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Sheraton Detroit Novi

3.5 of 5
21111 Haggerty Road, Novi, MI 48375-5305
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Sheraton Detroit Novi
Ranked #9 of 15 hotels in Novi
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157 reviews from our community

Traveller rating
    49
    65
    30
    9
    4
See reviews for
Families
33
 
Couples
30
 
Solo
18
 
Business
56
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, Illinois, United States
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

From check-in to check-out, the staff at the Sheraton Detroit Novi certainly provides warm and prompt service. However, the property itself doesn't match the quality of its staff. The rooms feature the very comfortable Sheraton 'Sweet Sleeper' bed and provide a great night of sleep, provided you can tune out the noise through the thin walls. Moreover, the room furnishings... More

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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Not knowing what to expect but needing a place to stay during a meeting nearby, I found the Sheraton Novi to be well appointed, neat, clean and friendly. Check-in was fast and easy. The Front Desk Supervisor was knowledgeable and friendly. My room was neat, clean and lacked for (basically) nothing. The Concierge floor was minimally more and offered a... More

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Traverse City and Saginaw Michigan
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

We recently stayed at the Detroit-Novi Sheraton and were dissapointed in the vey poor reception received on checking in...computers were down and it took a minimum of 30 minutes to find a room in the category requested...The room itself was OK ...beds comfy..pillows...comfy and the Sheraton Link services were exceptional although accessing certain sites was impossible due to 'computer cookie'... More

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New Jersey
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 May 2013

I was pleasantly surprised by the Novi Sheraton. I am a platinum Starwoods traveler and have found that the Sheraton brand has generally declined over the last few years. I was happy to see that the Sheraton in Novi has not suffered from the same fate. The room was clean and relatively large. The staff couldn't have been nicer.

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Petoskey, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 April 2013

I myself am a Front Desk supervisor so I pay attention to details and tend to be a bit more critical in some aspects when visiting another property. I staid at the Sheraton Novi late April. Over all a wonderful property and experience. Reservations and check in where both smooth and timely. Front desk staff was extremely friendly and helpful.... More

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Camby, Indiana
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 April 2013

My first stay at a Sheraton, wanted to try something different than what I was doing before. Very impressed with this hotel. I had a bit of a cold during my (work) visit, so I ate at the hotel restaurant, and I have to say that the chicken soup that they have was worth the stay on it's own (yes,... More

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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2013

I'm a consultant and travel 3 nights a week for work. I've been in the Novi area for 3 months and almost always stay at the Sheraton. The staff has been very accommodating (they went so far as to stock the lobby store with the specific breakfast bars I get every morning!). Room service is also great. The food arrives... More

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San Diego, California
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 11 April 2013

...due to weather I was stranded for the night in DTW and this was one of few hotels with a room. So I was happy to have a room but it's still a property in need of an upgrade. The staff were all friendly.

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Morris, Illinois
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 April 2013

Stayed here for three nights while visiting Detroit. If you are looking for a hotel within a short distance of downtown, this is not your property. Allow 40 minutes to get to the riverfront with no traffic. The hotel itself was pretty nice, but one of the nights we had a very rowdy floor and this went on for hours... More

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niles, oh
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 April 2013

I stayed at this hotel after booking on line. Found a great deal and enjoyed a top rate hotel at rock bottom price. Sheraton rarely disappoints as this one definitely didn't. The location was perfect--close to so much shopping and dining. The pool was nice. Will return this summer when I can enjoy the outdoor area they have by the... More

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Sheraton Detroit Novi
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Additional Information about Sheraton Detroit Novi

Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Detroit Novi Hotel
Sheraton Novi
Novi Sheraton
Address: 21111 Haggerty Road, Novi, MI 48375-5305
Region: United States > Michigan > Novi
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Novi
#8 Business Hotels in Novi
Price range (per night): $102 - $176
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi is just minutes from downtown Detroit attractions and the Detroit Metropolitan Airport. Our hotel features diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining. ... more   less 
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Sheraton Detroit Novi
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