Just happened to read the review before mine from 5/25 and I would bet the same woman that was rude to his party also checked me in. We checked in after 10pm and somebody earlier summed it up....she wasn't rude, but she wasn't welcoming at all. You would think a requirement to working the front desk would be somebody that... More

We stayed here during a get away weekend that we were really looking forward to. I was rather disappointed to find my platinum status wasn't necessarily recognized to the extent it is at other hotels we stay at. The room was definitely dated and the bathroom was very small. The desk staff were friendly, but several members of the wait... More

Lets start off by saying the looks of the place are top notch! That's where it stops! I have never had this bad an experience at ANY Holiday Inn! We arrived to find our bathroom sink full of water, backed up! That night the smoke alarm went off for no apparent reason. Every 30 minutes it blared until I finally... More

My wife and I stayed here May 18th as part of a mini-vacation. This appears to be an older hotel, but it appears to have been recently refreshed. All the carpets, paint, etc were new looking. The bed was very comfortable...nice pillow-top mattress. We were given a handicap-accessible room, which had an interesting shower. A couple of minor gripes: some... More

Booked it on a special through Priceline for $55.00 on a Saturday night. Nice location downtown near things to do and see. The hotel is a bit dated as others have said. The room came with an old air conditioner that had two settings,,, high and off. The drapes block the vent so you have to move the drapes to... More

My husband and I stayed in a King Suite for two nights with our infant sons. The lobby was much fancier than most Holiday Inn hotels because this was originally a Hilton. The bar and restaurant and very good and the hot breakfast included with the room is served in the restaurant - great service. The room is dated, but... More

Stayed here for a conference that was hosted at the hotel. Room was ok, but was a little dated on the inside. It did have a nice TV, but the bed was a little firmer than I would have liked. After we were there for a night, BOTH of our keycards were suddenly deactivated with no reason. Had to go... More

I spent 2 nights in the Holiday Inn in Muskegon and had a very nice stay. We were welcomed by very friendly staff. Our room was big and very nice although the bathroom is a bit small. Everything was very clean and the bed was comfortable. The highlight of the stay was our server in the restaurant/bar. His name was... More

I stayed here for a long time - 3 months! They have a very pleasant staff which made my stay very comfortable Otherwise it's a comfortable hotel with big rooms, nice restaurant, good location (next to the hockey stadium, theatre and some good downtown restaurants and pubs Their rooms are a bit let down, they are old with old CRT... More