I should have known when there were only 4 cars in the parking lot. Previous reviewers were correct. Pool was out of commission, room was ice cold and heater would not get the room to a comfortable level. Breakfast was mediocre. I will not be back.

We picked this hotel because of location and price and the reviews were better than any other inexpensive hotels in the area. I expected it to be decent but I was blown away by how nice it was. The rooms were roomy, clean, updated, and everything worked perfectly. The grounds were kept up nicely, and there was a parlor with... More

Stayed here Oct 6,2012-room was OK -no real problems and good for the price. Now the bad-was subjected to kids running up and down the hallways ,knocking on doors,excessive noise until 2am in the morning. The staff is either incompetent,just doesn't care or is just plain to lazy to do anything about it after numerous complaints from myself and other... More

My husband and I decided to come to stay overnight in Grand Rapids with our daughters. We thought it would be great to show our girls the hotel we stayed at the night we were married 10 years ago. Of course, it was 10 years ago, but the image we had in minds was nothing compared to what we encountered... More

We stayed 3 nights. The "high speed internet" was advertised on the web but was non existent. It wouldn't load a page and kept kicking us off. We needed extra pillows but were told a large group was coming in and that all extra pillows were being saved for the large group. The pool was under renovation. It was open... More

Adequate hotel, nothing special. Nice outdoor terrace next to dinning area. Full hot breakfast was OK. Room nicely done. Would stay again.

I wasn't sure what to expect after reading some of the reviews. I was quite pleasantly surprised. The staff was friendly, the breakfast excellent, the room perfect for our needs, and the property is really rather nice if you give it a bit of a chance. There is a study, and a sitting room with a business center, and indoor... More

This freindly hotel is a good choice for "park and fly" type arrangements. We live three hours from GR so it is often convenient to stay at a hotel near the airport and leave the car at the hotel. For many of those, shuttle is less than advertized. Not here. We traveled out early, around 4am and returned late, after... More

My family and I stayed here on April 28th for one night. We were awoken at 3 in the morning by drunken people slamming doors and knocking on ours. We called the front desk and after waiting about 20 minutes the manager came to quiet them down. The next morning when I went to check out I said how unacceptable... More