Stayed here with 7 coworkers on a business trip. Not only did the ladies at the front desk recognize me (had only stayed there once, over a month before this stay), but they greeted us personally. Rooms were nicely furnished, and meticulously cleaned. Breakfast was a nice touch, in addition to "regular" hotel breakfast (bagels, juice, etc.) this breakfast featured... More

This hotel is wonderful. The staff is very friendly and helpful. The rooms are large and always very clean. As a business traveler, I have stayed at every hotel and have many options of hotels to stay at in the Grand Rapids area. I always stay here. It is my home away from home. I wouldn't stay anywhere else. Two... More

This hotel got pretty decent reviews, but I can't agree with the others. The service was so-so. The room was almost clean The room had peeling wall paper The property needs either a remodel or at least some basic maintenance. More

We stayed here a few times before early flights. Rooms were larger which was nice so you didn't hear the hallway noise when going to bed early. Bad part breakfast starts too late for the early flights. Have stayed other times and breakfast was very good. Clean room. Is getting older - ceiling tiles crusty in areas, bathroom sink leaked... More

WEll kept - suite style is nice for families. Breakfast was great! Our kids are 2 and 3 and loved the pool, but we had to be with them every second because its a traditional pool they could easily fall off into (I'm into the newer hotels that have pools that cater to little ones a little more). Luckily we... More

It's rare when you see an ad for something and the product or service lives up to it. Holiday Inn Express is one of those rare gems! Everyone was absolutely prompt and polite and really happy to help me! Check in was FAST! Got to the room - super clean - comfortable bed - lots of pillows - television was... More

We were in town for a family party and had scheduled our stay for one night before moving onto another hotel in Lansing, Michigan. We were enjoying our stay when it was time to check out and asked ourselves did we want to go the other hotel we had booked. The answer was no. We went to the front desk... More

After reading so many good reviews of this property, we were a bit disappointed with our experience. On the positive side, we did find the rooms to be very clean, and the rooms were plenty large for our purposes. The breakfast was also good, with quite a few food and beverage options. The pool was fine-- the water was a... More

Great hotel. Bed was comfortable. There's a fridge in the room which is nice for meals we couldn't eat. There's not much in the area that's walkable, but there is a mall a short 2 minute drive. Free coffee in the hotel lobby. Check in was fast too! Great hotel. Would stay again. More