This is an older property that is simply lacking in basic character and warmth. While the room held the usual furnishings (king bed, desk and chair, arm chair and ottoman, armoire for TV, fridge & microwave), overall it was nothing special. The blue jean-clad woman at the front desk was friendly and welcoming, and although she acknowledged my Platinum status,... More

My family of four recently stayed at this hotel, and we were very disappointed with the staff at the HIE Fenton.The only good thing about our stay was the comfortable bed. The breakfast left much to be desired--the "egg surprise" was not good, and I waited 45 minutes for pancakes and finally gave up. The wait for coffee was also... More

I stayed at this hotel with my two dogs for an agility show I was at - the staff was super friendly, very accommodating and the room was very comfortable & clean. Breakfast was included but mostly it is products containing wheat, and some "egg" like product - not many options if you are gluten free or have an allergy.... More

I am another member of the same family reunion mentioned by a prior reviewer (8/13/12). We chose this property because we consider Holiday Inn Express a reliable brand. We frequently select them when we travel and are Priority Club Members. I second a number of things mentioned in the earlier review but wanted to expand upon the whole WiFi issue... More

Stayed two nights while visiting family. The room was nice with a comfortble bed and pillows also a fridge. It was clean and the the staff was nice. The pool was clean but very cold and the hot tub was not very hot. I stayed in a few hotels on my trip to Michigan and this one was the only... More

I've stayed here a number of times and what I like best is that the hotel is spotless - from the rooms to the breakfast area to the lobby area. The staff is friendly and helpful, even when the hotel is full - as it was this trip. The bathtub fixtures are getting old, but the bath is spotless!

Have seen some of the other reviews of this property and find them surprising. Our room was spacious, very clean and up to date. Wifi worked well and the room had ample towels and toiletries. While we knew that there was a breakfast, we were impressed that pancakes were served rather than the normal waffles. Also the menu was slightly... More

I love most IHG hotels and prefer to try and stay in that brand whenever I can (Intercontinental, Holiday Inn, Crowne Plaza, etc). This was definitely the worst of any of my IHG stays. We stayed here for a weekend in July for a mini family reunion. All of us that stayed here experienced problems. Let's start with the only... More

We've stayed in many HIE and this one was a half-notch below the others. Can't exactly put my finger on it, but just felt a little below well-maintained. Room was clean; linens were fine (all bath towels were damp during our 6-day stay, though); sheets were clean but soft--personal preference is crisp. Mattress was very soft--ended up with a backache.... More