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Holiday Inn Express Mackinaw City

2.5 of 5
364 Louvigny, Mackinaw City, MI 49701
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Holiday Inn Express Mackinaw City
Ranked #6 of 41 hotels in Mackinaw City
4.0 of 5 stars 117 Reviews
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117 reviews from our community

    Trip type
Traveller rating
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    26
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    12
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Date Rating
Michigan's Upper Peninsula
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 22 May 2012 via mobile

The location is perfect, the staff was friendly,the breakfast area was good,we didn't use the pool area so cannot comment on that. However our bed was very uncomfortable, totally not the norm for a HIE, could of at least used a mattress pad, that was are no complaint

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See 2 more reviews by dexter5 for Mackinaw City
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
27 May 2012

Thank you for your review! We truly appreciate guest feedback, as it allows us to identify key areas with room for improvement, such as training/retraining for housekeeping, to make sure they do not overlook any items. It allows us the opportunity to take weaknesses and turn them into strengths. As you can imagine, our big “home” has 102 rooms with... More

Aurora, Illinois
1 review
5 of 5 stars Reviewed 10 May 2012

We stayed here previously and had a great time, so for this stay we opted for a "mini-suite" Our room was clean and comfortable. The hotel seemed to be updated since our last stay. My wife loved the new blue color scheme of the rooms and walls, and my daughter really enjoyed the swimming pool, which was fairly large and... More

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USA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

Group of guys stayed for the pond hockey tourney. The staff was pleasant, breakfast was good and rooms were clean and comfortable. Only complaint would be that the door key readers need to be upgraded. Most of us (and other guests) had to get our keys re-programmed because the doors would not open.

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HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
25 February 2012

Thank you for sharing your feelings and comments, regarding your "Great Stay", with us, here in Mackinaw City's, Holiday Inn Express - "At the Bridge. We appreciate your patronage and the opportunity to serve you, all year-round. To keep us on our toes, we welcome any feedback, so we can improve upon the clitches, such as the Key Readers. Our... More

Grand Rapids, Michigan
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 January 2012

Was there in the off-season, in the middle of winter so I can't say how they are in the busy season but my experience was fantastic. Called in for a room at the last minute and got a room on the top floor with a view of the bridge and a small deck, unexpected to say the least. The room... More

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HIEMC, Guest Services at Holiday Inn Express Mackinaw City, responded to this review
5 February 2012

Thank you for your review! We are so pleased that you enjoyed your stay at our hotel! We work hard to provide fantastic service and amenities, and take pride in reviews such as yours that show how our hard work has paid off! As you mentioned, there are a good number of local businesses that close for the season, but... More

Grand Rapids, Michigan, United States
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

We booked a room through hotwire, for this hotel. The description of the room included a fireplace. Upon check-in the clerk advised us that was a mistake, however, graciously she offered to give us a room with a fireplace. We ended up spending out 3 nights in a small suite. It was clean, and cozy. The cleaning staff made our... More

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HIEMC, Director of Sales at Holiday Inn Express Mackinaw City, responded to this review
11 January 2012

Thank you very much for taking the time to review our hotel! We are happy we were able to upgrade your room to a club level suite! We are also happy you were able to give our newly acquired pancake maker a try! This maker has added to our hot breakfast offerings, and our guests can now expect a great... More

Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 December 2011

We stayed here around Thanksgiving and found the accomodations very nice. We stayed on Wednesday night and had a room on the top floor. This was very nice (included a tv in the bathroom which my kids loved!) We then stayed again on Saturday in a regular room which was average. The rooms were clean and comfortable, The breakfast was... More

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HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
5 February 2012

Thank you for your comments, regarding your stay with us. We appreciate the feedback, so we can make the nice, nicer and the not so warm, warmer! Like any home, we have obstacles to overcome and some not so simple or quick to fix. So we hope that you will visit us again, in the near future, and don’t forget... More

Fort Wayne, Indiana
Senior Contributor
45 reviews 45 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 8 December 2011
2
people found this review helpful

My husband and I were on our Honeymoon in Mackinaw. We made a reservation with this hotel a couple months before we were scheduled to come. When we arrived they had lost our reservation, and were very rude about it. They then told us that we were probably mistaken and made the reservation in a different city. They were very... More

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HIEMC, Director of Sales at Holiday Inn Express Mackinaw City, responded to this review
11 January 2012

The management and staff appreciate the time you took to review our hotel. We are truly disappointed we didn’t meet your expectations during your stay. We strive to provide excellent service and a clean, comfortable room for every guest. While there’s no excuse for the rudeness you experienced, your stay was during one of our busiest times of the year... More

Northern Ontario
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 November 2011

Stayed in the Jacuzzi Suite in Room 101. It was a great room with the best customer service I have experienced in many years. The breakfast was great , with the pancake machine and Cinnamon rolls.

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See 3 more reviews by TRAZ13 for Mackinaw City
HIEMC, Guest Services at Holiday Inn Express Mackinaw City, responded to this review
5 February 2012

Thank you so much for the review! We are fully committed to our guest’s satisfaction, and we truly appreciate when this is reflected in traveler reviews such as yours! The pancake machine is a recent addition to our complimentary hot breakfast buffet, and has been a big hit! We hope you stay with again the next time you are “up... More

Indiana
Top Contributor
74 reviews 74 reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 31 October 2011

We first stayed here last summer 2010 and then this summer and Labor Day weekend. We have never experience a problem that would prevent us from staying here. Most of the negative reviews are probably from spoiled tourists that thinks they are the only people staying in the whole place. This hotel is close to the best place to eat... More

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See 17 more reviews by iam4pacers for Mackinaw City
HIEMC, Guest Services at Holiday Inn Express Mackinaw City, responded to this review
5 February 2012

Hello and thank you for the review! As you mentioned we are directly across the street from Darrow’s, which is a fantastic place to have dinner during the summer season. There are also several year-round options for dining within walking distance from the hotel, such as Audie’s restaurant and Jr’s Tailgate Pub. We appreciate our guests picking up after their... More

Jackson, Michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

Stayed in room #422,for 2 nights, that was a one bedroom suite, had a beautiful view of the Bridge. Looked like the 4th floor hallway had been recently painted with new carpet. Had not problems with managment or housekeeping. The HIE breakfast was great , with the pancake machine and Cinnamon rolls.

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HIEMC, Guest Services at Holiday Inn Express Mackinaw City, responded to this review
5 February 2012

We are glad you noticed our upgraded paint and carpets! We hope you will stay with us again the next time you are in the area! The addition of a pancake machine to our breakfast buffet has been a hit with our guests, and our signature cinnamon rolls continue to be a great way to start the day after a... More

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Additional Information about Holiday Inn Express Mackinaw City

  • Holiday Inn Mackinaw City
  • Mackinaw City Holiday Inn
Address: 364 Louvigny, Mackinaw City, MI 49701
Price range (per night):* 77 AUD - 170 AUD

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