In town for a Saturday wedding, checked in late Friday night. Staff was friendly, room clean, bed comfortable. Quiet no problems. Up early for a swim, pool area nice. A real plus was the salon/spa downstairs. Hotel offered free breakfast also. Pet friendy. More

They claimed we signed a form approving the $1.50 room safe charge. We reviewed the paper and they were wrong. They removed the charges. The best way to handle charges like this is to object to the charges from your credit card company and put the onus on the owner to correct it. We will be watching our credit card... More

The hotel is clean, beds were comfortable and the staff was fine. The wi fi could not be received inside our room.The walls are paper thin and you hear noise all night long. The doors slamming sound like they are in the same room you are staying in and this went on untill1am in the morning and started up again... More

Stayed here while fishing the Betsie River. Friendly folks upgrade me to large room over breakfast area. Room was large & quiet. Free movies for dvd player in room was a plus also. More

My husband and I stayed 3 nights. The bed was very comfortable and double sheeted, which is a big plus. The air conditioner/heater was fairly quiet as it came on and off and I slept great. The pillows were in good shape and we had plenty. The towels were a nice size and did not seem worn at all. The... More

The room was basically clean, bathroom was nice but plain white, double sheeted bed, very confortable bed. The carpeting was stained or dirty all over, looked like a party room or something? Pool looked nice but did not use it. The air conditioning fan was blowing right on me in bed, I put the desk chair there to block it... More

Still waiting for a hold to be taken off my debit card a week later after actual charge has gone through. The stay was not very good either. When we arrived the lobby was incredibly hot and uncomfortable and we were told it was because they had turned off the air for the season. The front desk persons solution was... More

There are very few pet friendly options in NW Michigan. This Best Western does not offer a "scenic view" but it does offer being in close proximity to Beulah, Frankfort and 45 minutes to all the best that Traverse City and Leland?glen Arbor offer. We stayed because they accept dogs for the reasonable $20 pet fee. Clean. Bed was OK.... More

There isn't much else to choose from in the area so I guess you have to be happy with what you get. The family suite above the front desk must be a popular room. Along with other reviewers we also stayed in the family suite. Although I could understand the potential of noise in that room being a problem, we... More