I reserved a room for family members last summer ,and it was an okay for experience for them. However, last week I called them again because I had family members coming in town over the weekend for my daughters one year birthday. I reserved the room and instructed the associate that my card, which was on file already, was NOT... More

I have stayed at this hotel a few times on business trips. It is clean and well appointed. The rooms are quite large. During the week they have a Manager's Reception with food and beverages. The last time I was there they were quite generous with the portions. The breakfast is quite good with the usual hot items. Any of... More

We have stayed at this hotel for many years, it has gone downhill quite a bit. The floors were dirty, the elevator was dirty and the front desk staff were not friendly and barely helpful. You have to sign up for a luggage cart, it appears there are only two for the whole hotel and the staff seemed annoyed regarding... More

I would not recommend this hotel to anyone. The one night manager was rude and needs to educate himself more on what customer skills are. Once hotel has your money they do not care how happy you are with your room. So don't share it. Shut up and go to another hotel the area - there are plenty of them... More

We stayed here on a last minute over night trip. We used our GPS to find a hotel. Considering that I didn't get to research nearby hotels before making the reservation I think we made the right choice. This hotel is right next to the bridge to Canada. However, even with the proximity to the busy road, we never heard... More

We had the basic room and it was fine. Clean, reasonable size. The breakfast was fine. Good pool facility. More

We spent the weekend for a shopping excursion. We spent 104.00 for 1 night. A bit dated decor however it was air conditioned nicely! We were given Rm 428 non smoking. The room smelled like smoke. I'm sure the rooms must have been 'smoking' back in the day. I sprayed some body spray to eliminate the odour. That worked. The... More

To avoid any unexpected border delays, I checked in late around 11 pm to this hotel on August 1st in preparation for my appointment with an immigration officer at CBP the next day to get my US work permit. Given that this is a small town, my rating will be based on the availability of nice hotels in the area,... More

My husband and I stopped in at 1am and after a long ordeal of "king bed please" "you want double right" "no, king!" We finally got our room. Well we turned around and walked out after 2-3 minutes because it smelled horrible. It seemed like it used to be a smoking room- the whole hotel is supposed to be non-smoking... More