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All 11 Jackson hotels

Hampton Inn Jackson

2.5 of 5
2225 Shirley Drive, Jackson, MI 49201
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Ranked #2 of 11 hotels in Jackson
Most recent review
4 of 5 stars Reviewed 18 June 2013
jmetz1016 Canton, MI
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58 reviews from our community

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Traveller rating
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    21
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    5
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Date Rating
Canton, MI
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

My two queen room was clean and the bed was very comfortable. I slept very well. The pool was very clean and plenty of towels were available. The coin laundry room was very nice also. Breakfast had more choices than I am used to seeing at similar places.

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Cumming, GA, United States
1 review
3 of 5 stars Reviewed 6 June 2013

We have stayed in this Hampton Inn off and on for the last 10 years. Although we usually like the Hampton Inn chain of hotels, this particular hotel has begun a steady decline. Keep in mind that the area has taken a steep decline over the same 10 years, so I wouldn't expect much out of any hotel, but I... More

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review
11 June 2013

On behalf of the management and staff of our hotel I’d like to thank you for your recent stay with us. I am disappointed to learn that your experience with us lacked what you typically expect from us. In order for us to continuously improve upon our products and services, we do take your comments very seriously. With that said,... More

Long Beach, California, United States
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 June 2013

I made this reservation weeks before arrival but I guess the Sunday night staff was a bit overwhelmed. The 1st room I was put in wasn't made up, TV on, sheets rumpled, apples all over the bed. Because I travel with a service animal, he tried to put us on the 1st floor but I refuse handicap rooms because they're... More

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Elmhurst, United States
1 review
5 of 5 stars Reviewed 2 June 2013

As has been my usual experience with Hampton Inns, the one in Jackson Michigan provided a clean and quiet room, a comfortable bed, and a breakfast that, while perhaps was not wonderful, was at least edible and filling, with a variety of fruits and breads to complement the trays of eggs and sausages.

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Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 May 2013

The fact that they only had 4 fridges for an entire hotel is a problem. I had meds that needed to be refrigerated and they had hardly any fridges available. It was nice of them to offer their own employee fridge to me to bring stuff down and put it in, but then someone threw out my food. The manager... More

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review
23 May 2013

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first choice of travelers... More

Kalamazoo, Michigan
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 10 May 2013

Nice place over all - staff was GREAT and the breakfast was wonderful. Slept very well. I came by later in the evening so I was able to get a little better rate which is what sold me to stay there... but was surprised that the hotel had not received an update/renovation... It was clean and all, just caught me... More

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review
23 May 2013

I am glad that you enjoyed the breakfast and slept well during your stay with us. I appreciate your compliments about our staff and the cleanliness of our hotel. You are correct that we are due for an update. We are in the design stages of renovation so we do not have set dates to begin as of yet, but... More

Shiloh, United States
1 review
5 of 5 stars Reviewed 30 April 2013

Very nice hotel; outside picnic area was clean - need trash receptacle; pool was clean and furniture was tops; breakfast nook was complimentary with hot food, rolls, juice, and hot beverages. Beds and linens were clean, bathroom clean with fresh towels each day. Complimentary shampoo, lotion, and mouthwash included along with single brew coffee. USA Today newspaper was available in... More

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review
11 June 2013

It is great to hear that you enjoyed the use of our picnic area. Thank you for all of the compliments about our amenities and staff. I understand your frustration that we do not have an ice and vending area on the second floor where your room was located. I apologize for the inconveniece. We have ice and vending on... More

Moon Township, United States
1 review
4 of 5 stars Reviewed 28 April 2013

Excellent place to stay overall. The only problem was the desk chair in my room. It sat too low for the desk provided. Very uncomfortable to type on my laptop. I ended up going to the lobby to work. The staff and breakfast were excellent. They were very helpful and the pool was well maintained. I will definitely stay there... More

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review
1 May 2013

I am happy to hear that you would come back to stay with us when you visit Jackson. Thank you for your compliments about our staff and breakfast. I also appreciate your feedback about the desk chairs. More

Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 April 2013 via mobile

This was a train wreck from the start. The people at front desk are nice and helpful, but this is the worst Hampton Inn experience I've ever had: - Room is very warm, even though its 60 degrees outside. Fan is set to 63 and blower is High, but still warm. - Room didnt have a refrigerator and it took... More

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review
23 April 2013

I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action. I would very much like the opportunity... More

Travellers are raving about these Jackson hotels

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 9 April 2013

We stayed at this hotel for a week while my daughter showed at nearby Waterloo Hunt Club. It was the hottest week of the summer, and when we returned to our room after a day in 95 degree heat, our AC wasn't working! I informed the front desk, who advised me to turn it off, then on again, and if... More

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review
11 April 2013

Thank you for your feedback regarding your stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am however very sorry that you were disappointed with some aspects of your stay. I sincerely apologize that the A/C unit in your room was not working properly. I thank you... More

 
 
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Additional Information about Hampton Inn Jackson

Also Known As:
Hampton Inn Jackson Hotel Jackson
Hampton Inn Jackson Hotel
Jackson Hampton Inn
Address: 2225 Shirley Drive, Jackson, MI 49201
Phone Number:
Region: United States > Michigan > Jackson
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 hotels in Jackson
Price range (per night): $117 - $164
Hotel Class:2.5 star (2.5*)
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