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All 41 Mackinaw City hotels »

America's Best Value Inn

2.0 of 5
112 Old US Hwy 31, Mackinaw City, MI 49701
Hotel amenities
America's Best Value Inn
Professional photos
25 traveller photos
Ranked #37 of 41 hotels in Mackinaw City
2.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    3
    7
    3
    7
    8
Date Rating
Shingle Springs, California
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Try somewhere else”
2 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

We asked for a first floor room, but only had a second floor room left. The toilet didn't work due to the toilet water source being turned off. There was only one person and her son cleaning rooms. I felt badly therevwas no additional help. The WiFi system is extremely poor. I had to give up even though I was... More

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State College, Pennsylvania
1 review
“Bummer”
2 of 5 stars Reviewed 12 August 2011

Arrived at 4:30pm. Room was not ready. After 6 hours of driving with 3 kids everybody was ready to decompress. Okay--we're told that it will be ready in a half hour. We leave, do some activities and get dinner, and arrive again at 9:30pm. Enter room to find blankets on the floor, and garbage cans full. Room isn't ready. Staff... More

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Megan MacLeod, General Manager at America's Best Value Inn, responded to this review
14 August 2011

I hope that you will accept my deapest apologies for your vacation being less than perfect. Unfortunatly it is hard to find help that is dependable to handle their job properly. There is no excuse so I will not give you one. I am the manager and I remember handling this situation personally and to the best of my ability... More

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Austin, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Adequate for a night's stay”
3 of 5 stars Reviewed 4 August 2011

Dated but clean. Nice, soft clean sheets on bed but the towels were paper thin. Air conditioner & parking lot noisy. Breakfast was good.

Was this review helpful? Yes
Megan MacLeod, General Manager at America's Best Value Inn, responded to this review
8 August 2011

It is great to hear that you enjoyed your stay with us. I appreciate it when people take the time to let others know when there stay was good. I would like to let you know that i did order new towels. It helps when our guests take the time to let us know so we know where to improve... More

Michigan
2 reviews
“Great location for the price!”
4 of 5 stars Reviewed 1 August 2011

After reading online reviews I didn't know what to expect when we arrived for our 4 night stay for our 1st wedding anniversary, but I was pleasantly surprised. The room was very basic, but comfortable. The pool was huge and very nice, deep end was 8 feet deep and the hot tub was hot. There was a nice breakfast room... More

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Megan MacLeod, General Manager at America's Best Value Inn, responded to this review
9 August 2011

I want you to know that I really appreciate that you took the time to let us know that you enjoyed your stay with us. All of the staff here has worked very hard on improving the property and it's nice to see that it is being noticed. Thank You. More

Macomb, Michigan
1 review
1 helpful vote 1 helpful vote
“I would never stay here again.”
1 of 5 stars Reviewed 10 July 2011
1
person found this review helpful

On arrival, the room had a spider web with bugs in it in the corner behind the door, there was a spider on the shower curtain in the bathroom and the coffee pot was dirty. The pool and spa were green, I would not let the kids swim. The second day we left for the day and when we returned,... More

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teresa Ditta, Manager at America's Best Value Inn, responded to this review
19 July 2011

Thank you for taking the time to share your comments and we are very sorry that you were not happy with your stay. It's unfortunate that you had to experience these things while you were trying to enjoy your vacation. We take these comments and concerns very seriously and it lets us know what we need to do to improve... More

West Bloomfield MI
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Dirty Filthy Rooms....”
1 of 5 stars Reviewed 4 July 2011
1
person found this review helpful

We were over charged and then the room was dirty and had all kinds of spiders and bugs crawling in the bathroom. Slept with socks on top of bed. Afraid to sleep under dirty blanket, they probably don't change the sheets! YUCK!!!

Was this review helpful? Yes
Megan MacLeod, General Manager at America's Best Value Inn, responded to this review
3 August 2011

I apologize that your stay with us was less than perfect, and I want you to know that we do take your comments and concerns very seriously. I am the new manager and have taken over since you stayed with us. I am doing all I can to improve the property and appreciate all of the input I can get... More

South Bend, Indiana
1 review
“Maids will steal your beer, and the bed was lumpy.”
2 of 5 stars Reviewed 30 June 2011

We stayed at this hotel from 6/27 to 6/30. The room was clean when we arrived. The bed was /horrible/. It was a Queen, and when my fiance and I were both on it we both rolled towards the middle. We would leave during the day, come back, and discover that the Maids had cleaned. They would throw away whatever... More

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Megan MacLeod, General Manager at America's Best Value Inn, responded to this review
3 August 2011

I want to apologize for your stay with us being less than perfect. I have since taken over as the general manager and there has been a complete turn over of the staff because of it. I am doing everything that I can to improve the property and I take the guests comments and experiences very seriously (both good and... More

Wyoming, MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Average... would not risk good luck again.”
1 of 5 stars Reviewed 20 June 2011
1
person found this review helpful

Pros: Curb appeal of the Inn was good. The pool was big, and even though the hot tub jets did not work it was very hot. The room was very big. Breakfast offered a lot of food. Cons: When we arrived, they did not have our reservation. We booked through booking.com and I had called to confirm right after booking.... More

Was this review helpful? Yes
Megan MacLeod, General Manager at America's Best Value Inn, responded to this review
3 August 2011

First I would like to apologize for all the trouble that you had while you were supposed to be enjoying your vacation. There is no excuse for the things that you experienced especially during checking in. There are times that the paperwork gets misplaced but there is no reason that your reservation shouldn't have been entered into the system. I... More

Hastings, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice , Basic Hotel”
4 of 5 stars Reviewed 31 August 2010
1
person found this review helpful

We stayed here for one night, and it was a neat, clean hotel. No frills, but a decent place to stay. The staff was friendly and helpful. Cant beat it for the price. A good overall value.

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Spring Hill, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Noisy, needs remodeling but great continental breakfast”
2 of 5 stars Reviewed 22 August 2010

Over priced, noisy with overhead walkways. Room was in need of remodeling.

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Additional Information about America's Best Value Inn

112 Old US Hwy 31, Mackinaw City, MI 49701
Price range (per night):* 46 AUD - 140 AUD

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America's Best Value Inn
112 Old US Hwy 31
Mackinaw City, MI 49701
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extremely small bathroom Not sure who voted this hotel the best theyre wrong Front Exterior Exterior
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