First impressions count - so waiting in line 20 minutes to check in was a bad start. But waiting would be a common theme at the Grand Hotel - even though there was a conference at the hotel the staff appeared unprepared to handle the crowd in almost all aspects. Check-in took forever, calls to the front desk entailed waiting... More
- Also Known As:
- Amway Grand Plaza Rapids
- Hotel Amway Grand Plaza
- Official Description (provided by the hotel):
- When does the hotel become the destination? When the moment you walk through the door, you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more less
- Reservation Options:
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