Terrible to say the least. Dirty. False advertising. Rude. Over charged room from price from online reservation. I am so upset about my stay there that I can't finish what else I want to say about this business place.

First off..We were already ticked off because we got a chalet that we thought was going to be great like the picture...those in front are just hiding the nastiness that this hotel has to offer. When I told the lady at the desk that this room was not what I expected,she said "those are 300 a night" No other explanation.... More

The website is VERY misleading! Our cabin was not the nice new ones pictured online. It was old, in terrible shape, the door would barely close, windows were so dirty you could hardly see out, and the door was missing all the trim. Half of the room was remodeled and half was old and gross. Why would you rent a... More

We were going to spend a week for our anniversary. We purchased the 'romance package'. BANG BANG, early in the morning, the manager is at my door. "Here's your romance package and your coupon for dinner, I have no idea when your ferry ticket is coming". No apology, no compassion, no explaining why. We got out tickets from somewhere else.... More

had very good rate booked months in advance and upon arrival told that no reservations found, found reservation after given confirmation number, then was told our room had been sold to someone else- website "error". Manager said - nothing "confirmed until you get there" confirmation number does not mean anything confirmed, talk to the locals about what goes on, they... More

We had a great stay! Superb service from the folks at the front desk and the gals cleaning the rooms! The package deal was so affordable that we have decided to take this trip as often as possible!

After reviewing the ad and photo in the AAA book, I was happy to be staying there -- until we got there and got the dump in the back of that gorgeous picture. The couch had a very large stain on it -- The wallpaper was peeling and water stained, the moulding coming away from the wall. It was a... More

AAA recommended this place. What the heck were they thinking! The good - the front desk help gave us keys to three rooms to choose from - very gracious. This is also across the street from two ferry boats that go to the Island. The bad - for over $100 buckaroo's for a night, this is a dump. The Hampton... More

The location was amazing, within walking distance to EVERYTHING Mackinac City has to offer.