We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Roof Inn & Suites Muskegon Heights

2.0 of 5
150 Seaway Drive, Muskegon Heights, MI 49444 (Formerly Quality Inn & Suites)
Hotel amenities
Red Roof Inn & Suites Muskegon Heights
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Expedia.com EasyToBook.com
and 6 more sites!
Traveller Reviews
Room Prices
Write a Review

50 reviews from our community

    Trip type
Traveller rating
    10
    16
    7
    5
    12
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 11 May 2013 via mobile

glad i did not pay alot for this crap hole! room was filthy ...bedding dirty...floor gross not vaccumed...trash in the garbage still...DUSTY as heck!!!!bed sooo springy...worst hotel ever!!! not recommended!!!!i wanna leave right now and get my money back!!!!

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
15 May 2013

Dear Guest, It is unfortunate that you had such a bad experience with your recent stay. This is certainly a big departure from the excellent service and quality we pride ourselves on to say the least! The hotel was recently renovated and I’m puzzled by the “outdated” comments. Please feel free to contact us at the hotel anytime as we’d... More

Muskegon, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 April 2013

I stayed last night and night before(4-20-13).When you go to stay in a hotel/motel with a nationwide name like Red Roof you expect a certain level of friendliness...neither front desk girl either day when we checked in or 2 days later after we checked out....neither employee smiled at us even once. Housekeepers did however....I worked hotels of various names from... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
25 April 2013

Dear Valued Guest, I would like to apologize for the way you felt about the staff during your stay with us. All of the staff members at Red Roof Inn & Suites of Muskegon have worked very hard throughout this renovation; not only in the rooms, but through training to offer better customer service and to increase the level of... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 April 2013 via mobile

From the neighborhood and outside you wouldn't expect the rooms to be that great but it was Amazing. I had a king suite with Jacuzzi and the room was beautiful and spacious with a separate sitting room! Only downfall was some hairs in Jacuzzi when we went to fill it. Beds were super comfy and Harwood floors were a nice... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
25 April 2013

I would like to thank you for sharing your comments about Red Roof Inn & Suites of Muskegon with other travelers on TripAvdisor. I am glad that you were able to enjoy one of our spacious, recently renovated Jacuzzi Suites. As with an older building, there is a lot of Maintenance and up keep to keep things in proper working... More

Tucson, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 April 2013 via mobile

Was on the road for 9 hrs and needed a room for a few hours rest and head for home n the morning googled places n the area bout hour before we arrived started calling around looking for an available room at a reasonable price since we were getting n at 430am and would be out by 10-11am nobody wanted... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
25 April 2013

Dear Valued Guest I would like to thank you for sharing your experience at Red Roof Inn of Muskegon on Tripadvisor. I am glad to hear that the staff here was able to get you into a room quickly after your 9 hour road trip, and that the Inn met your expectations. Now that you are a RediCard member, you... More

Johannesburg, Michigan
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 13 April 2013

You wouldn't know it by looking at the outside (and the location) as the outside looked a little dreary pulling in at dark and the area had an industrial park feel. BUT, this hotel had super staff, VERY clean, comfy bed (extra pillows), and a huge breakfast! I was surprised that for the price (so cheap!) how nice it truly... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
19 April 2013

Dear Valued Guest, I would like to thank you for taking the time to complete a tripadvisor.com review, and for all of the positive feedback regarding the Red Roof Inn of Muskegon. During the renovation we have painted all of the rooms and hallways, installed new flooring, furniture, flat screen TV's, etc. and I am glad to hear that you... More

Walled Lake, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

New, remodeled rooms with flat screen TVs. Clean and quiet. Friendly staff at the front desk. I would recommend this location because I had no issues or complaints at all. This hotel has the best bang for the buck in town. There are cheaper hotels in town but none can beat the quality vs. price of the Red Roof Inn.

Was this review helpful? Yes
i0712, Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
11 April 2013

Dear Valued Guest Thank you for taking the time to complete a TripAdvisor.com guest survey. I appreciate your comments and positive feedback regarding your recent stay at the Red Roof Inn & Suites of Muskegon. I am glad that you were very pleased with the completed renovation, and that the room and our amenities were up to your expectations. I... More

Muskegon, Michigan
1 review
5 of 5 stars Reviewed 17 January 2013

New rooms,great staff. Will be returning as soon as I can. The king size rooms are fabulous,and they are pet friendly as we'll.if your looking for a place to relax,and just get away,here it is. If you need anything,he front desk clerks are so willing o help you with what ever it may be.

