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All 7 Worcester hotels »

Hilton Garden Inn

3.0 of 5
35 Major Taylor Boulevard, Worcester, MA 01608
Hotel amenities
Hilton Garden Inn
Professional photos
18 traveller photos
Ranked #3 of 7 hotels in Worcester
4.0 of 5 stars 107 Reviews
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107 reviews from our community

    Trip type
Traveller rating
    39
    36
    13
    13
    6
Date Rating
Long Island City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel-all the bells & whistles”
5 of 5 stars Reviewed 21 May 2012

Excellent hotel & staff. Always friendly and very knowledgable staff. Rooms are great. Can't beat the location. More

Was this review helpful? Yes
Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
23 May 2012

Thank you for sharing with me your experience during your recent visit. I am pleased you enjoyed yourself and value your feedback. I also appreciate you completing your review on Trip Advisor, as this is one of the best ways for us to engage and respond back to the feedback we receive. We all look at feedback as an opportunity... More

Chattanooga, TN
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Wow-such friendly staff-great downtown location!”
5 of 5 stars Reviewed 16 May 2012

This is my third stay at this hotel and all I can say is that it just keeps getting better. The rooms are modern & spacious and extremely clean. The sleep system is ultra comfortable and the bathroom has ample space for your toliterirs. Nice fluffy towels and a coffee station with coffee & tea inca cabinet with microwave &... More

Was this review helpful? Yes
Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
23 May 2012

Thank you for sharing such a wonderful experience. I as well as everyone on our team are thrilled to have had the opportunity to take care of you. We certainly have the best breakfast value in the area served by the most professional staff. I certainly hope that you will choose the Hilton Garden Inn Worcester should your travels bring... More

Bangor
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Very nice hotel in this area, great location”
4 of 5 stars Reviewed 2 May 2012

I've stayed here twice in the last three months. The hotel is in a very good location, clean and well kept. Note that if you were looking for a smoking room I was told that they are doing away with them as of April 30th 2012. More

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Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
4 May 2012

Thank you for sharing with all of our valuable travelers as well as the Trip Advisor community about your stay. I am glad you enjoyed yourself and you are correct, we listened to our guests and that effective May 1, 2012, we are 100% smoke free. I certainly hope that should your travels bring you back to the Worester area... More

California
Top Contributor
144 reviews 144 reviews
Reviews in 64 cities Reviews in 64 cities
202 helpful votes 202 helpful votes
“Great location near Worcester art museum and area colleges.”
4 of 5 stars Reviewed 29 April 2012

I was on a quick trip and wanted to see the Worcester Art Museum which is a 7-9 minute walk away. The hotel rooms are unusually large and very well equipped. Cooling system a bit noisy, bathtub is super shallow, and the lock on my room door didn't work so I had to use the fold over lock and hope... More

Was this review helpful? Yes
Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
9 May 2012

Thank you for sharing with me your experience while staying at our hotel. Please accept my apologies for the issue that occured with your guest room lock, we take the safety and security of all of our guests very seriously. I am glad that overall you enjoyed your stay with us and truly thank you for taking the time to... More

Kingsport
2 reviews
“Great hotel in a great location”
4 of 5 stars Reviewed 23 April 2012

We stayed at the Hilton Garden Inn in Worcester last April while we were in town as vendors for the MASShope homeschool convention, and are checking in for another stay this coming Wednesday. The hotel is in a great location, since we just have to walk directly across the street to the convention center. The only downfall for us, as... More

Was this review helpful? Yes
Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
10 May 2012

Thank you for sharing your story, everyone in the hotel truly looks forward to the MassHope convention. I apologize for the issue with your parking, as you know, we do have a difficult situation at our property as it relates to parking. We have negotiated a discounted rate in the City owned garage on behalf of our guests and then... More

Middletown, Connecticut
Senior Contributor
37 reviews 37 reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
“consistant brand”
4 of 5 stars Reviewed 23 April 2012

