We have stayed in this Hampton Inn off and on for the last 10 years. Although we usually like the Hampton Inn chain of hotels, this particular hotel has begun a steady decline. Keep in mind that the area has taken a steep decline over the same 10 years, so I wouldn't expect much out of any hotel, but I... More

I made this reservation weeks before arrival but I guess the Sunday night staff was a bit overwhelmed. The 1st room I was put in wasn't made up, TV on, sheets rumpled, apples all over the bed. Because I travel with a service animal, he tried to put us on the 1st floor but I refuse handicap rooms because they're... More

As has been my usual experience with Hampton Inns, the one in Jackson Michigan provided a clean and quiet room, a comfortable bed, and a breakfast that, while perhaps was not wonderful, was at least edible and filling, with a variety of fruits and breads to complement the trays of eggs and sausages.

The fact that they only had 4 fridges for an entire hotel is a problem. I had meds that needed to be refrigerated and they had hardly any fridges available. It was nice of them to offer their own employee fridge to me to bring stuff down and put it in, but then someone threw out my food. The manager... More

Nice place over all - staff was GREAT and the breakfast was wonderful. Slept very well. I came by later in the evening so I was able to get a little better rate which is what sold me to stay there... but was surprised that the hotel had not received an update/renovation... It was clean and all, just caught me... More

Very nice hotel; outside picnic area was clean - need trash receptacle; pool was clean and furniture was tops; breakfast nook was complimentary with hot food, rolls, juice, and hot beverages. Beds and linens were clean, bathroom clean with fresh towels each day. Complimentary shampoo, lotion, and mouthwash included along with single brew coffee. USA Today newspaper was available in... More

Excellent place to stay overall. The only problem was the desk chair in my room. It sat too low for the desk provided. Very uncomfortable to type on my laptop. I ended up going to the lobby to work. The staff and breakfast were excellent. They were very helpful and the pool was well maintained. I will definitely stay there... More

This was a train wreck from the start. The people at front desk are nice and helpful, but this is the worst Hampton Inn experience I've ever had: - Room is very warm, even though its 60 degrees outside. Fan is set to 63 and blower is High, but still warm. - Room didnt have a refrigerator and it took... More

We stayed at this hotel for a week while my daughter showed at nearby Waterloo Hunt Club. It was the hottest week of the summer, and when we returned to our room after a day in 95 degree heat, our AC wasn't working! I informed the front desk, who advised me to turn it off, then on again, and if... More