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Sheraton Detroit Metro Airport

3.5 of 5
8000 Merriman Rd, Romulus, MI 48174 (Formerly Crowne Plaza Detroit-Metro Arpt)
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Sheraton Detroit Metro Airport
Ranked #3 of 25 hotels in Romulus
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116 reviews from our community

    Trip type
Traveller rating
    48
    39
    18
    7
    4
Date Rating
Top Contributor
197 reviews 197 reviews
68 hotel reviews
Reviews in 75 cities Reviews in 75 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 11 May 2013

The hotel is big and comfortable. However the pool is located right in the lobby area so you can smell the chlorine from the moment you enter. Also if there are a lot of families, you will hear and bump into little kids. The lobby also hosts its business center which is very open and there is no privacy. I... More

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Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 May 2013

I booked at this hotel for a girls' weekend with my best friend. We were both delighted at the quality treatment we received from the moment we checked in. We were allowed to check in a few hours early and were assured that if we needed anything, that guest services would be able to assist. We had booked a room... More

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DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this review
13 May 2013

Dear Diane K, We're glad you enjoyed your girls weekend with us - please come back and see us again soon! More

Pittsburgh, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013

Love this hotel. Staff was great and the room was the best. Will stay again. Easy to get to and a lot around the hotel. Not far from downtown. Room was very quiet.Got it on Priceline for $65. Will stay again

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DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this review
13 May 2013

Dear Charlie629, Thanks for the feedback! We're glad you felt we offered you a good value and discovered how close you are to most everything. Perhaps we'll see you for a Tigers or Lions game sometime soon. More

Lansing, MI
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 April 2013 via mobile

This is a hotel I've wanted to stay in since seeing it in 1993 when it was the Crowne Plaza. Atrium/lobby area is pretty cool (especially at night). There are room options for overlooking that area which would give you a balcony (indoor). I would advise to think about that option, however, since the pool area gets VERY loud (and... More

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Highlands Ranch, Colorado
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 26 April 2013

I needed to stay just one overnight before leaving from DTW. I made a reservation at the hotel and obtained an excellent rate for a Thursday night on April 25. $127.00 was a great rate, compared to the other similar hotels in the area. I finished early and checked-in mid-afternoon, not knowing if a room would be ready yet. I... More

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DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this review
29 April 2013

Dear Glenstone, Thanks very much for your comments on TripAdvisor and for making us your preferred hotel in Detroit. We're still a bit embarrassed by the condition of the heating and cooling unit when you arrived and a grateful this didn't deter from your overall experience. We look forward to welcoming you back soon! More

Charleston, South Carolina, Usa
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 April 2013

I stayed with our daughters and we really enjoyed it. The beds were so comfortable! I did wish however that they had some toys or something to float with to check out to play with in the pool. I had not thought to pack anything; and, we always look for hotels with good pools for the girls. The area with... More

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DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this review
17 April 2013

Thanks for the great feedback - we're so glad to know you'll be back to visit us again soon. We'll be sure to invest in some pool toys so that you and your grandkids have a great pool experience. More

chicago, il
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 4 April 2013

We were forced to spend the night at the Detroit airport and were lucky to choose this hotel. Checkin was super friendly and the pool was perfect for the kids. The room was clean, comfortable and spacious. We ordered room service and that was great, too.

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DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this review
10 April 2013

We certainly know how frustrating it can be when you can't fly to your destination due to circumstances beyond your control. We're glad we were able to make this unfortunate situation a bit easier on you and your family and we truly appreciate you sharing your comments on TripAdvisor. More

Cleveland, Ohio
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 April 2013

I stay at this hotel almost every week for a couple of nights for business. The rooms are decent sized and always very clean. The beds are awesome and very comfortable. The Bar has good food and the bartenders are very nice and accommodating. There's not a whole lot in the immediate area except for the Airport, more hotels and... More

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See 2 more reviews by joshonki for Romulus
DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this review
17 April 2013

Thanks for sharing your stay experience with other TripAdvisor readers - we certainly appreciate the feedback. We value your loyalty to our hotel and look forward to welcoming you back. More

Lake Orion, Michigan
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 24 March 2013

Stayed here one night (02/08/13) here for our early morning flight to Cabo. We did the Park, Sleep & Fly package. Detroit was expecting a huge snow storm so I started calling around 2pm to find a hotel. All hotels in the area were Sold Out except the Sheraton which still had a few rooms left at that time. Check... More

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See 4 more reviews by sjeriksen for Romulus
DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this review
29 March 2013

Thank you for your comments on TripAdvisor. We are glad you used our "Rest & Jet" Package to start your Cabo trip off on the right foot. Our balcony rooms offer a bit of a "resort feel" don't you think? What a perfect way to start off a sun and surf vacation. Please visit us again soon! More

Portland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 March 2013 via mobile

Amazing service. Hard to remember when I have encountered more professional and caring staff. From Jesse the Hotel Manager to Tam serving up excellence for In Room Dining, you would be hard pressed to find such seasoned customer service in hospitality. The food was excellent and well priced. My room has all of comforts of home and all of the... More

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DTWguestvisitteam, Director of Sales at Sheraton Detroit Metro Airport, responded to this review
25 March 2013

Dear planejames, Thanks very much for the glowing review on TripAdvisor. We're glad to know we exceeded your experience expectations in the Club Lounge. We look forward to welcoming you back again soon. More

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Additional Information about Sheraton Detroit Metro Airport

Also Known As:
Sheraton Detroit Metro Airport Hotel Romulus
Sheraton Detroit Metro Airport Hotel
Crowne Plaza Romulus
Crowne Plaza Hotel Romulus
Address: 8000 Merriman Rd, Romulus, MI 48174 (Formerly Crowne Plaza Detroit-Metro Arpt)
Phone Number:
Region: United States > Michigan > Romulus
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Romulus
#3 Family Hotels in Romulus
Price range (per night): 120 AUD - 199 AUD
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton Detroit Metro Airport offers complimentary airport shuttle service and free parking for 8 days while you're traveling. In addition, we have amble event space. ... more   less 
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Sheraton Detroit Metro Airport
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