The only reason I cannot give this hotel a very good rating is because of poor housekeeping. The bathroom counter was dirty which made me start thinking how well they cleaned the rest of the room. Perhaps the maid was having a bad day. Other than this I had no complaints. The beds were comfortable. The breakfast was good. Staff... More

This is the third time we have stayed here. its a hockey weekend so its great. but heres the issue, not the rooms or the great breakfast or the ripping hot jacuzzi, quiet hours are at 11pm and the desk attendant cannot control their guests. drunk and disorderly hockey parents are loud and when u ask the clerk to take... More

My family and I attempted driving downstate over the past weekend, the snow however had different plans for us. My family and I totalling two adults and three children pulled off the highway to find this place nearly right off the exit of 131! A lot of people had been stopping for rooms but luckily there were still some left... More

Found it no problem. Facility is well marked and easy to get to. Highway access superb. Restaurants nearby. Picked this hotel due to the great reviews on this site. The staff was totally accomodating from the reservations on, through our stay all the way to late checkout. Our room was spacious, equipped with refrigerator and microwave, it even had a... More

Stayed the day after Christmas for 3 nights. The rooms were a good size and the staff was very nice and helpful with any wants you may have. Check in was very smooth. The pool is small but warm, clean and penty of fresh towels for drying off. There is also a hot tub but we did not use it.... More

Thought we were staying in some remote place with no electricity but we were wrong. Country Inn and Suites in this tiny northern Michigan village is just dandy. Pillows and beds were clean, room nice and big and with an equally big TV - The place was quite and really quite nice. I like the cookies that were always available.... More

I’ve found that the majority of the Country Inns that I’ve stayed in recently have been a great value for the price and this was no exception, especially for a small town like Big Rapids. The room was nice, the price was low, and the whole hotel looked pretty new. The pool was about as big as you can expect... More

This is actually a review for both July 2010 and July 2011. The primary super customer service comments come from July 2010. I participate in a 300 mile bike ride for Make A Wish foundation every year that stops Night #1 in Big Rapids. Last year we had to go through driving rain storms to get to Big Rapids. It... More

This was my second time at this hotel, and everything was fine. I arrived early (before noon) and they were able to get me in a room right away. I was working in the room until nearly checkout time, and the maids were respectful of my "DND" sign. Clean room, pleasant personnel (even the maintenance guys), and the internet worked... More