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
20 January 2013

Dear Valued Guest, I would like to thank you for the positive feedback regarding Red Roof Inn 712 of Muskegon Heights. I am glad that you were very pleased with the completed renovation, and that the room was up to or exceeded your expectations. Our staff members are very friendly and try to do all they can to accomodate guests... More

Muskegon
1 review
4 of 5 stars Reviewed 11 December 2012

Rented a room for business in town. Hotel was very clean, staff was very friendly, and the price was great! I didn't have time to use the pool, but the continental breakfast was a great way to save some time before hitting the road again. I would definitely stay here again.

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
14 December 2012

I would like to thank you for the positive feedback, and I look forward to passing this information on to the rest of the staff. I am glad you enjoyed the continental breakfast, and that it saved you some time in the morning. We look forward to seeing you again in the future, and hopefully during your next stay you... More

1 review
5 of 5 stars Reviewed 10 December 2012 via mobile

I recently stayed here for a couple nights to get away on vacation see some old friends. Upon arriving I was greeted and the staff were pleasant and helpful. We entered our room and it was just gorgeous. Very modern and the bed was so comfortable. We went in the hot tub and pool both were nice and warm. After... More

Was this review helpful? Yes
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
19 December 2012

Dear Guest, I would like to thank you for your positive review, and look forward to sharing your comments with the staff here at Red Roof Inn 712 of Muskegon Heights, MI. I am glad that you enjoyed your recently renovated room, along with the pool and hot tub. We believe in treating people as we would want to be... More

Illinois, United States
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 September 2012

The neighborhood is not good. Hotel under much needed construction. Our room was updated except bugs all over the curtains in the morning. Dreadful. Manager said "sorry. Betbthat was icky". I do not recommend this property.

Was this review helpful? Yes 2
i0712, General Manager at Red Roof Inn & Suites Muskegon Heights, responded to this review
15 October 2012

We apologize that your stay was not what you hoped. We have renovated the hotel and most guests are pleased with the changes. This area is a distressed area due to the economic downturn several years ago. However; things are changing in this area as the job and housing market is on the upswing. I am not sure about the... More

 
 
Red Roof Inn & Suites Muskegon Heights
Enter dates 1 night 2 nights
 
AmeriHost Inn Muskegon
Great value on a similar hotel
Muskegon Heights, Muskegon County
5 of 5 stars 1 Review
Show Prices
Still looking for a hotel?
Also consider these accommodations in or near Muskegon Heights
Fairfield Inn & Suites Muskegon ... 4.5 of 5 stars 70 reviews Baymont Inn & Suites Muskegon 3.5 of 5 stars 109 reviews Shoreline Inn & Conference Cente... 4.0 of 5 stars 163 reviews Holiday Inn Muskegon 3.0 of 5 stars 125 reviews
Show Prices ABS:HotelCheckRates-d279293?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d94651?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d121094?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d94645?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 2 hotels in Muskegon Heights, ranked by popularity

Been to Red Roof Inn & Suites Muskegon Heights? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Red Roof Inn & Suites Muskegon Heights

Also Known As:
Red Roof Inn & Suites Muskegon Heights Hotel
Red Roof Inn & Suites Muskegon Heights Hotel Muskegon Heights
Red Roof Inn And Suites Muskegon Heights
Address: 150 Seaway Drive, Muskegon Heights, MI 49444 (Formerly Quality Inn & Suites)
Region: United States > Michigan > Muskegon County > Muskegon Heights
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Muskegon Heights
Price range (per night): $61 - $230
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Causeway Bay Hotels are pleased to offer you added comfort and spaciousness. Our rooms provide an extra measure of comfort during business trips, a leisurely vacation or an extended stay. Whether it's business or a fun weekend away Causeway Bay can accommodate your needs. Our friendly, courteous staff will help make your stay a pleasant one. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Red Roof Inn, EasyToBook, Cheap Tickets, Priceline, Venere, Tingo and Hotels.com so you can book your Red Roof Inn & Suites Muskegon Heights reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Red Roof Inn & Suites Muskegon Heights, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Red Roof Inn & Suites Muskegon Heights
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices