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Auburn Hills Marriott Pontiac at Centerpoint

3.5 of 5
3600 Centerpoint Parkway, Pontiac, MI 48341
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Auburn Hills Marriott Pontiac at Centerpoint
Ranked #1 of 3 hotels in Pontiac
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115 reviews from our community

Traveller rating
    52
    42
    16
    2
    3
See reviews for
Families
15
 
Couples
17
 
Solo
13
 
Business
57
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Munich
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

Good Marriot in a strange location. not a lot around it. Feels like in the middle of nowhere although it is close to companies like Hewlett-Packard. Stayed over the weeked too and got slightly depressed. Still the hotel has everything what a good hotel should have.

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Toronto
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Have had the pleasure of staying at this property multiple times due to work, highly recommend it. Its clean, comfortable, service is great and has an excellent concierge lounge. This hotel can get extremely busy so despite being an elite member there's been many times my room hasn't been on the same floor as the concierge lounge. Must also comment... More

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See 2 more reviews by 1CrazyCanuck for Pontiac
Ida P, Director of Sales at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review
16 May 2013

Thank you for taking the time to share your experience at our Marriott. We proudly boast consistently ranking in the top 30% for Guest Satisfaction Scores for the Marriott brand. We are glad you enjoyed your stay here and even more so, we celebrate when we are rewarded with guests who recommend our hotel to others. Thank you for your... More

Preston, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013 NEW

Nice hotel, stayed here for business, staff were very pleasent and willing to go the extra mile. Spacious room, nice lobby area. Breakfast wasn't great - not much choice on offer Pool is a nice size, Spa pool is very warm! The hotel also offers a taxi service to and from the airport run by 2 drivers (Don & Damone),... More

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Ida P, Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review
14 May 2013

Great! Thank you for sharing the positive review. I think our staff is warm and friendly too. We talk about guest comments and share the positive reviews with the team here on property. I will also pass on the positive feedback about the D2 drivers as well. We do look forward to your return if your travels should bring you... More

Denver, Colorado
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 May 2013

Everything was clean. Service was okay. There was nothing really stand out good or bad. I like Marriotts and will always choose Marroitt when possible. They wanted to charge me $14 for one day of wi-fi, which is totally ridiculous, until I asked them not to charge me. They took off the charge, but they don't get any thanks for... More

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Ida P, Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review
6 May 2013

Hello and thank you for sharing your experience about your recent stay at our Marriott Centerpoint Hotel. We use all comments as training tools to understand what we deliver well and what we can improve upon. I will share your comments about the internet pricing with our team. We hope you will consider staying with us if your travels bring... More

Vassar, Michigan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 22 April 2013

This hotel met all our needs. This was the second time I have stayed at this location. First was business and this time I took my girls for a shopping weekend. This hotel is in a great location. It is very close to all three of the major malls in the area. The rooms are very clean and comfortable, staff... More

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Ida P, Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review
23 April 2013

Alright! Thank you for the positive guest comments. We share our guest comments and share them throughout the team to celebrate our success. We look forward to having you back on your third visit. More

Troy, Michigan
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 April 2013

The conference we were attending was hosted by this hotel. Check-in was a little slow, but ok and friendly. Room was nice, and fairly quiet. Duvet on bed looked like someone had polished their shoes on it. Carpet had not been thoroughly vacuumed at check-in. There was some black mold around the caulking in the tub. Restaurant and bar service... More

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Ida P, Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review
23 April 2013

Thank you for your response and for experiencing our Marriott Centerpoint. We take each guest comment and use it as a learning tool to improve the overall guest experience. We will share the feedback provided with our team to improve our process. We look forward to serving you in the near future if your travels will bring you back to... More

Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 8 April 2013

I like Marriott's..., they're usually well maintained, clean, good locations, comfortable, decorated nicely, and helpful personnel. This Marriott did not disappoint. I was in Auburn Hills with my wife, to take our 15-year old daughter and her friend to a concert at the Crofoot in Pontiac. I requested an early check-in and our room was ready even though we arrived... More

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Ida P, Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review
18 April 2013

Thank you for taking the time to share your experience at our Marriott. We proudly boast consistently ranking in the top 30% for Guest Satisfaction Scores for the Marriott brand. We are glad you enjoyed your stay here and even more so, we celebrate when we are rewarded with guests who recommends our hotel to others. Thank you for your... More

Fort Wayne, IN
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 31 March 2013 via mobile

One reason I prefer Marriott chain is very comfortable beds and feather and foam pillows. I never have to bring my own pillow for fear of not having a pillow I can sleep with. This location did not disappoint as rooms were clean, comfortable & had good internet access. Rooms were quiet even though it Front desk staff was friendly... More

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Cleveland, Ohio
Top Contributor
99 reviews 99 reviews
46 hotel reviews
Reviews in 55 cities Reviews in 55 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 24 March 2013

you know what you are getting when you stay at a marriott. looks like one, feels like one, smells like one. check in was easy and efficient. room was clean, comfortable, if a bit worn. called down for a few foam pillows and they were promptly delivered. enjoyed several snacks and beverages in the lounge area. outstanding pecan pie! service... More

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Rochester, New York
1 review
1 of 5 stars Reviewed 21 March 2013

I left a note that I'd be checking in after midnight as I was driving several hours to get there. I left my home at 7pm and arrived at 4:30-5am. I went to check in and the gentlemen at the counter couldn't check us in because "their computer was down" so we parked the car and had to stand around... More

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MarriottAuburhills, General Manager at Auburn Hills Marriott Pontiac at Centerpoint, responded to this review
25 March 2013

Each and every guest experience is important to our team. We strive to ensure your stay is positive and that you leave our Marriott satisfied. It looks like when you stayed with us it was over a high occupancy time. If you have any questions from the follow up with my management team, please feel free to contact me. We... More

 
 
 
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Additional Information about Auburn Hills Marriott Pontiac at Centerpoint

Also Known As:
Auburn Hills Marriott Pontiac At Centerpoint Hotel
Auburn Hills Marriott Pontiac At Centerpoint Hotel Pontiac
Marriott Pontiac
Pontiac Marriott
Detroit Marriott Pontiac
Address: 3600 Centerpoint Parkway, Pontiac, MI 48341
Phone Number:
Region: United States > Michigan > Pontiac
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Pontiac
Price range (per night): $113 - $196
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A contemporary full-service hotel in Auburn Hills, Michigan, located within the Centerpoint Business Campus. Easily accessible to Detroit and nearby suburbs, including Bloomfield, Rochester, Troy and Birmingham, this Auburn Hills, MI, hotel is just minutes from Volkswagen, GM Powertrain, Chrysler Headquarters and many Fortune 500 companies. Enjoy a peaceful environment that only feels far from the city... inside and out, with richly appointed guest rooms and conveniences like high-speed Internet access, a state-of-the-art fitness center and an indoor and outdoor pool. ... more   less 
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Auburn Hills Marriott Pontiac at Centerpoint
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