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Red Roof Inn Coldwater

2.0 of 5
348 S Willowbrook Rd, Coldwater, MI 49036
Hotel amenities
Red Roof Inn Coldwater
Ranked #3 of 6 hotels in Coldwater
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80 reviews from our community

    Trip type
Traveller rating
    45
    19
    6
    4
    6
Date Rating
Albuquerque, New Mexico
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

My husband and I and our two young children spent 2 nights here while attending my brother's graduation from Hillsdale College. We were pleased with the friendly check-in, despite being completely booked up and busy - I heard Dwaine at the front desk very politely turn away a traveler inquiring about availability despite there being a sign on the door... More

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Alim r, Guest Relations Manager at Red Roof Inn Coldwater, responded to this review
15 May 2013

Thank you so much for the kind words and the great review. We really try to make people feel at home at Red Roof and offer whatever we can to allow everyone to relax and be at ease. Thanks for your compliment to me personally. Everyone enjoys getting a pat on the back and all of us here will continue... More

Noblesville, Indiana
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 12 May 2013

This hotel has improved over last 5 years but the Staff and Management are horrible. I booked my room on RED Roof INN.com on 4/12/13 for advanced payment to get the better deal. The problem happened when I went to check out they charged my credit card again. I told the half asleep 19 year old girl behind the counter... More

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Alim r, General Manager at Red Roof Inn Coldwater, responded to this review
14 May 2013

I am terribly sorry for not only the inconvenience caused on your vacation, but also for the response of the staff, myself included. I apologize for the frustration we caused you and for the lack of promptness in our responses. Please reconsider and accept our offer of a free night's stay whenever you would like to visit us. Again, my... More

North Devon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 April 2013

I have always liked staying at this hotel. The staff and management are very kind and hospitable. The rooms are clean and comfortable and has add essentials ie.. Internet, a microwave, small fridge and a tea/coffee making facility which makes for a nice stay.The hotel is economically priced and is in a convenient location for shopping, restaurants and various commerce.... More

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Alim r, Guest Relations Manager at Red Roof Inn Coldwater, responded to this review
2 May 2013

Thanks for the positive review. We enjoy your visits to Red Roof Coldwater and we hope that you will continue to come back. We always try to make your time here enjoyable and comfortable. It is good to know that our updates to our rooms and amenities are appreciated. We hope to see you again real soon. Thanks. Dwain Asst.... More

Vestaburg, Michigan, United States
1 review
5 of 5 stars Reviewed 8 April 2013

We stayed for 2 nights and was very pleased with our room, check in, and price. The price first drew us in for staying, and I was a little worried at first. But when we arrived, I was delighted with what they had for the price. The room was clean, beds comfortable, noise wasn't bad at all. The location was... More

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Alim r, Front Office Manager at Red Roof Inn Coldwater, responded to this review
12 April 2013

Thanks so much for your great review. We at Red Roof Inn Coldwater appreciate positive feedback such as yours. It makes us feel as if our efforts are noticed by those who we are aiming to please. We are happy to see that you plan to visit us again and hope that your future stays are as pleasant as your... More

Crossville, Tennessee
1 review
4 of 5 stars Reviewed 5 April 2013

My wife and I have family in the area and stay at this hotel quite often. It has always been a pleasent experience. The staff is very friendly, and the rooms are clean and well furnished. Sometimes it's hard to get out of the parking lot with Walmart's traffic on the same street. On the other hand, there is a... More

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Alim r, Front Office Manager at Red Roof Inn Coldwater, responded to this review
6 April 2013

Thanks for giving us such a great review. We appreciate it very much. The staff tries to be friendly and welcoming to every guest that comes through our doors, and we will strive to do even better. We do have some nice amenities both in the rooms and in the community. There are places to eat and be entertained, especially... More

Battle Creek, Michigan
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 April 2013

