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Holiday Inn Grand Rapids - Airport

3.0 of 5
3063 Lake Eastbrook, Kentwood, MI 49512
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Holiday Inn Grand Rapids - Airport
Ranked #1 of 3 hotels in Kentwood
4.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
    26
    14
    6
    4
    1
Date Rating
Detroit
Senior Contributor
38 reviews 38 reviews
Reviews in 22 cities Reviews in 22 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

I found this hotel rather disappointing. Let me first start off by saying that the staff was very nice and accommodating, however they couldn’t make up for the lack of cleanliness. I had booked a suite. Upon arriving I noticed that the area around the toilet in the bathroom had looked like it hadn’t been cleaned. It also looked like... More

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Cincinnati
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2012

This was a friendly, comfortable, clean and easy to find hotel. Stayed for a recent conference at Calvin College and it was just 5 minutes away. Plenty of dining options nearby.

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Denver, Colorado
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 April 2012

This is a newer looking property and my stay was very good. The front desk offered to drive my to dinner a few blocks away (and pick me up)--very helpful. The rooms were in good shape and very clean. This is a great location if you are visiting Calvin College which is just a short drive away. I would stay... More

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Chicago, IL
Senior Contributor
41 reviews 41 reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 February 2012

I used to live in Kentwood about 10 years ago, so when I planned a visit with my family to Grand Rapids, I know immediately we had to stay here. And I am glad we did, this hotel didn't disappoint. First of all, the service was very friendly, and I noticed the room was probably went through remodeling in the... More

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Cassie Klassen, Director of Sales at Holiday Inn Grand Rapids - Airport, responded to this review
28 February 2012

Jason - Thank you for taking the time to review our hotel on TripAdvisor! We are so glad that you found our staff friendly and the hotel clean and refreshing! We hope you stay with us again soon at the Holiday Inn Grand Rapids Airport! More

Memphis, Tennessee
2 reviews
4 of 5 stars Reviewed 11 November 2011

The hotel was very well presented. I found it welcoming and comfortable. The staff was friendly and helpfu.

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Cassie Klassen, Director of Sales at Holiday Inn Grand Rapids - Airport, responded to this review
28 February 2012

Ron – Thanks for choosing the Holiday Inn Grand Rapids Airport for your stay here in Grand Rapids! We are so glad you found the hotel comfortable and well presented. We look forward to your next stay! More

Coimbatore, India
Senior Contributor
41 reviews 41 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 November 2011

Holiday Inn at Kentwood, Grand Rapids Airport is a great place especially when touching down for business in the neighbourhood. Very easy to locate, they offer airport drop and pick up as well as to nearby locations. The rooms are well done and helps if one wants to work from the hotel room as well. The break fast was fullsome... More

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Cassie Klassen, Director of Sales at Holiday Inn Grand Rapids - Airport, responded to this review
28 February 2012

Nvenky – Thank you for your review on TripAdvisor. We appreciate the positive feedback on our room appearance and our restaurant! We are so glad that you found or location and airport shuttle convenient as well. We look forward to your next stay with us at the Holiday Inn Grand Rapids Airport! More

Gold River, California, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 November 2011

This hotel was a great place to stay for a week business trip. The room was nice and clean. The overall hotel had a great air about it. the room had a king size bed, flat screen TV and a fridge. Bed and chair were both comfortable. Internet was fast and reliable. There is also an attached restaurant/bar that serves... More

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See 2 more reviews by CJPedler for Kentwood
Cassie Klassen, Director of Sales at Holiday Inn Grand Rapids - Airport, responded to this review
28 February 2012

CJPedler – Thank you for taking the time to review our hotel on TripAdvisor! We are thrilled to see that you enjoyed your stay with us and that you recommend our hotel to anyone staying in the Grand Rapids Area! You will have to be sure to stop back into our restaurant, Grille 29, next time you are in town.... More

High Point, North Carolina
5 of 5 stars Reviewed 7 October 2011

Very clean, close to the airport and convenient to restaurants and shopping areas. My travel agent had me booked at the Staybridge Suites across the street but I preferred the Holiday Inn for the restaurant in house. They agreed to match the price quoted by the Staybridge despite being slightly lower than their AAA rate. Super service. All the personnel... More

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Daniel Gomez, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review
10 October 2011

Dear Ken K., Thank you so much for your review of our hotel. We are so happy that you enjoyed your stay with us and found our rooms comfortable and the staff friendly and accommodating.We take pride in our hotel and I am glad that my team executed a great overall experience for you! We were happy to have you... More

Westminster, Colorado
Top Contributor
144 reviews 144 reviews
Reviews in 103 cities Reviews in 103 cities
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 3 October 2011

After years of trying other hotels nearby (Staybridge Suites, Homewood Suites, Hampton Inn and others) I finally gave this Holiday Inn a try when I had an extra night on a business trip - and I am so happy I did. This will now be my hotel of choice when staying in this part of Grand Rapids. I was so... More

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Daniel Gomez, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review
10 October 2011

Dear Hotelreviewer333, Thank you so much for your review of our hotel. We are so happy that you enjoyed your stay with us and found our rooms comfortable and the staff friendly and accommodating. We pride ourselves on great guest service and are happy that you were able to let us know how fantatstic your stay was! We agree with... More

Bloomfield Hills, Michigan
1 review
5 of 5 stars Reviewed 29 September 2011

This HOLIDAY INN was clean, bright and DELUXE !!!!!!! Elegant look & feel ................staff was VERY friendly and accommodating. Room was beautiful ...clean and comfortable. New design bathroom was wonderful upgrade !!

Was this review helpful? Yes
Daniel Gomez, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review
10 October 2011

Dear Brian M, Thank you for your recent review of the Holiday Inn - Grand Rapids - Airport. We are excited that you have taken the time to write a review about our hotel. We take pride in ensuring our guests satisfaction! I am glad to hear the team delivered just that. We hope to see you when travel brings... More

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Additional Information about Holiday Inn Grand Rapids - Airport

  • Holiday Inn Kentwood
  • Kentwood Holiday Inn
Address: 3063 Lake Eastbrook, Kentwood, MI 49512
Price range (per night):* 96 AUD - 141 AUD

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Holiday Inn Grand Rapids - Airport
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