This brand has defined itself with its sleep comfort bed, spacious rooms, Bath & Body toiletries, agronomic chairs as well as 24 snack areas and coffee/tea/hot chocolate and cookies in the lobby. Fitness and pool amenities vary. In the moderately priced hotel category you know what you will get when you book here; a clean room, helpful staff and nice... More

Was this review helpful? Yes
See 2 more reviews by metalmaiden for Worcester
Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
25 April 2012

Dear Valued Guest, I truly thank you for providing your feedback as it relates to your recent stay with us. I also thank you for recognizing the hard work of our associates. All of our associates are truly committed to providing an exceptional experience for all of our guests and they are empowered to do whatever it takes to make... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Good hotel for your business trip”
4 of 5 stars Reviewed 19 April 2012

Good service, good breakfast and convenient. I am a fan of Hilton Garden Inns in general and this was not a disappointment. The staff here made the difference. Great recommendations for restaurants, etc. Only complaints-and these are not big-The fitness center was a little "lean" -and no goodies in the room even though I am a Gold member. More

Was this review helpful? Yes
Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
23 April 2012

Dear valued guest, I certainly thank you for taking the time to share with me your recent experience while staying at our hotel. I am very proud of all of the associates as they do work hard to ensure we exceed the expectations of all of our guests, they also rise to the occasion when something does happen that is... More

Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Excellent stay”
5 of 5 stars Reviewed 26 March 2012

We stayed here overnight while visiting a college in the Worcester area. The hotel is very conveniently located. Check-in was very easy, the gentleman at the front desk was very pleasant and extremely helpful. Plus the cookies available at check-in are a nice touch. The room was large, clean and well appointed. Having a refrigerator and microwave was a nice... More

Was this review helpful? Yes
Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
28 March 2012

Thank you for sharing with me as well as the many valued guests who look at the Trip Advisor sight. I am glad you enjoyed yourself while in our great City of Worcester. We have the pleasure of being surrounded by 13 great educational facilities. I also appreciate you taking the time to recognize one of our associates, it looks... More

Brooklyn, NY
Senior Contributor
30 reviews 30 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Nice and convenient”
4 of 5 stars Reviewed 21 March 2012

We stayed here for two nights for a college trip. The room was very comfortable with some nice luxe touches. Especially appreciated was the refrigerator and microwave. The front desk staff went out of their way to provide recommendations for dining and walking. We had a very pleasant stay and will definitely stay again. The location is ideal and parking... More

Was this review helpful? Yes
See 3 more reviews by city-hiker for Worcester
Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
28 March 2012

Thank you for sharing with me your experience during your recent stay. I am glad you enjoyed yourself. I also appreciate you recognizing Floyd, he truly is a super star and embraces our guests and does his best to ensure they have a great stay and a sence of belonging to the Hilton family. We hope to see you again,... More

Senior Contributor
23 reviews 23 reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
“This hotel is not of Hilton standard.”
3 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

Assuming you are visiting Worcester for business purposes ( why else would you visit such a place?)... This hotel is central to the downtown financial district and right next door to dcu. Parking is in a private garage in front of the hotel and costs $9.95 for self park. There is 15 min parking at the rear of the hotel... More

Was this review helpful? Yes
Paul Marcelina, General Manager at Hilton Garden Inn, responded to this review
28 March 2012

I thank you for sharing with me your recent experience. I am truly sorry we did not exceed your expectation during your stay. I can not explain the lack luster response from our staff regarding the coffee machine as this certainly is a simple issue to fix. The Garden Inn brand does not offer a complimentary breakfast, we do have... More

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Additional Information about Hilton Garden Inn

  • Hilton Garden Inn Worcester
  • Worcester Hilton Garden Inn
  • Hilton Worcester
  • Worcester Hilton
Address: 35 Major Taylor Boulevard, Worcester, MA 01608
Price range (per night):* 146 AUD - 217 AUD

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Hilton Garden Inn
35 Major Taylor Boulevard
Worcester, MA 01608
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Vanity sink in bathroom Room with two queen beds roomy (notice the "lumps" on the bed.) clean bathroom
Hilton Garden Inn Photos (18 traveller photos)

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