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All 7 Birch Run hotels »

BEST WESTERN of Birch Run / Frankenmuth

2.5 of 5
9087 Birch Run Road, Birch Run, MI 48415
Hotel amenities
Ranked #4 of 7 hotels in Birch Run
3.5 of 5 stars 78 Reviews
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78 reviews from our community

What travellers say about this hotel
  • Outlet Mall(6)
  • Free drink(5)
  • Very friendly(4)
  • King size bed(4)
  • Main building(3)
  • Hot tub(3)
  • Great Hotel(3)
Traveller rating
    16
    25
    17
    11
    9
Only show reviews for Family (32) | Couples (19) | Business (1)
Date Rating
Beentheredonethat987
Reviewer
5 reviews
5 of 5 stars Reviewed 28 January 2012

My mom and I stayed here in 2010 and loved it! One very nice thing is its right outside of Frankenmuth and Birch Run Outlets are right across the street. The rooms are a bit outdated but if your just sleeping there, you'll be fine. Probably my only two complaints are no elevator and the breakfest was dreadful. The way... More

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gardengirl102
Ontario
Contributor
17 reviews
25 helpful votes
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Friendly and helpful front desk help. Good value breakfast with waffles, egg burritos, yogurt. Pool and hot tub. Right next to Birch Run outlets. Free wi-fi was nice, not always great signal, but it worked. Got a great price on Priceline. For what I paid I got excellent value. Would definitely recommend this hotel. More

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LWLToronto
Toronto
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 5 January 2012

Spent 3 days in Birch Run/Frankenmuth after Christmas to relax and shop. I booked 2 suites at the Best Western for a good rate and was not disappointed. These rooms are very nice and feature a jacuzzi tub, electric fireplace and large king beds. Rooms were clean and had free wi-fi. I recommend the suites on the bottom floor as... More

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travelertrucker
1 review
1 helpful vote
2 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

If they ever try and give you in the back building, grab your bags and RUN!!! The place should be demolished. More

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jmsdean28
Cleveland, Ohio
Senior Reviewer
7 reviews
3 of 5 stars Reviewed 9 November 2011

This hotel was better then I expected, however I do feel the price was a little high. The hotel was booked the weekend we stayed, all Frankenmuth tourists! I thought the "hot" breakfast was a little lacking, but it did do the trick, nice waffle bar! Small bathroom is really the only compliant I had with the room. It was... More

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Kim Karcher, Front Office Manager at BEST WESTERN of Birch Run / Frankenmuth, responded to this review
15 November 2011

Dear Guest, On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise regarding our hotel. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times.... More

tlpgina
Niles MI
Contributor
15 reviews
29 helpful votes
4 of 5 stars Reviewed 9 November 2011

This hotel seems to be a bit confusing. Most sites list it as 2 stars but a couple places it was a 3. The confusion I think comes in because if you look at the main areas and the interior rooms it could certainly pass as a 3 but from the motel drive up rooms it fits more with a... More

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Kim Karcher, Front Office Manager at BEST WESTERN of Birch Run / Frankenmuth, responded to this review
15 November 2011

Dear Guest, Thank you for youir comments concerning your stay at the Best Western of Birch Run/ Frankenmuth. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced. I am disappointed we failed to give you the fine accomodat5ions and consideration we strive for with all our guests- the type... More

captainfunk
Houghton, Mi
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed 5 November 2011

Upon arrival to our room, which had a outside entrance as did most of the rooms, we were shocked as to the clean fresh smell, and the overall cleanliness. The room itself is small and the beds are your standard queens. The bed spreads are old and could use replacing and the same for the mattress. Everything else was fine... More

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Kim Karcher, Front Office Manager at BEST WESTERN of Birch Run / Frankenmuth, responded to this review
15 November 2011

Dear Guest, Thank you for your comments concerning your stay at the Best Western of Birch Run/ Frankenmuth. I appreciate your taking the time to write a review, and hope you will accept my apologies for any inconvenience you experienced. We do appreciate and value your comments and input, as we always strive to be at the top of the... More

les s
London, Canada
1 review
1 helpful vote
1 of 5 stars Reviewed 23 October 2011
1
person found this review helpful

I booked a room through Priceline and upon arrival we went to our room which was in a small building adjacent to the main motel. We were on the ground floor where you drive right up to the room. I was uncomfortable enough with the situation but I knew I couldn't request another room because they were fully booked. Here's... More

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Kim Karcher, Front Office Manager at BEST WESTERN of Birch Run / Frankenmuth, responded to this review
25 October 2011

Dear Guest, Thank you for your comments concerning your stay at the Best Western of Birch Run/Frankenmuth. I appreciate you taking the time to share those with us and hope that you will accept our apologies for any inconvenience. I am disappointed we failed to give you the fine service and consideration we strive for with all our guests –... More

2nitepackage
Brantford, Ontario Canada
Reviewer
4 reviews
4 of 5 stars Reviewed 21 October 2011

Right from the first call to make reservations, the staff was very efficient and friendly. We had a deluxe room for 4 of us, very clean and comfortable. The continental breakfast was a variety of items, well stocked and well supervised. Nice Bar and sitting area and at a very good price. It's well located, not too far to Frankenmuth... More

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Kim Karcher, Front Office Manager at BEST WESTERN of Birch Run / Frankenmuth, responded to this review
15 November 2011

Dear Guest, Thank you for taking the time out of your busy schedule to write such a complimentary review of our hotel. I am passing on the comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western of Birch... More

dolittledigger
michigan
Senior Reviewer
10 reviews
14 helpful votes
4 of 5 stars Reviewed 17 October 2011

My husband and I decided to head up to Birch Run this past weekend for a night. Hotel is right off the exit-to a room for $89. Had a really nice bar, fireplace, so we were able to watch the Tigers lose. The facility was really nice, friendly front desk. We had a room you basically drive up to. Though... More

Was this review helpful? Yes
Kim Karcher, Front Office Manager at BEST WESTERN of Birch Run / Frankenmuth, responded to this review
18 October 2011

Dear Guest, Thank you for taking the time out of your busy schedule to write such a complimentary letter. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western of Birch Run/ Frankenmuth the... More

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BEST WESTERN of Birch Run / Frankenmuth Also Known As

  • Best Western Birch Run
  • Birch Run Best Western
Address: 9087 Birch Run Road, Birch Run, MI 48415

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BEST WESTERN of Birch Run / Frankenmuth
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