My wife and I stayed here one night while attending a college graduation. For the price we paid, we were surprised at the spaciousness and amenities of the suite. Full-size refrigerator, full-size stove, dishwasher, dining table that also functions as a desk, fireplace, couch. Small swimming pool wasn’t open yet for the season. Nothing outdoors except parking lot. The included...
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This is a former Residence Inn from what I can tell. The outside of the property needs A LOT of work. The grounds/buildings need paint, fresh stairs and trim. Inside, however, was very clean. BUT there was a vent left without a screen and birds made a nest INSIDE the vent and right over the head of my bed. I...
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We are very sorry to hear about the experience you had during your stay. My staff and I want to ensure every guest stay is as enjoyable as possible and I am sorry this was not your experience. We appreciate your feedback as it allows us to constantly improve on our levels of service and accommodations. If we can be...
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My wife and I, along with another couple, stayed at the Gatehouse Suites in Grand Rapids recently while attending a concert nearby. The suite was very spacious. It had a large bedroom with attached bath on the first floor and another bedroom with bath in the loft area. The suite also had a full kitchen and nice living room area...
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Thank you for taking the time to provide Trip Advisor with feedback from your recent stay in Grand Rapids. On behalf of the entire staff I would like to say thank you! We take great pride in providing clean and comfortable accommodations.We hope you enjoyed the extra space in your two bed room suite and that you had a great...
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My family stayed at this place for a funeral. At first glance the place looked great, but then looking around it was obviously run down and dirty. Cobwebs everywhere. The furniture was threadbare and had wholes in it. The furnace was so loud we couldn't sleep and had to turn the TV up very loud to hear it. The maintenance...
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First let express my condolences for your loss as I understand how emotional and difficult this time can be.
I would like to personally apologize for the inconvenience of the power outage and explain that although we knew there would be a power outage at some point during the week the date was not set in stone due to bad...
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My wife and I spent our last night in Grand Rapids before returning home from a week long road-trip through the southern US. The spacious room and comfortable bed was a very welcomed treat after our many nights on the road. The staff here was extremely friendly and made us feel right at home. The breakfast in the morning was...
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Thank you for taking the time to provide Trip Advisor with feedback from your recent stay in Grand Rapids. On behalf of the entire staff I would like to say thank you! We take great pride in providing a home away from home! We hope you had a great trip down South and look forward to seeing you again soon!
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My husband and I stayed at this hotel this week. We just loved it. Everyone was friendly, helpful and very pleasant.The room was very clean,quiet and the breakfast was abundant.
Anything that you could want to eat for breakfast was available. The beds were very comfortable.Our only regret was that we were not staying more than one night. We hope...
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Thank you for taking the time to review your most recent stay! We appreciate the feedback that you shared regarding our breakfast buffet, our rooms and great staff! We love to make our guests feel right at home! We hope you had a chance to take in the area attractions like Meijer Gardens during your stay, such a beautiful place!...
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I stayed at this hotel about a week ago. The price was very reasonable, the room was clean, and the breakfast was much more expansive than I expected. Overall, the staff and managers were friendly and accommodating. I will be returning to the Gatehouse Suites in Grand Rapids.
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Thank you for choosing the Gatehouse Suites Grand Rapids, we are so glad to hear you had a chance to enjoy our great breakfast buffet! We appreciate your feedback and look forward to seeing you again soon!
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I've been staying at Gatehouse Suites for the last two years, typically 3 days/week for business travel, my home away from home; it is comfortable, quiet, and clean. I've stayed at every hotel within 5 miles of the airport, and simply stated, this is the best value for the dollar. Staff is “very friendly,” always going above & beyond to...
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We recognize the importance to you of having a comfortable stay while your away and thank you for making Gatehouse Suites your "home away home"! We appreciate your feedback and look forward to seeing you again soon!
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When we booked a 2 bedroom suite, we didn't realize that we would be hauling all of our luggage up a flight of stairs on the outside of the condo suite... it was spacious, had a full kitchen, and a loft... definitely spacious for my wife and 4 kids. But didn't realize that it would create a dangerous situation. The...
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We've come back year after year. It was once a Marriott Residence Inn and doesn't quite make it up to the standards set forth by that company. However, the room is spacious and you can live like you're at home. There's also a complimentary breakfast that includes eggs, waffles, and sometimes breakfast meats.
The staff is very eager to please...
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