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All 51 Grand Rapids hotels

Courtyard by Marriott Grand Rapids Downtown

3.0 of 5
11 Monroe Avenue NW, Grand Rapids, MI 49503
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Ranked #22 of 51 hotels in Grand Rapids
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125 reviews from our community

    Trip type
Traveller rating
    30
    62
    17
    11
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Date Rating
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 14 June 2013 NEW

The worst Courtyard by Marriott. Right from the time of parking till you leave it. They are taking advantage of the Marriott name as long as it helps them make more money, but forget about the guests getting anything `Marriott`out of this place. I am sure if Marriott reviews this hotel , they will throw it out off their brand.... More

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See 2 more reviews by Sene4454 for Grand Rapids
Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review
17 June 2013

Dear Valued Guest, We are so very sorry to learn of your unacceptable experience, and take these issues very seriously. If you would be so kind as to follow up with our guests services manager Alexis Baker at ABaker@courtyardgr.com directly so that we can gather more information about your experience and resolve these problems we would greatly appreciate it. We... More

Charlottesville
Top Contributor
137 reviews 137 reviews
16 hotel reviews
Reviews in 48 cities Reviews in 48 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 10 June 2013

This place is exactly what you would expect when you book a room at a courtyard by marriot. it was perfectly fine, no real complaints. the service was very good at the front desk. everyone was really friendly. and the rooms were fine. not the nicest 4 star rooms you've ever seen, but a solid 3.5 type place. And the... More

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1 review
4 of 5 stars Reviewed 8 June 2013 via mobile

I liked the room. it was clean which is very important to me. I was bummed that there is no late night room service. All local restaurants close early too. it would be nice if hotel had a late nite list of open places. There is a great burger joint: Bagger Dave's right around the corner on Fulton open till... More

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San Diego, California
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 8 June 2013

We flew from San Diego to Chicago, then drove to Grand Rapids for the night on our way to Mackinac Island. This hotel was a perfect and simple stop along the way. It was easy to find and close to the highway. There was an odd smell in the room but given our purpose, it was an easy stop off... More

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Napoleon, Michigan, United States
1 review
5 of 5 stars Reviewed 8 June 2013

This hotel was excellent service , front desk attentive, room service great and local dining great also.pool fun, breakfast tasty, valet were very good and enjoyed serving you!!!! Overall this is some place I would return for a visit to grand rapids and recommend to all!!!

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East Brunswick, New Jersey, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 June 2013

I stayed here for a business trip and I had a wonderful experience. The room was nice and clean and beds were very comfortable. The bistro near the lobby has amazing food. I ate there for breakfast and dinner and the service was phenomenal. I would recommend this hotel to any one who wants to stay in downtown Grand Rapids.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 26 May 2013

Stayed downtown for a Griffins game and of course had to stay at the Marriott courtyard. Realizing they had just returned to business after a flood, I knew there could be some inconvenience but.....While we were placed on the seventh floor at 10 p.m. at night, kids 5 years old running up and down the corridor. When they finally went... More

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See 4 more reviews by Mentorman52 for Grand Rapids
Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review
6 June 2013

Dear Valued Guest, Thank you for staying with us while you were downtown for the Griffins hockey game, and for taking the time share this extremely important feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, but most of all apologize for the the fact that you felt your concerns were not taken seriously by... More

Scranton, Pennsylvania
Top Contributor
85 reviews 85 reviews
29 hotel reviews
Reviews in 44 cities Reviews in 44 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 25 May 2013

The location is ideal for the downtown activities, right across from the Bob and around the corner from the local brew pubs. Valet parking a little costly, but a public garage is extremely close and you save yourself about $10. Free Wi-Fi - the rooms were clean and they offer a breakfast on site with more of a limited but... More

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See 2 more reviews by Kanukster for Grand Rapids
Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review
28 May 2013

Dear Valued Guest, Thank you for staying with us and for your kind words about our property! We're glad you were able to take advantage of the free Wi-Fi and our on-site restaurant during your visit. Please stay with us again on your next visit to Grand Rapids! We appreciate you taking the time to post a review about your... More

Cincinnati
Top Contributor
71 reviews 71 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 21 April 2013 via mobile

I've stayed here many times. It is a fresh Courtyard with a nice Bistro and well decorated rooms. Friendly staff, low turnover = familiar faces. Adjoins a parking garage ($14/day) with valet parking ($19) available. Walking distance to GRAM, Van Andel Arena, running and walking paths, on the river, Amway Grand Plaza, BOB, Grand Rapids Brewing, Leo's, Bistro Bella Vita,... More

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See 5 more reviews by ChrisFromCincinnati for Grand Rapids
Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review
16 May 2013

Dear Valued Guest, Thank you so much for staying with us and for sharing this wonderful review! We are glad you enjoyed seeing many familiar faces during your stay, and all the nearby attractions. We hope you see you again sometime soon! At your service, C. Kolehouse More

Michigan
Top Contributor
122 reviews 122 reviews
47 hotel reviews
Reviews in 48 cities Reviews in 48 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 20 April 2013 via mobile

We stayed here for one night on a very quick trip to grand rapids. This courtyard is right downtown and you have lots of places you can eat and shop nearby as well as visit some local sights. Gerald Ford museum, van andle arena etc. Not as fancy of course as the jw Marriott nearby but you can take the... More

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Carrie S, Manager at Courtyard by Marriott Grand Rapids Downtown, responded to this review
16 May 2013

Dear Valued Guest, Thank you for staying with us on your quick visit to Grand Rapids! I'm glad you took note of all the possibilities the skywalk provides - especially in the winter months - to check out all the nearby attractions without having to go outside or find other parking. I hope that you will stay with us again,... More

 
 
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Additional Information about Courtyard by Marriott Grand Rapids Downtown

Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Courtyard Grand Rapids Downtown
Courtyard Grand Rapids
Grand Rapids Courtyard
Grand Rapids Marriott
Address: 11 Monroe Avenue NW, Grand Rapids, MI 49503
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Grand Rapids
#15 Business Hotels in Grand Rapids
Price range (per night): $202 - $261
Hotel Class:3 star (3*)
Reservation Options:
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