Horrible room for the price we paid. Our room was not clean and it smelled awful. We kept the window open and bought an air freshener and when we returned to our room it still smelled horrible. Do yourself a favour and stay somewhere else.

I stayed at this hotel in April 2011 with 3 colleagues during a business trip. The folks with me all complained, and all the complaints were the same as you've read in other reviews: surly staff, uncomfortable rooms, old beds and bad furniture. I will not be staying at this hotel again, and all three of my colleagues said they... More

Disgusting rooms with beds that smell of urine, broken air conditioner, obviously unsanitary pool, loud partying, and by far the WORST front desk staff I have ever experienced.I cannot imagine how Best Western has not shut this place down? We left without even staying the night and got a hotel down the road, without refund or any apology. In fact,... More

This is an older motel that needs a bit of TLC. We stayed here using bonus points on a Saturday night, early in the tourist season. Our room was alright for us, clean with comfortable beds and pillows. The main motel building has only outside entrances to rooms and outside stairs. Over the phone we had requested a room with... More

For a one night stay, this isn't the worst place to lay your head. With that said however, this hotel could be much, much better. It is dated and dingy and yes, the front desk staff was pretty surly. No smiles or welcomes. I would normally chalk this up to someone having a bad day, but it seems as though... More

poor staffing....on top of that we were blown off for over 30 minutes when we asked politely for a shuttle bus to the casino......the rooms were small....and the bathroom shower had not been cleaned rite as it had hair and little dirt circles were someone else had set their little shampoos. no matter how hard we tried to cover up... More

We had a group of friends get together for a ski weekend. We checked into the hotel and when we went to leave for dinner realized that the door to one of our two rooms did not lock. After contacting the front desk maintenance began working on our door. We moved our valuables into the second room and left for... More

I booked this because i am a frequent guest with Best Western and I usually like their product. This particular location was old, layed out strangely, and not up to the usual standards I expect. I was given a small, older room with a very small window. The breakfast was so marginal I went some place else. This may be... More

For over $140.00 a night, you too can have these incompetent hotel management wash-outs not only screw up your reservation but also be told that not only is the entire foul-up your mistake, but be made to feel as if your actual presence there is an inconvenience. If you expect any recovery from these characters, expect to be offered only... More