, Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 26 May 2012 NEW

Highly disappointed in our stay. The only thing clean in the room are the sheets and towels, you will want to keep shoes on at all times. Also, don't expected to use any hotel services, they are all out of service. And come prepared to have to pay cab fare to the airport shuttle service is advertised, but not available.... More

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Lexington, Kentucky
2 reviews
1 of 5 stars Reviewed 7 May 2012

Worse experience I've ever had in 30 years of traveling. Nothing worked, including the people. Rooms were damp, no hair dryer, no shampoo, no hot water...... Had a bar, but closed down with no liquor, no food, and desk clerks that spoke like they were at a bar fight. There was only two people in the hotel that night and... More

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1 of 5 stars Reviewed 21 April 2012

We walked in and a prostitute was at the desk in full drag. The room was not clean, the bathroom was not clean. No soap, no shampoo. The roof was patched and not repainted. Dust was on the lamps. I pre-paid the reservation but I checked out and went to a different hotel.

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Detroit, Michigan, United States
1 review
1 of 5 stars Reviewed 1 April 2012

This hotel has been the WORST experience of my life. The management was HORRIBLE...When we arrived we werent greeted at all there were 2 random people behind the desk and he had no knowledge of them being employees because they were dressed in street clothing and cursing.After we arrived we had to find out on OUR OWN that the elevator... More

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Upstate NY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 26 March 2012

We stayed here at the end of February when weather caused our flight to arrive at 10:45 pm, many hours after our connecting flight had left. The airline gave us a voucher for the discount price of $75. The shuttle arrived quickly at the airport, but when we got to the hotel at 11:30 there was a very long line... More

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London, Canada
Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 March 2012
3
people found this review helpful

We had purchased a Groupon for this offer and when we booked it was about a three star. The check in area is nice, and thats where it ends. We were given a room on the 4th floor. We entered the room and there were people sitting on the bed! Upset I went downstairs and the manager explained that they... More

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Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 February 2012
1
person found this review helpful

Not only should they renovate the rooms, they should renovate and train the staff on PROPER customer service etiquette. It doesn't help to offer to switch a room if the room you are put in has not tissue, no soap, a broken phone, horrible bed linen, did I mention the thermostat looked like the old ones from the 80's and... More

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Amherstburg, Ontario
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 February 2012

The Met is an older hotel but was clean and neat. The King executive room was large and clean but the finishes were older. The included breakfast only had tea and coffee, and items like toast and muffins. The breakfast was disappointing!

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MichaelWitoszynski, Manager at The Metropolitan, responded to this review
3 February 2012

Thank you for your review of the Metropolitan Hotel. We have taken your comments into account and have decided to add some more options to our continental breakfast. Soon we will feature more variety to ensure our guests are satisfied. I am happy to hear that the rest of your stay was enjoyable, and we hope to see you again... More

Canada
Senior Contributor
35 reviews 35 reviews
Reviews in 15 cities Reviews in 15 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 26 January 2012

We stayed here 1 night in July as a park and fly to Florida the night before we left on a trip. We had originally booked the Days Inn and when we walked into a few of the rooms we were offered we were disappointed, cancelled because it seemed so substandard. Every room smelt of cigarette smoke and was tiny... More

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MichaelWitoszynski, General Manager at The Metropolitan, responded to this review
31 January 2012

Thank you for your response. I am happy to hear that you and your family enjoyed your stay at The Metropolitan Hotel. We hope to see you again soon at our hotel! More

Ann Arbor, Michigan
1 review
2 of 5 stars Reviewed 12 January 2012

the place is ran very bad. The rooms have mold . Once a month they close everything down for a group of swinger to come. The blanks never are washed and shower curtains are crispy Security is next to nothing no bar restaurant. Basically ehat they advertise thry dont have.

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Additional Information about The Metropolitan

  • Metropolitan Hotel Romulus
  • Metropolitan Hotel Detroit
  • Metropolitan Romulus
Address: 31500 Wick Rd., Romulus, MI 48174 (Formerly Doubletree)
Price range (per night):* 56 AUD - 87 AUD

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The Metropolitan
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