This inn was recently remodeled, at least the area of the hotel I was in so my room was very clean and nice. The bed was quite comfortable. The staff was also friendly. There was only a continental breakfast but I guess for the room rate one cannot expect a breakfast equal to the hot breakfast at places such as... More

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Alim r, Front Office Manager at Red Roof Inn Coldwater, responded to this review
6 April 2013

Thank you for such a positive review. We really appreciate our efforts being noticed. The room renovations will continue throughout the spring and summer, and we will do our best to meet all of your travel needs. I hope you will continue to stay with us and that we will meet and exceed your expectations each time. Thank you. Dwain... More

Prudenville, MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 March 2013

I stay here often in my business travels. They are the best by far! The staff is friendly and helpful and I'm qualified to say so.... I teach customer service for a living! The rooms have all been renovated, are clean and well appointed with updated furnishings, linens and appliances. All of the rooms are accessed by inside hallways. The... More

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Alim r, Front Office Manager at Red Roof Inn Coldwater, responded to this review
31 March 2013

Wow! Thanks for the great review. We are always looking for ways to please our guests and to improve customer service. We are happy that you noticed our renovations and efforts to make your stay more enjoyable. We look forward to seeing you soon and hope that you will continue to enjoy your stays with us. Dwain Shelton Asst. Mgr. More

Indianapolis< IN
Top Contributor
90 reviews 90 reviews
62 hotel reviews
Reviews in 63 cities Reviews in 63 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 23 March 2013

Everyone I met at the Red Roof Inn was friendly and helpful. From there it goes downhill. The bed was very uncomfortable and needed to be updated. The carpet needed to be vacuumed when I arrived and was not vacuumed once during my stay, My room was on the south-side and got a lot of the road noise from the... More

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Alim r, Public Relations Manager at Red Roof Inn Coldwater, responded to this review
25 March 2013

Sorry your stay wasn't what you expected. Just for clarification, though, the part of our hotel facing Interstate 69 actually faces west. You face either north or south out the window of your room. We will make sure that on your next visit you have a room away from the interstate on the eastern half of the facility. We also... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 25 February 2013

I visited Cold water last week and stayed at the Red Roof Inn 2 nights. I was pleasantly surprised with the value and service. It was also close to many restaurant and Walk Mart. The room included LCD TV and was very clean. The bed was really comfortable. The staff was really helpful in suggesting restaurant s. Gym access is... More

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Alim r, Guest Relations Manager at Red Roof Inn Coldwater, responded to this review
5 March 2013

Thank you for your kind words. I apologize for the delay in responding, but all of us here at Red Roof appreciate your remarks. I am particularly pleased that you took the time to put in a good word for me and for my boss, Alim. I look forward to seeing you on the 9th. Again, thank you. Dwain Shelton... More

Ashley, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 February 2013

Tonight, Duane - the assistant manager helped me secure a reservation for an upcoming stay. He was friendly and helpful. He made sure that I had two rooms that were side-by-side and matched the online price from their website. If the rest of the staff is as nice as Duane, I know this will be an excellent stay.

Was this review helpful? Yes 1
Alim r, Guest Relations Manager at Red Roof Inn Coldwater, responded to this review
7 March 2013

First, my apologies for the tardiness of this response, but I had erroneously replied to another post with the same date. Anyway, thanks for putting in a good word for me and for my boss, Alim. It is nice to be appreciated. Thanks for the kind words. I trust your stay with us will be as pleasant an experience as... More

 
 
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Additional Information about Red Roof Inn Coldwater

Also Known As:
Coldwater Red Roof Inn
Address: 348 S Willowbrook Rd, Coldwater, MI 49036
Region: United States > Michigan > Branch County > Coldwater
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Coldwater
Price range (per night): $50 - $117
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
This Red Roof Inn is conveniently located I-69 near a Wal-Mart Supercenter, a movie theater and several area restaurants. ... more   less 
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Red Roof Inn Coldwater
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